These guys replace the shingles on our main roof. It was not a difficult job as our roof does not have many corners or steep angles. After 6 months the shingles at the back of the house began to curl up on windy days. We ask them to look at it. All they did is look at them from afar and said they are fine. When the warm weather settles in they will stick better. Fine. Well a couple of months later, a small section of the shingles actually tore and exposed the wood. I called to ask them to repair it. They said they would come the next day. They did not. I called again and told me someone is on the way. No one came. I called yet again and again. They assured/promised/guaranteed me that someone will be there this evening. No one showed. This is unacceptable customer service, and I would suggest that everyone stay away from these guys.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi Carl, I can't find your name under our customer list. We have a customer list where all of our customers' contact info are kept there. If your name is not on our customer list, most likely that you are not our customer and we did not replace your roof. If you have any further question, please feel free to contact us through e-mail and by calling us at anytime. Thank you.