The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Greg-28
Greg-28
1 review High River, AB
5/10

Auger kitchen drain

Far too expensive for the work that was done that is why I won’t recommend this company

Approximate cost of services:
$611.00
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Company Response

Hi Greg, thank you for reaching out to us. We apologize that you were not satisfied with our service yesterday and we would love the opportunity to speak with you to learn how we fell short of your expectations! We have shared your concerns with the owner, as well as the technician’s supervisor, who will be in touch shortly. Thank you for your business and have a great weekend!

wl101tomlinson
wl101tomlinson
1 review Lacombe, AB
10/10

Checking plumbing in house

Very satisfied, they changed the hoses on my washer, checked all the plumbing in my bathroom and kitchen...very polite !!!

Approximate cost of services:
$350.00
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Company Response

The Gentlemen Plumbers isn't just a name, it's a way of life. Thank you very much for your very kind review, wl101tomlinsonm and for your business!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Annual Inspecation

Ryan P. conducted our annual home plumbing inspection (which is part of our Diamond Club monthly membership fee). The inspection was very detailed and thorough and included a camera inspection of our sewer line. Ryan was extremely professional and patient and answered our questions very knowledgeably. We wouldn't hesitate to have him back again to deal with any plumbing issues we might have and can highly recommend him and Gentlemen Plumbers Edmonton.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the great review, Private User! You'll be happy to hear that you can always ask for Ryan by name the next time you are in need of a Plumber. Building that strong customer relationship is important to us and it helps when you always see a smiling familiar face. Thank you for being a Diamond Club Member and we look forward to serving you in the future. =)

mathmanc
mathmanc
2 reviews Calgary, AB
10/10

Bathroom shower replacement

Scott did a great job , in a professional and courteous manner .....new shower looks great I will definitely call them next time
Thks cm

Approximate cost of services:
$400.00
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Company Response

You are very welcome, mathmanc! We're happy that you enjoyed Scott's service and we hope you enjoy your new shower. Thank you for your business, and for taking the time to tell us how much you enjoy our work. We look forward to serving you in the future. =)

gillh3
gillh3
1 review Windsor, ON
10/10

Blocked/slow flowing kitchen sink

Excellent customer service!!! Adam was very clear with his explanation of the problem and what he could do to fix it. Work was completed in about 1.5 hours. I am particularly impressed that this company offers evening appointments, which meant that I didn't have to take time off work during the day. I would use this company again.

Approximate cost of services:
$430.00
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Company Response

Adam is one of the best! Thank you for sharing your experience with us, gillh3, we appreciate it. We understand that not everyone has the freedom to wait during business hours for an appointment so we are always happy to schedule into the evening or weekend (at no extra charge). We're in the business of making people happy, after all! Thanks again for your business and we look forward to serving you again in the future. =)

M. G.
M. G.
1 review Calgary, AB
10/10

Clogged kitchen sink

I had a clogged kitchen sink/garburator. Repair man advised what NOT to put in the garburator which was helpful given I was putting everything he stated. Educational for sure and greatly appreciated. He was very polite, knowledgeable and professional.

Approximate cost of services:
$240.00
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Company Response

Garburators can be tricky. They come with instruction manuals, but they don't always come with a guide on what they should and should not be used for. Thank you for inviting us into your home and giving us the opportunity to inform you on proper use, M. G.. We are happy that you enjoyed our service and we appreciate that you took the time to write a review. Should you have any further trouble with your plumbing, give us a call. =)

otter_kor
otter_kor
1 review Edmonton, AB
10/10

Sumpump

Very nice and explend lots of details and recommandations. Everything done fefetly.
Im so happy.

Approximate cost of services:
$941.00
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Company Response

Thank you for the great review, otter_kor. It was our pleasure and we are very pleased that you enjoyed our service. If you have any further trouble with your sump pump, or anything else, give The Gentlemen Plumbers a call. =)

tpjc5103
tpjc5103
1 review Calgary, AB
10/10

Kitchen sink pipes

Scott was very professional, very informative and the job was done very well. Will recommend to friends and family if they are in need of a plumber.

Approximate cost of services:
$950.00
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Company Response

Scott knows his stuff! Thank you very much for the great review, tpjc5103. We appreciate your business and look forward to serving you again. =)

VMB
VMB
3 reviews , ON
10/10

Bathroom Faucets Installation /Flood and Freeze Pipe Problem

Thanks to the honesty and integrity, excellent work, and helpful advice of Dan, Justin, and Brakkas over 3 days, we were spared a massive bill for thawing and heat-taping a problem pipeline under our mobile home. The techs found the source of the freezing, advised us how to proceed, added insulation, and checked the lines for leaks after the hot water flowed again. During the free home inspection, Dan repaired the broken handle of our kitchen faucet gratis, and Brakkas detected/replaced the overage hoses to our dryer with lifetime warranty hoses. So pleased were we with their exemplary work and manner, that we purchased the company's Diamond (Plumbing) and Platinum (Furnace) Plan for future discounts. We want these "gentlemen plumbers" back to update/maintain our hot water heater and furnace. Thanks again, Dan, Justin, and Brakkas.

Approximate cost of services:
$1,495.00
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Company Response

Thank you for the great review, M &. We're very happy to hear that our Technicians took such great care of you. Welcome to the Club! You're going to love the perks it grants you. Thank you again for your business!

krolfe
krolfe
1 review Edmonton, AB
10/10

Urinal Cleaning/Unclogging

He went above and beyond with helping us and explaining to us what he did and how we can avoid having issues with the urinal in the future. Thanks so much Ali!!

Approximate cost of services:
$1,030.00
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Company Response

You're very welcome, krolfe. Thank you for having us! I suppose you could say that Ali had 'laser' focus. ;)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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