The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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alex-nish
alex-nish
1 review Edmonton, AB
10/10

Kitchen sink & Bathroom sink

The work was explained and priced before hand and I was given options for what was to be done. It was done quickly and he was very polite and cleaned up everything after. Friendly conversation and clearly focused on the need of the customer.

He explained the process and how everything was to work before he began on anything. He listened well and was able to immediately provide options. I dont have any concerns or complaints about the process he chose.

I would definely recommend him to another person if they asked. I will likely use gentlemen’s plumbers again if I have problems.

The warranties and what was covered was explained simply and he made sure I understood everything before leaving.

There weren’t any surprises when it came to prices, everything was explained right at the beginning and it was all reasonable.

He was able to adapt well since he encountered a problem he had not seen before under our sink.

Approximate cost of services:
$450.00
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Company Response

Thanks for the great feedback, Alex. We take pride in always ensuring that our customers are fully involved in the job at hand. Even though we're there to fix whatever your house throws at us, we feel that it's important to keep the homeowner in the loop at all times. We truly appreciate that you took note of that and are very happy about the way we do business. Should you need anything else in the future, give the Gentlemen's a call! We'll be over in a jiffy. =)

Ilaria
Ilaria
1 review Edmonton, AB
10/10

Toilet replace

The entire toilet needed to be replaced, the technician was quick and professional to offer the best solution and explain in detail what was necessary. The work took even less than expected. And everything was kept clean and in order! I'm very satisfied with the results and the brand new toilet!!

Approximate cost of services:
$650.00
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Company Response

There's nothing better than a new toilet! Thank you so much for your great review, Ilaria.

Private User
Private User
Private User reviews Edmonton, AB
6/10

Leaking garburator

Service with Jesse was great. However I was dissatisfied with the dispatch service s our first appointment was canceled and the 2nd appointment was 1 and a half hours behind schedule.

Approximate cost of services:
$431.00
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Company Response

Thank you for reaching out to us and letting us know about your great service. We apologize that our dispatch service fell short. This is very unusual and we are currently investigating into it further to ensure that it doesn't happen again. =)

Barry P.
Barry P.
3 reviews Edmonton, AB
10/10

Shower taps

Brian was fantastic. He was patient when things didn’t go great. Great quality of work.

Approximate cost of services:
$700.00
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Company Response

The funny thing about plumbing (and life in general), it often doesn't go as planned. Luckily, our guys know how to roll with the punches. Thanks for the great review, Barry! =)

Private User
Private User
Private User reviews Edmonton, AB
8/10

Bathroom sink and facet replacement

The plumber, Nick, was very professional and conscientious. The service was done in a timely fashion and the quality of work was very good. The definitely recommend Gentlemen Plumbers to my friends.

Approximate cost of services:
$1,500.00
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Company Response

Thank you very much! We always love hearing wonderful feedback regarding our plumber's outstanding service. We look forward to serving you in the future! =)

Private User
Private User
Private User reviews Calgary, AB
8/10

Shower drain clog/leak

Required professional plumbing help to fix main floor shower malfunction. Repair technicians explained options than quickly remedied the issue to my relief & satisfaction. Job well done - price a touch steep

Approximate cost of services:
$400.00
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Company Response

Thanks for your feedback. Happy to hear that we could clear that clog for you! Give us a call should you have any further drain trouble. =)

gordon
gordon
1 review Penhold, AB
10/10

Hot water tank installation

Showed up when he said he would. Was conscientious and professional. I appreciated the clear, straight forward communication about the job and cost.

Approximate cost of services:
$2,000.00
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Company Response

Punctuality is key! Thanks for the great feedback, Gordon. We truly appreciate it. We hope you had a great weekend (plumbing problems aside, of course). =)

corinne
corinne
3 reviews Calgary, AB
10/10

Plumbing repairs & Furnace check-up

I strongly recommend the services of the Gentleman Plumber. They sent an experienced plumber who provided a detailed explanation as well as a clear breakdown of pricing in advance of the plumbing repairs. The free home inspection was life-saving as he detected an urgent problem with my water tank and was able to replace it the same day. I really appreciate the overall quality of the plumbing service. I also like the follow up visit with
the detailed explanation during the furnace inspection which gave me the opportunity to consider my options with an informed opinion. Good service all around -especially with their plan that significantly reduced the cost of inspection.

Approximate cost of services:
$2,000.00
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Company Response

We think it's of utmost value when the customer is in charge, so we really appreciate your feedback. We understand how scary and foreign plumbing and heating can be to the average person so we always do our best to explain all the options in as simple terms as possible. At the end of the day, it's your choice and we want to make sure that you can make as informed a decision as possible. We'll always be there to back you up. Thank you for your business!

lregelous
lregelous
1 review Edmonton, AB
10/10

Plumbing service bathrooms

He was terrific. Explained in detail the 3 plumbing issues, fixed two of them, did NOT oversell, which I appreciate very much. He is coming back next Thursday with another very experienced plumber to resolve a somewhat more complicated issue with the bath tub. Very very good experience with your companys representative. Absolutely a "Gentleman Plumber" renewed my contract.

Approximate cost of services:
$450.00
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Company Response

Thanks for the fantastic review, lregelous. We pride ourselves on never giving our clients the pushy sale, but rather, giving them all of the options available and leave the decision in their hands. We're looking forward to assisting your with your bath tub this week. Let us know how it turns out! =)

mikepalmer58
mikepalmer58
1 review St. Albert, AB
10/10

Hot water tank replacement

They did a great job! They were helpful and friendly. We also set up an appointment for them to look at replacement of our 20 year old furnace.

Approximate cost of services:
$1,700.00
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Company Response

Thanks for the great review, Mike! The lifespan of a furnace is generally 15-20 years so it looks like you had a great run. You'll also find a great benefit in our Diamond and Platinum memberships so we're really glad you took advantage. Call us day or night, weekends or Holidays, we got your back. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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