Lux Cleaning

House & Apartment Cleaning
Toronto ON M4P 1S8
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Reviews for Lux Cleaning

Average customer rating:
9.8 10 (184 reviews)

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Irina from York
Irina from York
3 reviews York, ON
10/10

Biweekly cleaning service

I have been with LUX Cleaning for more than two years already and I am so happy with the results. My team (Amanda & Sarah) always does such a great job! They are very professional, always on time and very attentive to every detail. Thank you so much, Allan, Greg and their nice ladies!

Approximate cost of services:
$250.00
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Judy from Toronto
Judy from Toronto
3 reviews Old Toronto, ON
10/10

Move-In Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

THANK YOU, LUX!! Moving is always stressful, but this time a major time and energy consumer was totally eliminated for me when my home was thoroughly deep-cleaned before move-in day, not by me, but by a cheerful team of trained cleaners from LUX. I chose LUX because my entire home had just been painted, and though the painters did a pretty good cleanup, fine sanding dust is extremely hard to get rid of and I knew the reputation this company has for making a home comfortable for anyone who suffers from a dust allergy. Jessica, the personable team leader, went through every room, closet, cabinet and appliance with me, and stated in detail the extent and depth of the cleaning service her team could, and would, provide. Not a thing was missed in their day-long cleaning. Not least, the team of three arrived on the dot of 9 AM bringing environmentally sensitive supplies and all the best equipment required to clean my home from top to bottom, and, they finished the job on time, everything done perfectly. It was a pleasure to have Lux clean my new home.

Approximate cost of services:
$325.00
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Sara from Old Toronto
Sara from Old Toronto
1 review Old Toronto, ON
10/10

Move in clean

Lux has been cleaning our home for about a year and we have been very satisfied. We asked them to provide a deep clean for our new home. They were fantastic. They were efficient, thorough, and highly professional. We would recommend Lux to anyone.

Approximate cost of services:
$1,400.00
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Company Response

Hi Sara, the team very much appreciates your time in writing this review. It has been a pleasure providing our bi-weekly service to you over the past year and we were fortunate to be asked to detail clean your new home. Thanks again and we wish you and your family much happiness in your new home. Al

Debbie from York
Debbie from York
2 reviews York, ON
9/10

move in cleaning

Lux did a very good job with our move in cleaning. The team was punctual and kept to the tight deadlines we had with our move. There were a few spots missed, but once I told Al, he came right back to check in out and sent the team out to do a few touch ups the next day. I would definitely use Lux again.

Approximate cost of services:
$2,750.00
1 of 2 people found this review helpful.
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Company Response

Hi Debbie, Thanks again for the opportunity to help with your move-in cleaning. We so much appreciate you taking the time to recognize the teams hard work and our commitment to customer service. We are always happy to be part of such an important event and look forward to working with you and Geoff again soon! Al

Karen from Scarborough
Karen from Scarborough
1 review Scarborough, ON
10/10

Lux

Amanda and Sarah cleaned my apartment. They did a fantastic job. I am amazed at what they did to my apartment. I would recommend this cleaning service to all. Thank you so much.

Approximate cost of services:
$300.00
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Company Response

Hi Karen, Thank you so much for taking the time to recognize our professional team for their consistently high commitment to quality and customer service. Our extensive training helps our teams perform at their best and they love being rewarded with kind words. Thanks again and we look forward to returning soon! Al

Valerie Midmer from Old Toronto
Valerie Midmer from Old Toronto
1 review Old Toronto, ON
10/10

Cleaned every inch of our house and contents after a 5 month reno

During our 5-month reno, I never believed our house would free of the dust and grime. The Lux team came in and did a phenomenal job - fast, thorough, friendly and very effective. Every interaction with Allan and Greg was positive - from the initial quote to follow up after the clean. The team of cleaners was prompt, professional and positive despite the enormity of the dust! When I saw how beautiful our house looked after, I actually cried. The team had taken very good care of all of our posessions, paid attention to even the tiniest detail and our wood wainscotting, trim and floors have never looked better. I would absolutely recommend Lux for your post renovation clean!

Approximate cost of services:
$2,000.00
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Company Response

Hi Valerie, I was so happy when you chose us to help you with the final detailing of your home after your extensive renovation. Even though it was a big challenge, I knew our meticulous teams were well trained to provide you with a truly clean and healthy home. Thank you so much for your kind words and recommendation. It means a lot to our teams who find it so rewarding to work with great clients like you! All the best to you and your family and congratulations on the completion of your renovation. All the best! Al

Nancy from Old Toronto
Nancy from Old Toronto
1 review Old Toronto, ON
10/10

Spring Cleaning

The Spring Cleaning that Lux did for us was fantastic. Their team of four cleaners went through our house with cheerful professionalism and efficiency. There was nothing they
wouldn't do, my fridge was cleaned thoroughly, my stove, glass, high dusting, tiles, shower doors, the list went on. My floors and furniture have never looked so lustrous!
Because Lux provided four cleaners at once, an enormous amount of work got accomplished. Throughout the morning, the team manager checked and rechecked on each of the cleaners, reviewing both progression and thoroughness on each job. Each of the cleaners were friendly, efficient and happy to do any sort of task I requested.
What a lift to have so much accomplished in such a short time! My 'Spring Cleaning' is finished!
I heartily recommend Lux and will definitely have them back again!
Nancy Toronto

Approximate cost of services:
$450.00
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Company Response

Hi Nancy, Thank you for your recognizing the success of your LUX team in providing you with the service you expected during the spring cleaning. Even though we are serious about our detailed approach and multi-faceted services, we do enjoy our work immensely and feel glad when clients see our passion. We look forward to returning and thanks again for your recommendation! Best wishes, Al

tami from York
tami from York
1 review York, ON
9/10

clean up post reno

Lux provided excellent service, thorough, efficient, pleasant and reliable. They had one day to clean up a pretty big mess and did a great job. I would highly recommend them for this work...

Approximate cost of services:
$800.00
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Company Response

Hi Tami, Thank you for your wonderful note for our team. We are passionate about customer service and when faced with a big challenge, we do our very best to please. Thanks again and we look forward to returning once your renovation is complete. Al

L C
L C
3 reviews Toronto, ON
8/10

Monthly house cleaning

I used Lux's services for about three years. (No longer a customer.) I wanted an environmentally conscious company and, when I checked out Lux's own website and they seemed to meet that criteria.

Review has 1 previous version
Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hi LC, Thank you so much for your generous review of our services and for recognizing our long term commitment of excellence to our regularly scheduled clients. As you said, we are not usually perfect but we try our best to come close every time! It has always been such a pleasure having you as a client and the team really appreciates your praise and detailed requests as things arise. We look forward to helping you continue to maintain a healthy home in 2013. All the very best! Al

Stephanie from Toronto
Stephanie from Toronto
1 review Toronto, ON
10/10

Post Construction and Weekly Cleaning

I was introduced to Al, the owner of LUX through a client whom we were doing a renovation for - of course, I called upon them to do the post construction clean up. I was blown away by the crews attention to detail and professionalism. The bonus was their use of ECO-Friendly products, which is so very important to many homeowners today. I have continued to recommend LUX to many clients who were looking for a regular cleaning service for their homes, have used them even in my tiny apartment and will continue to recommend them as long as they are in business. I'm very confident it will be for years to come...

Approximate cost of services:
$0.00
What could this company do to improve their services?
I really think they have found their niche and will continue to tweak their services to fit clients specific needs, whatever they may be - so for now, in my eyes, they are just perfect.
Any advice to offer fellow homeowners facing a similar project?
If you're unsure, meet with Al - he's very accommodating, and speak with him about your expectations.
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Company Response

Hi Stephanie, You have had the opportunity to work with several teams here at LUX and they all appreciate your kind words of support. I appreciate your referrals and certainly look forward to providing you with the best value in post renovation cleaning possible. It is always a pleasure! Best wishes, Al

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lux Cleaning

Since 2009, LUX Seriously Clean Homes has been mid-town Toronto's finest premium home cleaning maid service. LUX is mid-town Toronto’s highest quality house cleaning service. We have an unwavering commitment to quality and a dedication to excellence. We custom clean your home to your specific requirements using advanced methods, tools, ...
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