Gas Guys.Ca Inc.

I had a small gas leak in my outdoor bbq line. George first did a service call and evaluated the work required and provided me with an estimate for the job. He and his father came back one week later to complete the work. He is extremely professional. All communication was clear and concise on the scope of the work and potential issues were brought up upfront. I would recommend Gas guys to anyone. Thank you George!

I was having a new backyard deck added, and needed the existing BBQ gas line moved - 2 visits needed, one to remove and cap the existing line, then a return visit when the new framing was in place. George was prompt in responding, and showed up on time.

Upon further inspection, he discovered the original installation was not done to code, and needed a separate shut off valve added (the line was split after the shut off, so 2 appliances were sharing one valve). This would be quite expensive to repair, as pipe cutting equipment would be needed.

George was very up front about this additional cost, and suggested I instead contact the original installer, and see if we could work out a deal to fix the original mistake.

Unfortunately it was done +10 years ago, and we couldn't find any contact info. So we asked George to complete the extra work as he came across as very confident in what needed to be done (not to mention honest and ethical).

All work was performed as he explained to us, both the re-install of the BBQ line new location, and the addition of the shut-off valve, and we would be happy to work with George again for other gas line issues.

p.s. i should also add he devoted a Saturday morning of the August long weekend on short notice - dedicated to serving the customer!

I contacted George back in April to find out if he could help me with an installation of a gas line in my house as I was going to get a new deck built. He asked me a few questions and requested a few pictures. The building of my deck got delayed until July but we kept in contact and George always answered my questions in a timely manner. He even called the deck company so that he could coordinate with them the best time to come to my house. He came the first time but was not able to complete the job as I did not explain things correctly (sorry about that George!). George was very understanding and told me he would come back after the deck was completed. George came back last week but the heavy rain prevented him from doing the job so he had to come back for the third time and was able to complete the job despite the rain. George also took the time to explain how to operate the BBQ and gave me excellent tips and advice. He even told me I could contact him if I had any further questions. George provides the best customer service. I would strongly recommend GasGuys to anyone and would use their services again without any hesitation.

George was able to accommodate my gas bbq hookup request the day I phoned. He worked quickly and efficiently, and provided options to ensure I didn’t overpay unnecessarily for a new quick connector. He was friendly, courteous and informative. A pleasure to deal with.

I am having an issue with a Napoleon Rogue 525 Natural Gas. My BBQ is not heating up properly. I spoke with George and I sent a picture of my connection and BBQ. He replied to me pointing an issue with my connection. He set up a meeting and showed up. He replaced the connection and made all tests to make sure I had gas pressure and everything else was working. He did an amazing job. Unfortunately the issue is with my BBQ not with the gas or installation. I recommend George.

George from gasguys was very helpful and he was accommodating with booking an appointment for us on a short notice. He was also very friendly and pleasant to deal with. He was also knowledgeable about the bbq. We are happy with our experience as our expectations were exceeded. Thank you George!!

They arrived on time and finished the job quickly. Very professional and answered all of our questions. And they gave us many tips as well. I would definitely recommend gasguys

George got back to me quick after leaving a message for him and installed the gas line a couple of days later.
He explained everything including the how to prep my new gas range. Installation was neat and done right. Will reco George to anyone who asks.

Nelson

George was very prompt at replying and setting up a date. He was professional and very knowledgeable, he completed the job with no problem. I would totally hire them again!

George just finished an installation of a new gas line in my home. I cannot say enough good things about him. First and foremost his customer services skills are impeccable. His customer service started from my first email to the very end. he never lost contact with me or felt i ever had to follow up with him. Within a week of contacting him he set up an appointment for me. He came and did the work within 1.5 hours and then at the end of the appt walked through all the work he did and then told me how my bbq works and the different features. I was very impressed. Overall a great experience and would 100% use him again.