The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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vietny
vietny
1 review Calgary, AB
10/10

Fixed leaky toilet

He did a home inspection and fixed a leaky toilet. He went above and beyond and also checked our smoke and carbon monoxide detectors and made appropriate recommendations. Very thorough and professional.

Approximate cost of services:
$488.00
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Company Response

Thanks for your great review, Vietny! It's always great to hear when our technicians put in that extra special service to help make the experience great. Give us a call anytime.

samilary
samilary
1 review Edmonton, AB
10/10

Preventive measure -- just wanted to make sure drain was clean and clear.

Plumber checked out system and pipes to make sure everything was working properly.
Recommended using BioSmart once a month to help do this.

Approximate cost of services:
$150.00
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Company Response

Hi Samilary, thank you so much for the great review! Biosmart is a terrific product. You'll certainly notice a difference as a result of this simply preventative maintenance!

Bruce
Bruce
2 reviews Edmonton, AB
9/10

Estimate for multiple plumbing tasks

3 New toilet installation, 2 new faucets, multiple pairs of shutoff valves and repair an outside tap

Approximate cost of services:
$2,000.00
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Company Response

That sounds like quite the job, Bruce! Thanks for giving us the opportunity to provide an estimate for you!

jennalynn.daly
jennalynn.daly
1 review Edmonton, AB
10/10

Basement sewage back up

Had to scope main line and clean as well as additional lines that had backed up with in the home.

Approximate cost of services:
$1,100.00
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Company Response

Sewage backup is NO JOKE. Thank you so much for giving us the opportunity to clear that out for you, Jennalynn.daly! Have a great weekend.

davey32boy
davey32boy
1 review Tofield, AB
7/10

Sewer camera inspection

Needed a camera run down the sewer for a home inspection. Plumber was good but dispatch gave him the wrong address. Was an hour and a half late. No discount provided.

Approximate cost of services:
$500.00
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Company Response

Hi Davey32boy, thank you so much for sharing your feedback with us! We are very sorry regarding the miscommunication between our dispatch and your technician. We will look into this so that it doesn't happen in the future. Thank so much!

space-wolf65
space-wolf65
1 review Red Deer, AB
10/10

Unplug water lines!

Had to unplug toilet drain lines. Representative was very knowledgeable and went above and beyond.

Approximate cost of services:
$400.00
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Company Response

Now that those lines are clear, it's clear sailing ahead! Thank you for taking the time to send us your review, Space-wolf65. Enjoy the weekend!

ingridhl
ingridhl
1 review Lethbridge, AB
8/10

Water heater replacement

I'm very satisfied about the work performed, plumbers were very professional. The reason I'm not sure I would recommend your service to a friend is that I found the cost to be too high.

Approximate cost of services:
$2,300.00
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Company Response

Hi Ingridhl, thanks for sharing your experience with us! Enjoy your new water tank!

wasirp
wasirp
1 review Lethbridge, AB
10/10

Replacing washing machine hoses. Also bought bottle of Biosmart drain maid

The boys came over an did a survey of the plumbing needs required in my home. The explanation was clear and polite. There was no pressure to repair them immediately. I am very satisfied that there appraisal was important and was gently brought to my attention. Thank you for a job well done.

Approximate cost of services:
$350.00
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Company Response

Thanks for the great review, Wasirp! We pride ourselves on never giving the hard sell. We're happy that you enjoyed our experience. Call us anytime!

barut
barut
1 review Caroline, AB
10/10

Furnace AC

Complete replacement of 28 year old furnace and adding AIr conditioning. Ryan and Richard were extremely professional

Approximate cost of services:
$140,000.00
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Company Response

WOW! 28 years! Our with the old and in with the NEW! Thanks for the great review, Barut!

A. S.
A. S.
1 review Calgary, AB
10/10

Emergency repair of a leak in Polly B pipe

Sam was a great plumber and was extremely professional. He was very methodical in his approach to the repair and also was very willing to educate me on why it might have happened in the first place. Sam was very careful with our pets and keeping our living areas clean.

On the company side of things, I really appreciated that the office staff was flexible in accommodating a specific time when I could make the appointment. Gentlemen Plumbers is a bit different than other companies - they have set rates for any job. Depending on how long the repair actually ends up taking, this could be bennificial or not to the customer. As with any service, try to do as much prep work as you can so that it will cost you the least (for example, if you find the leak yourself and have them come and repair it, it will be cheaper than having them diagnose where the leak is).

But overall, I liked how the company was straight forward, which is often not the case when dealing with a random trades company. The company also provides a complimentary home inspection which was great to have a second opinion for plumbing related items I’ve questioned in my house.

Approximate cost of services:
$515.00
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Company Response

Thanks for the excellent review, A.S.!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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