Matt Taylor in Toronto

Used Strong Plumbing for bathroom repairs - old, leaky faucet needed to be replaced, and the toilet tank was filling very slow. Valentin requested a few pictures ahead of time so he knew what to expect, he gave me an estimate of what he thought would be the issue, and we immediately scheduled a visit. He showed up on time, did all of the work as expected (his quote was exactly what he charged, $520 + tax), and then sent me pictures of the finished work by text. This was for a rental unit, so he had to coordinate through the tenant, which went off without a hitch (and tenants were happy with his service as well). Definitely will use again and recommend to others.

We needed an expert to help us! Every 1-2 weeks, our 9 year old would wake up with the an itchy bump or 2 on her hands and feet, and most recently with 2 on the back of her neck. Muhammad did a quick but thorough phone interview to understand the situation, and then was able to come to our house later that day! After going through her bedroom carefully, checking corners and crevices, he showed us how we had a carpet beetle larvae issue (not bedbugs!). He explained how best to clean and treat areas and what to watch out for, and totally put our minds at ease. In addition to the inspection, he sold us mattress covers of the right type and fit (they should be snug to work properly) to ensure that anything already inside the mattress would be trapped there, and any new ones couldn't get in. Incidentally, as Muhammad explained, the larvae don't actually bite. They have tiny hairs/spines that get caught in fabric, bedding, clothes... even stuffed toys. These can cause minor allergic reactions in some people, including bumps (but some people don't have any reactions at all).

I was having a new backyard deck added, and needed the existing BBQ gas line moved - 2 visits needed, one to remove and cap the existing line, then a return visit when the new framing was in place. George was prompt in responding, and showed up on time. Upon further inspection, he discovered the original installation was not done to code, and needed a separate shut off valve added (the line was split after the shut off, so 2 appliances were sharing one valve). This would be quite expensive to repair, as pipe cutting equipment would be needed. George was very up front about this additional cost, and suggested I instead contact the original installer, and see if we could work out a deal to fix the original mistake. Unfortunately it was done +10 years ago, and we couldn't find any contact info. So we asked George to complete the extra work as he came across as very confident in what needed to be done (not to mention honest and ethical). All work was performed as he explained to us, both the re-install of the BBQ line new location, and the addition of the shut-off valve, and we would be happy to work with George again for other gas line issues. p.s. i should also add he devoted a Saturday morning of the August long weekend on short notice - dedicated to serving the customer!

Metro showed up on time and did a quick walk-through of the issues I needed help with: a wobbly toilet, and 2 external taps that had no inside shut-off valves. Then we sat down and he priced out what each would likely cost, barring unforeseen events. Tthey have a binder with lists of many of plumbing jobs already priced out, as well as very helpful diagrams of various plumbing systems and how they work in your house. This is extremely helpful as you get a good idea of what it will cost, as well as the time it takes to repair (all trades people should have something like this!). The outcome: One tap didn't need an inside valve as the existing faucet already had the newer style "built in" variety; the second tap had the inside valve added with no issues; and the wobbly toilet was fixed because the old flange was totally cracked and 1 stumble away from disaster. Clean up was spotless. Would recommend to anyone who needs a plumber, this will be my go-to company for the future.

Keith was prompt and efficient, and worked around the dryer delivery schedule. Once it arrived, he was there within 45 minutes, installed a flexible hose connector (included in price) and checked the various connections for any signs of gas leaks or other trouble. Once the gas line was connected to the dryer, he re-connected the ductwork and put the dryer back into place.