i tried this company a a while ago. i met with the owner who seemed to want to do a great job. they were charging i think $30/hr and i had booked four hours as that was all they had time for that week. however they were terrible.
he sent a bunch of young people who really had no interest in being house cleaners. they did not clean under the beds, which i specifically asked them to do. they did not clean my staircase at all. i found an empty bag of potato chips underneath my media cabinet. NOT ones that anyone in my home had eaten. also, they were using the same rubber gloves that my kitchen was being cleaned with to put away dishes! AND they were using the same rubber gloves and cleaning cloths that they were cleaning bathrooms with to clean rest of house. they also packed up and were out of my house about fifteen minutes before the time i booked them for was up!! i guess they thought they were done.
just a complete waste of money. i am surprised they are getting good reviews. i spoke with the owner after they had left and showed him the mess and he did reimburse me part of the money. but i still would never waste my time with this company again.
- Approximate cost of services:
- $120.00
- Company Response
Hi Kimika, Thank you for your recent feedback on your August 2010 cleaning. I'm sorry that my best efforts to address your concerns at the time were not successful. Again, I apologize for the oversights that occurred while the team were trying their best to do as much as possible in the limited time we had. I do hope you will reconsider your 0 rating. A 0 rating may be appropriate for the worst cleaning ever performed by a cleaning company but I feel this may be a bit unfair to the teams overall performance. Thanks again for taking the time to provide your comments and I wish you all the best in 2013!