The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
Write a Review
Write a Review


HomeStars
Plumbing
The Gentlemen Pros Plumbing, Heating & Electrical
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

Sort by

bruce.dodds
bruce.dodds
1 review Beaumont, AB
10/10

Plumbing repair

Hot water leak. Had to replace valve. Broken valve inside heater. He got it done. All good.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hi Bruce.dodds, thank you for giving us the opportunity to fix your leak! Happy to hear that we found a solution for you.

mendis.rabin
mendis.rabin
1 review Edmonton, AB
10/10

Install kitchen faucet

Install kitchen faucet and inspection of home plumbing. Very helpful with determining features for insurance purposes.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Mendis.rabin, thank you for your review! Enjoy your new faucet!

VGPHI
VGPHI
1 review Edmonton, AB
10/10

Plumbing repairs in the kitchen.

We had a new dishwasher installed about a year ago. The other night a hose popped off and the washer drained into the cabinet under the sink. The Gentlemen Plumbers came out to help. Turns out the new dishwasher was connected to the pipe with a hose that was too small for the area it was connected to, so naturally it popped out over time.
Gentlemen Plumbers replaced to pieces under the sink, reattached the hose. Work is guaranteed for a year.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

OH NO! Thanks for calling us, VGPHI! Happy to hear that we could fix that improper install. Give us a call any time!

Liz P.
Liz P.
1 review Calgary, AB
10/10

Unclogging master toilet

Sam lived up to the name “gentleman” plumber. He arrived on time (a bit early!), explained the service, showed me the pricing, listened to what we had previously done and then got to work. He stopped to explain each step. He also solved the problem and tried to save us money along the way. I would definitely use him again.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thanks for the great review, Liz! Sam is a fantastic guy and we're happy that you got to see him in action! We'll be sure to share your kind compliments with him, as we're certain it'll make his day. Have a great weekend!

Good13
Good13
1 review Medicine Hat, AB
5/10

Insurance assessment

Our Tech that came out was amazing, very thorough, knowledgeable-giving us educated feedback, and upfront. My concern was my original appointment was told they would arrive in 1/2hr to only get a phone call to reschedule. The next day the tech didn’t come is the specified time due to travel required to get a tool to complete a job I asked, only in the end not use it because it was not disclosed to me at the time of my call to make the appointment that these test are extra services that “may” have additional fees associated. My rating would have been higher if there was clearer communication from the phone service-Our tech Adam was great!

Approximate cost of services:
$74.00
Was this review helpful?
Company Response

Hi Good13, thank you so much for reaching out to us! First off, we sincerely apologize for the experience you had with our dispatch team and would like to look into this situation further so that we can prevent this from happening again. If possible, could you please contact our Call Center Manager (John) at (403)354-3082 so that we can receive more information? Thank you so much!

JOEFINGEROTE
JOEFINGEROTE
1 review Edmonton, AB
10/10

Drain repair.

My plumber was prompt and professional. I would recommend this service to a friend. Work performed was to a high standard.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hi Joefingerote, thank you so much for the fantastic review! We look forward to working with you in the future.

Lynette
Lynette
2 reviews Edmonton, AB
8/10

Toilet replaced

Had a problem with either the toilet or drainage. The workers were very informative and walked me through things as I was interested. Replacement of toilet was completed and I appreciate the walk through to the house pointing out where things are good but also need to be looked at

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Thanks for sharing your experience with us, Lynette! We hope you enjoyed the included Home Inspection. They are great for empowering the owner with knowledge about their plumbing!

Anthony
Anthony
1 review Edmonton, AB
10/10

Main water shutoff valve replacement

Had faulty main water shutoff valve replaced - Walter did excellent work, very informative and friendly, spelled everything out in advance, options, cost, time estimate - answered all my concerns...and no hard sell. Gentleman plumber indeed.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for the great review, Anthony! There's nothing better than a zero-stress plumber! Thank you for giving us the opportunity to help you today. =)

emmak
emmak
1 review Edmonton, AB
10/10

Freeze proof faucet install

Our faucet on the exterior of our house had been installed incorrectly by the previous owners, resulting in a leak that caused water damage in our basement. Jesse was able to come the next day and correct the issue. Very pleased with the service and workmanship!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for the wonderful review, Emmak! Water damage is NO laughing matter! Thank you for calling us so that we could get that fixed for you. =)

Wayne
Wayne
1 review Crossfield, AB
10/10

New bathroom

I was rebuilding my bathroom on the main floor. Wayne came into my home and assessed the work. He was fair, thorough and worked with me step by step to put in back together. My new bathroom feels like an oasis. Thank you gentlemen plumbers. Great job.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi Wayne, thank you so much for your wonderful review! We like to think of the bathroom as one of the most important rooms in the house as it is the first place you visit when preparing for the day. Glad to hear that Wayne was a great help!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.