The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Annonymous
Annonymous
0 reviews Edmonton, AB
8/10

Hot water tank inspection, bathroom sink pipe replacement

Prompt friendly knowledgable completed work quickly and professionally inspected all sinks and drains - washer, hoses and explained upkeep and what was being done and what to look for in future

Approximate cost of services:
$450.00
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Company Response

We believe that completing the job, as the customer explained it to us, is simply the beginning. We always like to add value by helping our customers save money by informing them of potential problems on their property. It is one of the many things that we do that make us stand apart from our competition. Thank you again for your fantastic review, Annonymous, and if there's anything else we can do for you, please do not hesitate to give us a call. Have a wonderful week!

stphlee
stphlee
0 reviews Calgary, AB
9/10

Washing machine pipes behind.

Jason from gentlemen’s plumbing was very informative, thorough and polite. He was able to fix the problem and also gave me a quote for things that may need servicing in the near future. I would recommend gentlemen plumbing to my friends and family.

Approximate cost of services:
$518.00
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Company Response

Jason is the BEST! Thank you very much for your wonderful review, stphlee. We are so happy to hear that you had such a great experience with Jason this week. Should you need anything else, don't hesitate to reach out to us. Thank you again for your business and have a FANTASTIC week!

Eric
Eric
0 reviews Edmonton, AB
9/10

External water shut-off replaced.

Thanks for everything. It was fast, excellent work. Great information about the job, very thorough explanations.

Approximate cost of services:
$550.00
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Company Response

With warm weather here, it's a great time to service shut-offs. Thank you very much for your fantastic review, Eric. We're happy to hear that Mike did such a great job! Thank you again for your business and we hope you're enjoying the sunshine!

Sahib Q.
Sahib Q.
0 reviews Edmonton, AB
8/10

Bathroom repair

Good. Did it quick. Explained everything to me. Moreso upset with the dispatch itself. Asked for a 1-5pm appointment and didn’t come till 615. Planned my whole work day around 1-5pm and ended up getting having to drive across the city and back because of the mishap. Nothing was offered in return for the mistake. Prob won’t reccomend to my friends since my friends don’t like non punctual services.

Approximate cost of services:
$550.00
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Company Response

Hi Sahib Q., thank you so much for sharing your experience with us. First off, we would like to apologize for the late arrival. We completely understand that it was inconvenient and outside of our agreed-upon call window. We have shared your review with our Care Manager (Mauri) who will be investigating further into this matter to see what went wrong and to ensure that it does not happen again. Again, thank you very much for your review and we appreciate you helping us improve our business. Have a great week!

doriszhang9
doriszhang9
0 reviews Edmonton, AB
10/10

Kitchen sewage draining

On time, professional and efficient! So happy that I decided to go with their services!

Approximate cost of services:
$550.00
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Company Response

Thank you so much for the great review, doriszhang9! We hope you have better flow through your drain now. If you have any further trouble, don't hesitate to reach out to us. Thank you again for your business!

Huntington H.
Huntington H.
0 reviews Calgary, AB
10/10

Water heater tank replacement

My water heater tank broke.
I called the gentleman plumbers, and they had their tech, Vern, come within a few hours.
He did a great job explaining our options and process. He removed the old tank and hauled it away. He then brought in a new tank and adjusted the plumbing so it fits in well. Everything looks great and we had our hot water back.

Approximate cost of services:
$1,800.00
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Company Response

Sounds like the perfect fairytale ending! Thank you so much for letting us know how happy you are with Laverne's work, Huntington H. We hope you enjoy your brand new water tank. Thank you very much for your business and we hope you have a great week! =)

David R.
David R.
0 reviews Edmonton, AB
10/10

hose bib replacement

Very quick and efficient. Dylan was very polite and knowledgeable about what needed to be done.

Approximate cost of services:
$450.00
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Company Response

Thank you very much for the great review, David R. We hope you enjoy the new hose bib. Just in time for gardening season!

forellingson
forellingson
0 reviews Edmonton, AB
10/10

Replaced tap assembly on pedestal sink in bathroom

We were very pleased with the service provided by Adam today. He was courteous, knowledgeable, thorough, and respectful of our home (put on shoe protectors and laid out a mat on the entry before coming into the house.) He answered many questions on an unrelated plumbing problem we have and did a full household check with some suggestions for future consideration. You can be sure that we will call The Gentleman Plumbers for any plumbing needs in the future.

Approximate cost of services:
$385.00
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Company Response

We truly appreciate that, foellingson. You can always count on us treating your home as if it were our own. We wouldn't want people tracking mud and dirt through our home, so we are always respectful of each and every property that we enter. Thank you again for your business and we love that you took the time to leave a review. Have a great week!

solosrose
solosrose
1 review Edmonton, AB
10/10

Water heater

This is just Day one since they’re coming back to do the actual work, but he was professional and did a great job of explaining the problem, solution, options, and getting things lined up to get us up and running, again. So far so good.

Approximate cost of services:
$5,300.00
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Company Response

Thank you very much for your great review, solosrose. If you enjoyed our service on Day 2, don't be shy about letting us know! Have a great week.

wgwash84
wgwash84
1 review Edmonton, AB
10/10

Shower leaks and bath tub faucet unable to shut off.

Arrived promptly to fix the leak from a shower and a faulty bathtub/shower faucet faucet. Dave and his partner were very professional, hardworking and explained everything to me. Looked systematically for the possible cause of the leak, found it and fixed it. Dave noticed a broken bolt on a toilet seat and replaced it for me. That was really nice of him. Both men worked hard for many hours. I will certainly have them back and also recommend their service.

Approximate cost of services:
$800.00
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Company Response

Hi wgwasg84, you can always count on us to keep an eye out for suspicious items in your property's plumbing. After all, if we can save you money in the long run, why not make it known? Thank you so much for your great review, and your business! We look forward to serving you again in the future. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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