The workers were delayed on the scheduled cleaning day due to truck problem and traffic. They called well ahead of time to notify us of the delay, which is very professional. They arrived shortly after as proposed and started right away. They minimized dust by covering all the vents and added extra holes in the basement ducts to efficiently vacuum out the debris. All the duct holes were capped and floor vacuumed after the job was completed. I was completely satisfied with their work. It took approximately 4 hrs. A week later, I was surprised to receive a cheque from Paul Hannah. They gave us a rebate since the service was overcharged. How many companies out there are this honest. Thanks Paul. I would definitely use your services again.
- Approximate cost of services:
- $380.00
- Company Response
Hi Oliver, thanks for the review and kind words. We try and keep everyone posted if we are running a bit behind, that way your not sitting around wondering if we are ever going to show, just common respect. We try to do the best possible job, so I am glad you were happy with our work and hope you took the family out to dinner with the refund cheque LOL. Mistakes sometimes happen, so we try to rectify them as best as possible. Looking forward to having you as a long term customer, so keep us in mind if we can be of any other service down the road. All the best, Paul.
PS. We will donate $5.00 to the North Toronto Cat Rescue for every review we receive on Homestars in May. Thank you for taking the time to write this. Together we can help make a difference.