The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Jackie
Jackie
1 review Calgary, AB
10/10

A leak in the pipe.

We had a leak somewhere in the wall. Wayne came and found where the leak was and repaired it quickly. He is kind, professional and punctual - would definitely call again.

Approximate cost of services:
$500.00
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Company Response

Thank you for giving us a call, Jackie! When it comes to leaks, you want to catch them quick (as they can result in $$$ in damages, especially when hidden behind a wall). We're very happy that we could get that sealed up for you. We appreciate that great review as well. Have a great day!

D M.
D M.
1 review Calgary, AB
10/10

Repair kitchen faucet.

Justin was courteous, capable and really helpful. He fixed a faucet that I was sure needed to be replaced, checked out some other areas of my house and offered really helpful maintenance advice. Costs were very reasonable. I feel like he saved me a small fortune today.

Approximate cost of services:
$73.00
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Company Response

Nothing feels better than saving money! Sometimes the simplest maintenance tips can end up saving big on repairs/replacements. Thanks for the great review, D M. We'll be sure to let Justin know how happy you are with his service!

Sarah
Sarah
1 review Innisfail, AB
10/10

Sewer lines

I called in a panic.. my sewer was backing up and I had a sick child!! Yikes!! My apt. was set up the same day. They went out of their way to make sure someone could help me. He was
very friendly, clean and helpful and knew what he was doing...
Explained everything carefully and there were no hidden costs.
Very good service. Thankyou Danny

Approximate cost of services:
$700.00
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Company Response

Oh No! A sewer back up is problematic on it's own. Adding an 'under the weather' family member certainly makes it that much worse. Thank you so much for giving us a call so that we could help alleviate some of that stress. Hope everyone in your family is back to full health. <3

Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing

Happy with service. Thoroughly checking the whole plumbing of the houses. Kyle did a recommendation for future service needed. He even gave estimates of installing fridge and dishwasher. Paid less than what I expected.

Approximate cost of services:
$139.00
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Company Response

Thanks for the great review! We are very pleased that you're happy with Kyle's service. Should you need anything in the future, give us a call. =)

karkos69
karkos69
1 review Medicine Hat, AB
8/10

service call

He got the sewer line cleaned
checked furnace,washer and other drains
very polite
took time to explain to me what he did

Approximate cost of services:
$1,080.00
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Company Response

Thanks for the letting us know how happy you are with our work, karkos69. All the best to you in 2019!

Calgary
Calgary
1 review Calgary, AB
4/10

Replace kitchen and bathroom faucets and 2 toilet flush kits

Kitchen and bathroom faucets were old and leaking. We had purchased new hardware and needed them installed. Also 2 dripping bathtubs needed repair. Adam was very nice, polite, arrived on time etc but I was really shocked that he took almost 7 hours to do just the faucets. This basically took up our whole day! We were also upset that he asked NOT to put the plug piece into the downstairs washroom because it has a pedestal sink and that would make it very difficult for him! We agreed but were unhappy about that and found it extremely unprofessional.
He did not fix the bathtubs and said he'd have to come back another day.
He did give us a quote after the inspection and we agreed to it, but in hindsight wish that we had held off and got a second quote. We feel the price we paid for the work done was excessive. The time taken was ridiculous, we were stuck at home from 10.00am til 5.00pm.
We will be using a different company to finish the job including installing the plug that he didn't want to do.

Approximate cost of services:
$2,115.00
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Company Response

Hi there, thank you so much for reaching out to tell us about your experience. First off, we apologize that we fell short of your expectations on this job. We will be sharing your review with the owner, the technician and the technician's supervisor. Additionally, our Care Manager (John) will be investigating further into this and will be reaching out to you shortly. =)

tick_3
tick_3
1 review Innisfail, AB
10/10

Frozen sewage..then got kitchen plumbing pipes replaced

Very nice young man very thorough took photos of issues and explained..what had to be done..all with in 4 hours total!

Approximate cost of services:
$1,700.00
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Company Response

We don't mess around! Thanks for the great review, tick_3. Give us a call should you need anything else! =)

robraegan
robraegan
1 review Medicine Hat, AB
10/10

Hot water tank/furnace assessment and repair.

Excellent work. Technician very thorough, professional and explained his work and our options very well.

Approximate cost of services:
$967.00
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Company Response

That's great news! With the Canadian Winter well upon us, it's always a great time to make sure that everything is in tip-top shape (especially hot water tanks and furnaces). Thank you for putting your trust in us. We look forward to being of service to you in the future. =)

Yvonne
Yvonne
1 review Edmonton, AB
10/10

Shower leak

Noticed leaking in the basement when the shower was used. Brian did some extensive troubleshooting to determine what the issue was...He was very thorough and I appreciated that he checked for all possibilities before making the repair. He was very professional. Thank you Brian!

Approximate cost of services:
$160.00
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Company Response

You are very welcome, Yvonne! We'll be sure to let Brian know how happy you are with his service. All the best to you in 2019. Should you have any further trouble with your shower (or anything else) give us a shout! =)

Gee
Gee
1 review Calgary, AB
10/10

Plumbing

Adam went to one of my properties and repaired a toilet leak. Although I was not at the property, Adam explained everything over the phone very well. He also performed a complimentary home inspection which is much appreciated. From call to service, it was a 5 star experience.

Approximate cost of services:
$450.00
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Company Response

That's why we always do our best to work around your schedule! Even if you're not physically available, we communicate with you as we would if you were on site (that way you will never be left in the dark). Thank you so much for taking the time to share your experience with Adam. We'll be sure to share your compliments with him!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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