The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
Write a Review
Write a Review


HomeStars
Plumbing
The Gentlemen Pros Plumbing, Heating & Electrical
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

Sort by

JM
JM
1 review Red Deer, AB
10/10

Hot water tank replacement.

I had expected them to come and replace a tap filter, or a small piece of pipe. They ended up replacing my hot water tank. I’m glad that they identified the problem so quickly, and made every effort to fix it the same day. The size of the bill was considerably higher, but they did a very professional job very efficiently.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you for the great review, JM. Sometimes it's best to err on the side of caution and, in the end, a replacement can save you lots of money in costly repairs. Thank you for putting your trust in us!

kristen.4ward
kristen.4ward
1 review Calgary, AB
10/10

Kitchen Sink pipe replacement

Adam was polite and diligent and fixed the issue promptly. He also checked over all other fixtures/tubing and advised on any future issues that may come up. It was very nice to have Adam help out, and I especially appreciated his stories of people flushing meat packages down their toilets, as well as using scarves in unmentionable ways.

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Oh, the stories that Plumbers can tell! We've seen it all. Thank you for allowing us to spin our yarns, kristen.4ward, and for the great review. We'll be sure to let Adam know how happy you are with his service. Thank you again for your business!

peiyu1806
peiyu1806
1 review Calgary, AB
9/10

Plumb repair

Very kind and smily person. Have done a very efficient job on repairing the plumb.

Approximate cost of services:
$340.00
Was this review helpful?
Company Response

Thank you for your great review, peiyu1806! It was our pleasure. We believe that a tradesman should always be friendly and professional, and those are the traits that we look for in all of our plumbers. We'll be sure to let Wayne know how happy you are with his work. Thank you again for your business and we look forward to serving you again in the future. =)

speedbump2
speedbump2
1 review Wimborne, AB
10/10

Hot water tank replacement and new exterior water line and tap

The plumber from The Gentleman Plumbers was very knowledgeable and did a great job removing our old hot water tank and replacing it with a new one, and installing a new exterior water line and tap. He was personable and professional, and fully explained the options, pros/cons and costs for the work upfront. His truck was equipped with all of the materials and supplies to enable him to do the work on the same day, which was great! His work was high quality - no short cuts or rushing to get it done.

As part of the service visit, he did a house inspection of our plumbing and heating systems. Through this, we discovered that the assembly in one of our toilets is leaking, so now we know we need to fix that.

He is coming back next week to quote us on a furnace replacement. I liked that he worked with us to find a time where both my husband and I could be home to talk with him about the furnace options and costs. He works some weekends and evenings, so it was easy to schedule a time that worked.

Also, we live on a rural property and have found that it's difficult to get tradespeople out to the property. If you can get a trades person out, it's often difficult to get them back! With the Gentleman Plumbers, there was no extra cost for them to come out to our property and they were pleased to get our business.

I felt that the cost was fair for the high quality workmanship, parts and time that the plumber spent doing the work. I have already recommended him to our neighbors and would highly recommend them to anyone.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Hi speedbump2, thank you for your great review! We receive a lot of feedback from rural properties that echo your remarks about how challenging it can be to receive consistent service from our competition. Rest assured that you can always count on The Gentlemen Plumbers to always be there for you. Thank you again for your business!

djsouster
djsouster
1 review Sherwood Park, AB
10/10

Replaced a toilet and did a home inspection

Ali was knowledgeable, efficient and pleasant. He worked quickly but effectively. He took the time to explain everything to me, including hints to help prevent leaks and prolong the life of my taps, etcm

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thank you very much for taking the time to share your experience with us, djsouster! It was our pleasure and we'll be sure to let Ali know how happy you are with his service this week. Thank you again and we look forward to doing business with you in the future. =)

Mark
Mark
1 review Lethbridge, AB
8/10

Shower Leak

They found the cause of the shower leak. Turned out to be an easy fix. So I fixed it myself.
Very useful plumbing inspection at the end too.

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

We're very happy to hear that we could locate the source of that leak for you, Mark! Thank you for your great review. We hope that the complimentary inspection was an eye-opener. =)

Ashvin
Ashvin
1 review Calgary, AB
10/10

Shower

Excellent ; fast; clean; good recommendations; knowledgeable; nice, expensive yet needed to complete a good repair; not a rip off though.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you very much for your great review, Ashvin. We built our business on the fundamentals of professionalism, but we didn't forget about our manners along the way. We always appreciate when our customers comment about how well we conduct ourselves while on the job. Thank you for your business and we look forward to serving you again in the future! =)

David S.
David S.
1 review Lethbridge, AB
10/10

Hot water tank replacement

Hot water tank completely failed and a new one needed to be installed. We were walked through the sizes of tanks that could be installed today by the tech and different warranties available. We selected a size and warranty and the old tank was removed, the new one was installed and a home inspection of all plumbing fixtures was completed within the next couple of hours.
The technician was very knowledgeable and helpful which made the whole process extremely easy and relaxing.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Having a vital part of your home breakdown is stressful enough, dealing with a plumber shouldn't add to that. We pride ourselves in putting smiles on our client's faces and we are very happy that we could do that for you over the weekend! Thank you very much for your great review, David S., and enjoy your new Hot Water Tank!

pathaney
pathaney
1 review Banff, AB
10/10

Main sewage line frozen and plugged.

Line was augered and inspected. Everything was done efficiently. Wayne gave both my husband and me tips on how to avoid or minimize future problems. Wayne was also environmentally friendly and introduced us to environmentally friendly products. We were both very satisfied with the work.
Pat Haney

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Hi pathaney, thank you for taking the time to share your experience with us! When a main line freezes up, it causes all sorts of problems. We are very happy that we could get it back to running order. We appreciate your business and we hope that you're enjoying the warmer weather that we're having. =)

andy
andy
1 review Edmonton, AB
8/10

Gas valve replaced on my water heater.

Had a new gas valve installed on my water heater. The service was good, no complaints, the price may be comparable to other companies (not sure) but I feel that it was a lot of money for the time spent on the replacement.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Thank you for the review, Andy. Now is a great time to replace your gas valve as it should provide great service into Winter 2019. We'll be sure to let Jeff know how happy you are with his work. Thank you for your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.