4 reviews York, ON Joined 2011/09/12

10/10

Appliance Repair review in York

11/04/2024

There were a few issues with our new fridge and Frigidaire recommended Elite Appliance service to inspect and repair the unit under warranty. The technician assigned to work order number 571142 arrived promptly and was very knowledgable and explained everything clearly. I would recommend Elite for appliance service.

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Lee

1 review Whitby, ON Joined 2024/11/02

10/10

GE washer issues

Appliance Repair review in Whitby

11/02/2024

Washer seems to have a lose connection, stopped working after power out. Ray fixed and resolved issue.

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you for taking the time to post your experience with us, we appreciate it.

Private User

Private User reviews Kingston, ON Joined 2024/10/28

10/10

Our technician, Melvin, was very professional and personable. We had to wait a long time for the par

Moving & Storage review in Kingston

10/28/2024

We had a faulty part in our dishwasher and waited a fair bit of time for it to arrive but we are very pleased to have our dishwasher working again! Our technician, Melvin was very personable and professional!

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you for the 10 stars !

FabianR

1 review Newcastle, ON Joined 2024/10/26

0/10

Electrolux dryer fiasco.

Appliance Repair review in Newcastle

10/26/2024

Electrolux dryer producing no heat. After 3 service visits tech advised I wash out lint filter after every use. Dryer still not heating. Main board and moisture sensor replaced. 3 loads of laundry later no heat again. Phone line busy 15min before closing until closed. My wife has cancer and needs clean bedding and clothes. Now I'm forced to buy another dryer because elite appliances can't fix this one.

Job Price

Approximate cost of services:: $100.00

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Company Response

We take every piece of feedback seriously and are committed to providing exceptional service. After a thorough search of our customer records, we regret to inform you that we have no record of providing service to you. Additionally, your review is missing a work order number, which is a standard reference we provide to all our customers at the point of booking service. To ensure the authenticity of reviews and to address any issues effectively, it is essential for our customers to include their work order number in their feedback. If you have indeed used the services of Elite Appliance Service, please provide your work order number or contact us directly at 1-866-568-0355. We are dedicated to transparency and continuous improvement, and we welcome the chance to investigate and resolve any legitimate concerns you may have. We thank you for your understanding.

Sincerely,
Elite Appliance Service Team

Private User

Private User reviews Amherstview, ON Joined 2024/10/26

10/10

Gas Range

Gas Line Installation review in Amherstview

10/26/2024

Very professional service from Elite Appliance Service. Fast and on time. work order number :564166

Job Price

Approximate cost of services:: $100.00

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Company Response: Thank you for taking the time to post your experience with us, we appreciate it.

Michael in Ottawa

2 reviews Mississauga, ON Joined 2021/10/06

10/10

Refrigerator repair

Appliance Repair review in Mississauga

10/25/2024

Fridge under warranty. Quick service from Elite. Polite technician and very knowledgable. Was able to resolve issue quickly. Highly recommend. # 567986

Job Price

Approximate cost of services:: $1.00

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Company Response: Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Private User

Private User reviews Vaughan, ON Joined 2016/02/22

10/10

Refrigerator ice build up

Vaughan

10/24/2024

Professional, timely and courteous service provided by technician. He provided alternatives and offered a cost effective solution. Work Order No-568866.

Job Price

Approximate cost of services:: $300.00

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Company Response: Thank you for taking the time to post your experience with us, we appreciate it.

Private User

Private User reviews Barrie, ON Joined 2018/12/04

10/10

Elite Fridge Service Call

Appliance Repair review in Barrie

10/24/2024

Elite was quick to arrive for my service appt. Very professional service man who was extremely knowledgeable & helpful with all my questions. Ensured everything was looked at & taken care of.

Job Price

Approximate cost of services:: $1.00

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Company Response: That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Ripped Off Customer

1 review London, ON Joined 2024/10/21

0/10

Let the buyer beware

London

10/21/2024

My Whirlpool refrigerator broke in February 2024 and they sent out Elite Appliance to repair it. Elite attended and stated I needed a part that was on backorder and charged the initial diagnostic fee. I waited for months corresponding with Elite by email only to be told it was still on back order. I contacted Whirlpool in July and they advised the part was never on back order and Elite had closed the file in March and provided false information to Whirlpool, while telling me something completely different by email. Do not trust this company. Lets see how long this review stays on their website.

Job Price

Approximate cost of services:: $236.00

Was this review helpful?

Company Response

We take every piece of feedback seriously and are committed to providing exceptional service. After a thorough search of our customer records, we regret to inform you that we have no record of providing service to you. Additionally, your review is missing a work order number, which is a standard reference we provide to all our customers at the point of booking service. To ensure the authenticity of reviews and to address any issues effectively, it is essential for our customers to include their work order number in their feedback. If you have indeed used the services of Elite Appliance Service, please provide your work order number or contact us directly at 1-866-568-0355. We are dedicated to transparency and continuous improvement, and we welcome the chance to investigate and resolve any legitimate concerns you may have. We thank you for your understanding.

Sincerely,
Elite Appliance Service Team

tonytari18 in Etobicoke

3 reviews Vaughan, ON Joined 2018/02/12

10/10

Refrigerator repair

Appliance Repair review in Vaughan

10/19/2024

Elite Appliance Service - Reference WO No. 567013

Good company to deal with, cost was reasonable and the technician was very professional and was able to diagnose the issue quickly.

Job Price

Approximate cost of services:: $450.00

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Company Response: Thank you for taking the time to post your experience with us, we appreciate it.

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