The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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james
james
1 review Edmonton, AB
9/10

Shower cartridge replacement

Managed to fix my silly mistake without making fun of me, which I likely deserved.

Approximate cost of services:
$350.00
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Company Response

Hey there, James, now don't be so hard on yourself. It's likely something we've seen before! Thank you for not only giving us the opportunity to help you this week, but also for giving us a great review! Take care. =)

monday c.
monday c.
1 review Edmonton, AB
10/10

toilet backup. required replacement

Slow running toilet. started to leak when plunging. caused backup in main drain. toilet was lifted. line augered and cleared. toilet replaced. serviceman had to leave to pick up toilet. Brian was honest, cheerful. educated and explained at each step. cleaned up thoroughly after completion

Approximate cost of services:
$1,600.00
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Company Response

There are very few things that more 'We got a case of the Mondays' like a backed up toilet to start off the week. Happy to hear that we were able to clear that line for you, Monday C. Thanks for the great review!

Jessica in Calgary
Jessica in Calgary
1 review Calgary, AB
10/10

Hot water tank replacement

Tech arrived within 20 mins of my initial call on a Saturday. Credited me 1100 due to a unnecessary previous repair done by a former tech with their company. Stayed until 1 am to finish and arrived promptly the next morning to finish the job. Thanks Nick!

Approximate cost of services:
$3,200.00
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Company Response

WOW, 20 Minutes! Now, that's quick! Thank you, Jessica, for giving us the opportunity to correct our mistake and for sharing your experience with us. We truly appreciate it and we'll be sure to tell Nick how happy you are with his service!

Stacey
Stacey
1 review Strathmore, AB
8/10

Water leak

Called in as I had a leak in my kitchen ceiling coming from my tub. I received next day service. Estimate made and work done same day. Adam was very thorough with his explanations and fees associated with work to be done. Only disappointment was they don’t fix the hole they needed to cut to work on the repair. Otherwise very professional and prompt service.

Approximate cost of services:
$520.00
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Company Response

Hi Stacey, thanks for sharing your experience with us! We're very happy that we were able to stop that leak for you and prevent any further water damage to your ceiling. Unfortunetly, it is not common for plumbers not to patch walls and ceilings. Just as electricians don't do contractor work and contractors don't do plumbing. Every trade is its own component and comes with their own specific range of skills. Adam is one of our favourite technicians and we're thrilled that you had such a great interaction with him! We'll be sure to tell Adam how pleased you are with his service. Have a great week!

catherinedarrah
catherinedarrah
1 review Edmonton, AB
10/10

Plumbing - Loud Knocking Sound in Pipes

We had significant water hammer, echoing through the pipes. The Gentlemen Plumbers analyzed the problem and fixed it.

Approximate cost of services:
$350.00
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Company Response

Thank you for your shining review, Catherinedarrah! Glad we didn't find a ghost! Thank you for calling us for the opportunity to help solve that pesky knocking sound. Have a great week!

neil725
neil725
1 review Edmonton, AB
10/10

Replace main shut off valve in basement.

Replaced main shut off valve in basement which meant Epcor had to come out and shut off water first. Plumber coordinated well with them and did wonderful job. Gentlemen Plumbers also responded to urgency of situation as I was going away Next day for two weeks and could not leave house with leaky basement.

Approximate cost of services:
$650.00
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Company Response

Hi Neil725, thank you so much for your review! We're very happy that you had a great experience with us. When it comes to leaky basements, we're on it!

YMM
YMM
1 review Calgary, AB
10/10

New toilet

Wayne and Kelly are very helpful and upfront they will tell you what needs to be done

Approximate cost of services:
$896.00
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Company Response

Thank you very much for the wonderful review, YMM! Wayne and Kelly are fantastic and we're proud to have them on our team. We'll be sure to share your excellent experience with them. Have a great week!

tony
tony
1 review Edmonton, AB
10/10

Drain issue

Troubleshooting of drain issue, backing up. Camera of drain to city line. Will try liquid cleaner.

Approximate cost of services:
$640.00
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Company Response

Liquid cleaner works wonders, Tony! Thanks for taking the time to provide such a great review!

Brad S.
Brad S.
1 review Edmonton, AB
10/10

Plumbing fix

Kitchen drain clog fixed - not cheap but you get what you pay for and in addition gave whole house inspection of plumbing, and a lot of useful information to maintain plumbing going forward. Glad I made the call.

Approximate cost of services:
$560.00
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Company Response

We're glad too, Brad. Thank you so much for the great review! And with that no-charge home inspection, you are armed with the knowledge for future trouble spots. =)

dale.kleber
dale.kleber
1 review Edmonton, AB
10/10

Hot water tank/home inspection

Called due to a leak that I discovered in my hot water tank. They arrived on time the next morning to inspect and also did a home inspection reassuring me that my tank will need replacement.

Approximate cost of services:
$70.00
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Company Response

Thanks for the fantastic review, Dale.kleber! Being armed with the knowledge of what is and isn't required to keep your place in tip-top shape is one of the most valuable tools a home owner can have. Thanks for giving us the opportunity to assist you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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