An Ta Plumbing Inc

After having 3 companies come out I went with Anta Plumbing. Slava was the man who helped me and I’m glad he did. He actually took the time to teach me about the different water systems so I could make the best possible decision for me and my family. He never once pressured me or tried telling me what I need, he simply gave me options and offered his opinion. We’re very glad we went with this company..

I had a slow leak in the watermain since I moved to my new house. The challenge is, the watermain is over 100 meters (one hundred METERS) long. Rresponses I got were either to use torpedoes (given the distance, about 6 torpedoes), or find someone to excavate the tranche. Torpedoes were quoted at 24K, the lowest excavation quote came at 15K.

Anta use a different technology: horizontal drilling. I spoke to Tanya, who was very professional in her responses to my questions about the service. The initial quote was 4.5K for the full watermain replacement; I pointed out that we have hard soil with lots of rocks, yet Tanya responded that the company does lots of jobs in Georgetown. Tanya also provided an alternative of finding exact leak spot to replace a piece of pipe, about half price of full replacement. Given other alternative quotes, I decided to go on with the full watermain replacement.

The job was scheduled for Friday, August 3, 2018. The first surprise was on the day before - I got a call around lunch time confirming the day, and in the evening that day, I noticed some movements around my neighbours - apparently Anta guys brought some equipment to unload. To give guys a justice, there was a call I missed around 3pm. Another surprise was when the master driller, Slava, looked at the spot and figured out the job is more challenging when initially estimated, so the price raised to 10800+HST, to the total of 12204. I anticipated that the price will rise (aftermath: 4500 is the price for the job in perfect conditions - pure soil, no rocks / tree roots), although hoped for a smaller rise... anyway I agreed, still the price seemed reasonable versus other options.

On Friday, guys showed up on time (around 8:30am). The drilling began, to reveal that the job IS a challenge: hard clay soil with lots of rocks big enough to prevent the machine from easy drilling. Slava got stuck several times, every time pulling the drill back and starting it all other again. At the end of a day, he drilled up to about 8 meters from the house. The job was to be continued on Tuesday, August 7.

The guys showed up on time around 8 am. They planned to pass the last 8 m by torpedo, yet hard soil full of rock proved it difficult. After a full day of hard work, guys were able to drill between the shut-off and the house (it is another 20 m from shut-off to the T-connection), and to put temporary water connection to restore water supply to the house. Slava estimated they will be back in about 2-3 weeks to complete the job.

On Thursday, August 9, temporary connection fell off, and water was fountaining in my basement. The good: water was draining out of the basement through the existing drain (minimum damage); I was able to reach to Anta plumbing, and Slava call me back in 15 minutes, instructed me how to shut off the water supply, and promised to come in about 2 hours from another job they were wrapping up at the moment. He was up to his word, found out that the connection part is likely to have manufacturer's defect, tightened the connection, and promised to replace the faulty parts once they are back to complete the job.

On Friday I got a call that the guys are able to come on Saturday, August 11, to complete the job. Long story short, on Saturday, guys showed up around 8am, and by 8pm, completed all the drilling and connections.

Overall, I am highly impressed with the professionalism and quality of the work done. Thank you, Slava, Vitaly, Andrey, Sergey, and Anatoly. I unequivocally recommend Anta Plumbing for any horizontal drilling work, and will certainly give them a call when I have another project that requires horizontal drilling.

I took one star off for the budget (I would really appreciate someone to come by in advance, for an accurate estimate).

I took one star off for cleanliness: guys did an amazing job cleaning in the basement, and levelling excavated areas, but please: do not bury cigarette butts, put them into ashtrays!

Anta Plumbing came out and was very helpful I had everything working perfect I couldn't ask for better service he was amazing if I ever need help again I will call Anta Plumbing and ask for Igor Thank you so much.

We had an issue with a clogged kitchen sink that couldn't be solved by draino. Igor arrived at our place on time and got to work without delay. The issue turned out to be more complex and Igor worked effectively over the phone with our builder to locate the appropriate pipe/stack locations and resolve the issue. Igor was patient and also provided a lot of helpful information that educated us on the issue, why it occurred and how we might prevent it going forward. Pricing was definitely reasonable given the level of service and expertise.

We had a chance to EXPERIENCE amazing sevrice Anta Plumbing. They replaced our drain pipe and our sewer main that had ruptured. We were recommended to call Anta for a consultation and video diagnostic. Igor T the technician was very helpful and honest. He also provided us the information about rebate programs to make sure we are aware of existing benefits running by city this year.

They cleaned the house extremely well! I just wanted to make sure that the public is aware how good these plumbers are. And how impressed I am with their work.

Our old clay pipe drain was penetrated and completely clogged by tree roots, so the sewer was all backed up from the toilets and shower pans in our basement. We called several plumbing companies to explain how urgent the matter is, and Anta was the only one who is able to send someone to our place immediately. We are really thankful that they sent Yuriy to attend our problem within two hours, and he and his team were showing professionalism and politeness. He took time to explain the problem and solution, and promised to complete the job in three days. Out of our expectation, the job was done in two days, and they left the job site very clean. Yuriy and his team were also very patient and helpful when they learned that we need to deal with our home insurance company. All in all, we are extremely satisfied with their service and just can't say enough good thing about their good work. We would definitely recommend them to others!

Anta replaced the private side of the water supply to the house. It was lead and 1/2" this was taken up to 3/4" to the hot water tanks and cold water supply. Very good communication and they were friendly and helpful. I will use them again.

The team at Anta exceeded my expectations in terms of customer service. Communication was great throughout and they are straight forward and honest.

We had a small difference in opinion in terms of the services provided and they were willing to hear my side of the argument and did everything they could to ensure I was a satisfied customer. Refreshing to deal with a contractor that listens to their customer's view point.

I would deal with them again and would recommend their services.

Had a problem in 2 bathrooms. Daniel actually arrived early (what a pleasant surprise). He explained the issues thoroughly and did the work quickly and, as far as I can see, well. Everything is happily back to normal now. This is the 3rd time I've used Anta for various things over the years and I've been completely satisfied every time.

About 1.5-2 years ago I had a plumbing leak from the 2nd floor bathroom tub of my duplex. Anta was called in and found a source of the leak - however once they left there was still water leaking (it turns out that in addition to leak from a burst pipe, there was also an issue with silicone chaulking around the tub perimeter which wasnt identified during the initial plumbing work).

Even at the time the plumber did not seem happy that he had to come back in to rechaulk the silicone - and frankly I thought he did a very rushed and inattentive job; of course there is now another leak due to the silicone seal so I had to go in myself and redo the chaulking correctly - removing all the old silicone and doing a proper job. Needless to say Anta I will not be calling again for any plumbing needs