The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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parmara92
parmara92
0 reviews Edmonton, AB
5/10

Toilet repair

The service was great, staff member was knowledgeable and very friend. However I think your company is a complete rip off. $370 fee to remove a toilet is insane. It should be included in the $370 I paid for repair or few dollars more. You guys charged more to come out and lift the toilet then the actual repair. I wouldn’t recommend your company based on the overpriced service not the lack of good service.

Approximate cost of services:
$870.00
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Company Response

Hello parmara92, we are sorry that we did not meet your expectations. We value your feedback and have sent your comments onto our management team. I am unable to find you in our records with the information provided here, but we would appreciate the opportunity to discuss this with you. Please reach out to Maria our customer service specialist at maria@thegentlemenplumbers.com. Thanks for taking the time to share your thoughts.

safetysuecdn
safetysuecdn
1 review Edmonton, AB
9/10

Fridge water line install

Well done, clean , competent and complete
The job had been rebooked and was glad it was followed through this time

Approximate cost of services:
$700.00
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Company Response

Hello safetysuecdn, so glad you were patient with us and got to enjoy our service. We do our best to ensure we get out in the time we promise, sometimes we have a flew emergencies to tend to along the way, so sorry that happened for you. Glad you have cold water from the fridge now to keep you cool all summer. Enjoy!

barbarae06
barbarae06
0 reviews Edmonton, AB
10/10

Bathroom faucets and kitchen sink faucet

work was completed very efficiently and everything was explained to me during the process, very knowledgeable and professional

Approximate cost of services:
$1,200.00
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Company Response

Hi barbarae06, we are thrilled that you were so happy with the service from the Gentlemen Plumbers. We hope you have a great summer turning on those faucets!

krista.yuskow
krista.yuskow
0 reviews Edmonton, AB
10/10

Annual Inspection

We love the Diamond Club!
Thomas was great and efficiency fixed everything that needed work.

Approximate cost of services:
$600.00
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Company Response

Hello krista.yuskow, we are so happy that you are a diamond club member. It make a world of difference to be preventative in plumbing repairs rather than reactive. You are one smart cookie! Enjoy your summer, we will see you again!

bibiana.cujec
bibiana.cujec
0 reviews Edmonton, AB
10/10

Toilet valve and lever replacement

Gave me various options for toilet repair and allowed me to chose. Good explanations about the problems with the toilet.

Approximate cost of services:
$250.00
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Company Response

Hello Biblana.cujec, We sure take toilet education seriously here! Glad you had all the options to choose from and know a few more things about flushing now! Have a great summer.

Homeowner
Homeowner
1 review Calgary, AB
10/10

Hot water tank serviced and repaired.

Hot water tank was serviced and repaired. I thought we’d have to buy a new tank and our technician could’ve easily sold us one, however he was very honest and told us it was not required at this time. The tech was very friendly, knowledgeable.

Approximate cost of services:
$275.00
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Company Response

Hello Homeowner, we are so glad that you experienced a service call the Gentlemen way. We always work hard to let our clients know their options and give recommendations that are the right thing for them. Hope you stay in Hot Water for a long time to come!

Judith A.
Judith A.
0 reviews Edmonton, AB
10/10

Replace failed sump pump.

The sump pump failed during a period of heavy rain. The serviceman was professional, knowledgeable, personable and clear about what would be done. He completed the work faster than I expected.

Approximate cost of services:
$975.00
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Company Response

Hi Judith A. We are so happy your sump pump system is up and pumping again. Its been an exceptionally wet summer. Glad we could help out. Rain or shine we are here for you!

Me
Me
0 reviews Edmonton, AB
9/10

Shower valve replacement

Great work and pleasant serviceman. Wish your costs were a bit more competitive, that’s my only minor complaint.

Approximate cost of services:
$1,000.00
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Company Response

Hello Me, Thanks for sharing your experience with us. We work hard to provide an exceptional service with our drug tested, highly trained technicians. When we can give lower pricing options, we definitely do so that our clients can feel comfortable choosing what is best for them. We are glad we could take care of your plumbing needs. Have a great summer.

cherrykdy
cherrykdy
0 reviews Edmonton, AB
10/10

Plumbing

Our bathroom sink drain needed to be unclogged, and in the following home inspection, Dylan (our plumber) noticed that our hot water tank was in danger of failing and recommended replacing it. It was replaced quickly and efficiently, and Dylan walked me through what he had done and what we could expect from it in the future. Excellent service -- thank you!

Approximate cost of services:
$3,000.00
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Company Response

Hello cherrykdy, we are thrilled that the home inspection helped you out in a big way. Its an extra touch we feel is so valuable to avoid bigger issues as water can be so damaging. Thanks for sharing your experience with us!

jenniferlindavis
jenniferlindavis
0 reviews Edmonton, AB
10/10

Mostly toilets!

Excellent service! Courteous, quick and kind! I would recommend him to my clients and friends and family.

Approximate cost of services:
$800.00
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Company Response

Hello jenniferlindavis, we are so glad that taking care of a few toilets properly means you're willing to recommend us. We love the trust you have to refer us and will most definitely take care of your clients, friends and family the Gentlemen way! Thanks again for sharing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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