The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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jan
jan
1 review Edmonton, AB
10/10

Drain back up due to roots

Kyle was very knowledgeable and respectful. The service was professional and I feel like we are now in good hands. You r company has a good customer service program which I appreciate. Thank you!

Approximate cost of services:
$710.00
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Company Response

Roots can be a pesky nuisance, especially when they are attracted to our main line. Thank you for inviting us out to help push them out of your pipes! Have a great week, jan. =)

lv3447
lv3447
1 review Calgary, AB
10/10

Drain leak in upstairs bathtub

Adam was very professional. He explained exactly what he was going to do. Very polite and courteous. Job well done!

Approximate cost of services:
$575.00
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Company Response

It's important to catch those leaks right at the onset to avoid potentially costly repairs in the future. Thank you for calling us out right away, and for the great review, lv3447! We appreciate your business. =)

pampedersen
pampedersen
1 review Edmonton, AB
10/10

Kitchen drain area pipes to the faucet were leaking at the connection spot

Courteous answered all my questions and explained what he needed to do
Recommended a few things I may need to address in the future
Clean

Approximate cost of services:
$600.00
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Company Response

Thank you very much for taking the time to review us, pampedersen. We appreciate your business and we're happy that we were able to impress you with our friendly and thorough service! Should you have any further trouble with any leaky pipes, give us a call and we'll be over right away.

missmelanie
missmelanie
1 review Sherwood Park, AB
10/10

Sump pump high float alarm went off. Diagnosis, removal, replacement, and repairs to lift station

High float alarm went off. Called out priority to diagnosis issue. Investigation into repairs required. Second technician dispatched to blow out lines to find potential blockage. Removal of entire system to discover filters completely clogged. New pump required. Needed to return following day as technicians had stayed late into evening. Vac trucks required to suck out sump in order to enter confined space with air packs to perform repair inside tank to connect new pump. A long and messy job but everything back up and able to use toilets showers sinks etc!

Technicians were thorough and explained each step and updated constantly. Recommendations were made and executed professionally. They worked in cold weather (with smelly sewage) for long hours in order to get water/drainage up and running as quickly as possible.

Approximate cost of services:
$5,200.00
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Company Response

Wow, now that's the true mark of a professional! Thank you so much for allowing us the opportunity to get your sump pump back into running condition, missmelanie. We know how important it is to have your drainage working properly so we are very happy to be a part of the solution. We appreciate your business and thank you so much for your detailed review. Should you have any difficulties in the future, give The Gentlemen Plumbers a call! =)

chris
chris
1 review Calgary, AB
10/10

home inspection

Sean came to assess a frozen pipes issue, he gave all possible options. He proceeded to do a home inspection & informed of me some potential issues. He was very polite, respectful & knowledgeable.

Approximate cost of services:
$70.00
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Company Response

Polite, respectful and knowledgeable are three attributes we are proud to associate with our technicians. Thank you very much for your great review, chris!

Top s.
Top s.
1 review Edmonton, AB
10/10

Garburator repair

Great work, plumber was an awesome guy. However, $450 was a little expansive for pressing the reset button on the unit and a container of drain cleaner.

Approximate cost of services:
$450.00
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Company Response

Thank you for the review, Top s.. We'll pass along your concerns to the technician's supervisor.

beingesa
beingesa
1 review Calgary, AB
10/10

Installation of a new hot water tank

The technician intalling our hot water tank was professional and courteous and did a excellent job. I would recommend Adam.

A little concerned with the invoice. Discussing the warrenty options we went with the deluxe package for 10 years on the condition that both my name and my Dad's name would be listed and notes for this were made by the technician. My Dad will be selling his house to me in a few years and we wanted both names listed. We have not received a revised invoice yet and calls are not being returned.

Approximate cost of services:
$2,300.00
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Company Response

Hi beingse, thank you so much for letting us know! We will be looking into this personally so that you can get a revised invoice as soon as possible. Thanks again!

jhbarkus
jhbarkus
1 review Calgary, AB
10/10

Dishwasher leak

The dishwasher started leaking even though I have not used it in months. The garburator was broken and I wondered if it had something to do with that. I have ordered anew dishwasher and a friend came over to disconnect the old one. It had not leaked since a situation that occurred about 6 - 8 months ago and I didn't know why. The water was turned off but I didn't realize until explained to me by Adam and Vern that that sink drains through the dishwasher. They were very polite, funny and explained everything (until I understood it).

Approximate cost of services:
$477.00
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Company Response

Plumbing is all connected so, generally speaking, when you have a problem in one area, it can often stem from trouble somewhere else. Thanks for the great review, jhbarkus. We're very happy that we were able to solve the problem of the mystery leak. If you run into any more trouble in the future, give us a call. =)

bwalker
bwalker
1 review Calgary, AB
10/10

Furnace servicing and clearing a shower drain blockage

Wayne and Laverne were very thorough, knowledgeable and courteous while they fixed our furnace and unplugged a shower drain.

Approximate cost of services:
$900.00
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Company Response

Thanks for the great review, bwalker. It was our pleasure! We appreciate your business and look forward to serving you again in the future. =)

Richard
Richard
1 review Calgary, AB
10/10

A plugged kitchen drain line

Sean from the gentlemen plumbers was very professional and super friendly. He was also very knowledgeable, worked neatly and did not leave any mess.
I wouldn’t hesitate to call them again.

Approximate cost of services:
$700.00
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Company Response

Thanks for the great review, Richard. We pride ourselves on treating every house as if it were our own, so you can always count on us to never leave a mess. We're happy to hear that your drain line is clear! Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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