The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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melissalampman
melissalampman
1 review Calgary, AB
10/10

Main drain line replacement

Gentlemen Plumbers are now my go-to plumbing company. I had a 100-year-old cast iron drain line crack and was flooding water into the basement. Right from calling the dispatch to having the guys come out to finishing the work, it was all done in a professional and friendly manner. Adam V and Justin were so kind and knowledgeable - and they jumped into a really difficult problem without hesitation. Even though the job was dirty and took many hours, the team was friendly and hardworking the entire time. Afterward, during the complimentary home inspection, I pointed out a few more plumbing issues that I wanted addressed and they took care of everything right then, without complaint. These guys have been the best experience I've had with plumbers and will absolutely be calling again!

Approximate cost of services:
$2,800.00
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Company Response

Wow, thanks for the great review, Melissa! We'll take whatever your house can throw at us (we're always prepared). Happy to hear that we were able to spruce up your drain line (and the other items). If anything else unexpected happens, you know who to call! <3

taylalily1527
taylalily1527
1 review Edmonton, AB
8/10

Checked toilets for leaks and other issues.

Very happy with all the information provided and liked that we were given options. I also like the detailed report emailed after, for my husband to read as he was unable to be at the appointment.

Approximate cost of services:
$1,500.00
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Company Response

We pride ourselves on being 100% transparent with our pricing. Thanks for the review! Give us a call should anything else unexpected pop up. =)

anonymous
anonymous
1 review Calgary, AB
10/10

Annual Inspection and plumbing

The staff was quickly able to identify the problem and fix it in as little as no rime

Approximate cost of services:
$0.00
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Company Response

Fantastic! That's what we're here for. Thanks for the great review!

Griffin
Griffin
1 review Red Deer, AB
10/10

Water tank replacement

I had them in to look into a low hot water pressure issue I was having. It ended up being both of my hot water tanks so I had them replaced. They were very informative and answered all the questions I had. Best of all the work was completed right then and there. This was very convenient as I needed to take work off for this. It saved me having to book another day for them to come in and do the replacements. Very satisfied.

Approximate cost of services:
$5,000.00
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Company Response

We always respect your time, especially when it results in lost wages. Thanks for the great review, Griffin, we're happy that we could get everything sorted for you. Enjoy your new tanks!

foxtrot in Toronto
foxtrot in Toronto
2 reviews Edmonton, AB
10/10

Kitchen and Bathroom Issues

Our toilet tank was not filling up. I spoke to Gentlemen Plumbers Monday and was able to get an appointment Tuesday morning. Nick came and replaced the fill valve so the toilet is now working perfectly. He did a complimentary home inspection so we had other things done as well, i.e. tub spout replaced and replaced the drainage under the double kitchen sink. Nick was able to do everything at the one visit, which we appreciated. He was personable, thorough, a hard worker and did not leave any messes. We plan to have Nick come again should anything arise in the future.

Approximate cost of services:
$1,030.00
1 of 1 people found this review helpful.
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Company Response

That's great news. Thank you so much for trusting us with your upkeep! Give us a shout if anything else unexpected pops up in the future.

Anonymous
Anonymous
2 reviews Edmonton, AB
8/10

Hot water tank repair

The tank was leaking from the cold water. Decided to replace both hot and cold water dielectric unions. Job was completed in a timely manner. The only thing I would have done was decline on the plumbing inspection.

Approximate cost of services:
$500.00
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Company Response

You can always decline the free home inspections we offer! Thanks for the review, we look forward to serving you again soon!

Lynda
Lynda
2 reviews Calgary, AB
4/10

Water softener services

It took 3 hours for 2 technicians to tell me about my options for servicing or replacing my water softener. The home inspection was a joke as the only piece needing work on my plumbing was shut offs for toilets that were current. I was disappointed in the lack of knowledge of the 2 technicians and all they seemed to do was quote me costs. I felt pressured into ordering a softener through them but likely will cancel my order and request my money back. There was no estimate just fixed fee. Very expensive

Approximate cost of services:
$4,000.00
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Company Response

Hi Lynda, thank you very much for reaching out to us. We will be looking into this situation further to see how we can improve in the future.

sullywully07
sullywully07
1 review Edmonton, AB
10/10

Plumbing

I had requested a drain auger from the basement with removal of toilet and auger all the way to the city line. There were not many large roots further out the pipe, so the technician suggested to me that there is no point to have the large equipment brought in and pay extra money so he brought a smaller apparatus that would address a problem closer to the base of the drain that would cost significantly less and do the job. Dave, the Plumber found a huge clump of roots in the drain pipe and successfully removed this obstruction. It was pleasant that he explained how everything works to me, and also gave me great advice on what possibly might needed updating.
The plumber was prompt, courteous and helpful.
I am a platinum member because of their service so I receive all kinds of perks, such as a yearly free home inspection, discounted prices and they put your appointment before all of the last minute customers so you don’t have to wait.
If you’ve ever had a plumbing disaster this is an amazing perk!

Approximate cost of services:
$945.00
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Company Response

We're a big fan of the membership benefits as well! Our favourite, as you mentioned, is the priority booking. After all, when you have to call a plumber, there is generally some urgency behind it. Thanks for being a valued member, Silvia, and for the great review. We'll be sure to let Dave know how happy you are with his service!

Elly Z.
Elly Z.
1 review Edmonton, AB
10/10

Sewer back up

I called gentleman plumbing after another company keeps me waiting for two days. I’m happy I made this call and Brian did the job perfectly. I highly recommend this company. It’s so important to find a plumber who take appointment seriously, especially when you have sewer backup problem at home.

Approximate cost of services:
$1,500.00
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Company Response

You can always count on us to keep an appointment, especially when there is a sewer back-up involved. Thanks for giving us a call, Elly, and for the great review. We look forward to serving you again in the future!

Private User
Private User
1 review Edmonton, AB
10/10

Hot water tank replacement

From the time I called to make an appointment until they left my house, I was so impressed with how friendly everyone was. What started as a bit of a gas leak making me super nervous turned into me feeling very safe and secure with all things plumbing in my home. They walked me through the repairs and the inspection they did on my whole home. My parking lot is being replaced which meant they had to walk back and forth to the street a trillion times without complaining. Honestly just so nice, so thorough and knowledgeable. I will definitely recommend them any time.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for your wonderful review! We always have your best interests at heart so making a few extra trips doesn't bother us, as long as we get the job done right. Enjoy your new Hot Water Tank!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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