Lux Cleaning

House & Apartment Cleaning
Toronto ON M4P 1S8
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Reviews for Lux Cleaning

Average customer rating:
9.8 10 (184 reviews)

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Pam from Toronto
Pam from Toronto
1 review Toronto, ON
10/10

LUX-Best cleaners ever!!!!

Allan and his team are extremely professional and knowledgeable. My home was beyond spotless when they left. The 3 person team was quiet, respectful and very thorough. I would highly recommend them to anyone needing a weekly clean or an occasional clean. LUX is a pleasure to deal with from start to finish.

Approximate cost of services:
$500.00
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Company Response

Hi Pam, Thank you for allowing us to be part of your mini "spring" cleaning. Your recognition of the LUX team makes all the training and attention to detail worth the effort! It would be a pleasure to work with you again! Best regards, Al

J.A.C.
J.A.C.
3 reviews Toronto, ON
10/10

House Cleaning

I just walked into my very CLEAN house and am really pleased with the job that the Lux cleaning team has done today. The house feels truly clean not just superficially clean. One thing I really appreciate is that although everything looks shiny and clean there is no overwhelming smell of toxic cleaning products. The air just seems normal which is great! The crew was punctual and professional getting into every nook and cranny. We have a lot of dark wood surfaces so dust can be very noticeable and now everything looks sparkling clean. The team members were friendly and polite without being too chatty or intrusive. I felt comfortable with them in my house and was able to go about my bussines while they did their work. All of my kitchen/bathroom taps look brand new and the crystals on my chandeliers are radiant! Good Job!

Review has 1 previous version
Approximate cost of services:
$900.00
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Company Response

Hi Jessica, Thank you for your wonderful feedback and for the opportunity to return again for your yearly spring cleaning service. Our team is always motivated by such kind compliments as they like to see their hard work and customer care efforts paying off. Thank you also for all the wonderful referrals you have provided to us over the years. You have such beautiful friends and family! Best regards, Al

Jacquie from Toronto
Jacquie from Toronto
1 review Toronto, ON
10/10

Residential Cleaning Service

All cleaners are not created equally – and thanks to LUX I have a chance to experience this each time the LUX Cleaning Team visits our home.
As a working mother of two with an extremely busy consulting practice that incorporates two hockey players (without a break in schedule from an NHL lockout), weekends at the rink, evenings doing homework and very little time to prepare meals, entertain or just kick back with my husband and catch-up – my decision to call LUX Cleaning Services Toronto was the smartest thing I’ve done in a long time.
Initially I wasn’t thrilled to have strangers in our home (especially since I work our of my home office) – but after their first visit I couldn’t have been more delighted in the quality of cleaning staff that arrived.
The LUX team is well trained, arrives with a plan and a course of action that feels like Santa’s Elves are here to save the day. They work quietly, critique each other’s work and explain where they focused their time and energy and where they will next visit (and of course are flexible depending on our needs in the house).
Because they work in teams of two, they spend half the time of a cleaning lady yet operate with such efficiency that the job gets done effectively the first time around.
They bring their own gentle cleaning products (so I don't have to worry between each visit if I have enough products for their next visit). And best of all they use their own vacuum cleaner so my Miele is safe from any damage that might occur.
And as an added bonus – I don’t hear myself complain to my family about cleaning the house anymore (music to my ears and theirs).
Having said all of this – I’d recommend LUX to any busy family or individual!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hi Jacquie, The team so appreciates your kind words. We take pride in our teamwork and efforts to provide the best value in Toronto. When wonderful clients like you take the time to write a review on Homestars, it sends a huge ripple of great feelings among the staff here. As always, we look forward to our next visit! Al

Norah in North Toronto
Norah in North Toronto
2 reviews Toronto, ON
10/10

Deep Clean

I just walked in to my sparking home after LUX spent the day here doing a deep clean. Wow! Every nook and cranny (and I mean EVERY one) is clean! The windows, window sills, the base boards, showers, sinks, cupboard doors, floors – the whole place – top to bottom, is shining. I have black counter tops in my kitchen and I could actually see my reflection in them, they were that shiny. The two ladies, Raquel and Amanda, were very professional, very efficient and very nice. I would definitely recommend LUX to anyone and look forward to having them back here again. Great job! Thanks Allan!

Approximate cost of services:
$500.00
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Company Response

Hi Norah, Wow is right! Your beautiful compliments about how our teams "sweat the details" are so appreciated. It was a pleasure to work with you again and thank you for continuing to allow LUX to help you with your carpet cleaning, post-renovation cleaning and now the move-in cleaning of your new place. We look forward to serving you again soon! Al

E Rowlands from Toronto
E Rowlands from Toronto
1 review Toronto, ON
10/10

House cleaning

I was extremely pleased with the quality of the cleaning service that was provided. They were very thorough and took the time necessary to do a complete cleaning. They arrived exactly on time and worked hard throughout the time they were there. They were even able to remove the hard water stains in my shower. I would definitely recommend this company when you need a thorough cleaning of your home.

Approximate cost of services:
$120.00
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Company Response

Hi Elaine, Thank you for having our team in again to help with your healthy home cleaning. Your compliments are so nice and we are happy that we could surpass your expectations. We look forward to taking care of you again in 2013! Until then, all the very best. Al

Kate Watson in Toronto
Kate Watson in Toronto
1 review Toronto, ON
10/10

Pre-list home cleaning

I recommend that all my clients use Lux for a pre-sale clean. I've used many other services in the past and Lux is consistently the best which is why I continue to use them! The manager personally inspects every job and has a sincere desire to provide a superior experience to all his clientele.

Approximate cost of services:
$500.00
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Company Response

Hi Kate, Thank you for your endorsement. Since you are one of Toronto's premier real estate agents, it means a lot! It is always such a pleasure working with you and your clients. Yes, our team managers are all trained to provide great quality control but what really sets them apart is their passion for excellence. I know they are grateful that you appreciate their efforts so thanks again! Al

kimika from Toronto
kimika from Toronto
5 reviews Toronto, ON
0/10

house cleaning

i tried this company a a while ago. i met with the owner who seemed to want to do a great job. they were charging i think $30/hr and i had booked four hours as that was all they had time for that week. however they were terrible.
he sent a bunch of young people who really had no interest in being house cleaners. they did not clean under the beds, which i specifically asked them to do. they did not clean my staircase at all. i found an empty bag of potato chips underneath my media cabinet. NOT ones that anyone in my home had eaten. also, they were using the same rubber gloves that my kitchen was being cleaned with to put away dishes! AND they were using the same rubber gloves and cleaning cloths that they were cleaning bathrooms with to clean rest of house. they also packed up and were out of my house about fifteen minutes before the time i booked them for was up!! i guess they thought they were done.
just a complete waste of money. i am surprised they are getting good reviews. i spoke with the owner after they had left and showed him the mess and he did reimburse me part of the money. but i still would never waste my time with this company again.

Approximate cost of services:
$120.00
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Company Response

Hi Kimika, Thank you for your recent feedback on your August 2010 cleaning. I'm sorry that my best efforts to address your concerns at the time were not successful. Again, I apologize for the oversights that occurred while the team were trying their best to do as much as possible in the limited time we had. I do hope you will reconsider your 0 rating. A 0 rating may be appropriate for the worst cleaning ever performed by a cleaning company but I feel this may be a bit unfair to the teams overall performance. Thanks again for taking the time to provide your comments and I wish you all the best in 2013!

Jocelyn Laurence from Toronto
Jocelyn Laurence from Toronto
3 reviews Toronto, ON
10/10

Pre-sale cleaning

I was hugely impressed by all the Lux people I encountered. They were friendly, dedicated, professional and, most importantly, did amazing work. Their attention to detail was astonishing. One of the team even helped me move a table out of the kitchen, which was above and beyond the call of duty! I highly recommend them and will definitely use them again.

Approximate cost of services:
$2,000.00
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Company Response

Hi Jocelyn, We so appreciate your kind words about our team and their quality and professionalism. You were such a pleasure to work with as we helped to prepare your home for sale. I hope we will be able to provide our service to you again soon. All the best with your move! Al

richard zoppas in Toronto
richard zoppas in Toronto
1 review Toronto, ON
10/10

home cleaning

The Lux Team is very professional,always on time,and does a great job.
I have been using the service weekly for several months and am very happy with the results.AL always send a reminder email that the team is scheduled for the next day,great job!

Approximate cost of services:
$200.00
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Company Response

Hi Richard, Thank you for inviting us into your beautiful home for your weekly cleaning. We enjoy your very big dogs and the challenge of vacuuming all their hair on each visit! Your appreciation is inspiring to our teams that care so much about providing a consistent and reliable service. Thanks again! Al

ravhouse
ravhouse
19 reviews Toronto, ON
10/10

Biweekly cleaning

We've used Lux for a few months now and I'm very happy with the job and their professionalism. They come on time every session, they take time to leave me notes, and Al is quick to respond to my emails. The house is immaculate and I love, love, love that they bring their own Eco-friendly cleaning products.

Approximate cost of services:
$0.00
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Company Response

Hi Jenny, Thanks so much for your awesome recommendation and your kind words for your cleaning teams. We thoroughly enjoy cleaning your home and helping you with your busy family and work schedule. We will continue to work hard to provide you with the quality, service and value you have come to expect! All the very best. Al

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lux Cleaning

Since 2009, LUX Seriously Clean Homes has been mid-town Toronto's finest premium home cleaning maid service. LUX is mid-town Toronto’s highest quality house cleaning service. We have an unwavering commitment to quality and a dedication to excellence. We custom clean your home to your specific requirements using advanced methods, tools, ...
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