An Ta Plumbing Inc

Big Thank you to Anta Team:)
Very good and painless experience with Anta Plumbing.
Overall: prompt, good quality work from call for quote to "turn key" system.
Great customer service from all of the staff Office, Installers, Plumbers.

We have used the team at AnTa several times over the past year. The office staff is excellent, and always calls when the plumber is en route. They've always been able to deal with our issue within a day or two. They are professional, give detailed estimates, and follow through. Would recommend to anyone looking for a plumber!

I had a great experience with Anta Plumbing and one of their associates, Rulin Lee. Rulin not only fixed the issues I had (shower faucet leak and improperly installed bathroom popup drain), he also spotted prior work that was not done properly and fixed it. He was patient and educated me in the process with I found very valuable.

Living in our 1984 build house since 2011, previous owner completely finished the basement (drywall) ceilings etc.... so everything behind our walls somewhat a mystery for us. Last week, my wife noticed a very small (less than a dime) soiled wet spot showing up on our basement drywall ceiling. Over the course of this past week, the spot grew in size (water staining) and continued to cause me concern. Checking pipes and drains in the kitchen above; no sign of a source from our kitchen - I finally took the plunge and carefully cut an exploratory hole in my drywall ceiling in the basement to reveal the issue. A cold water supply line (under pressure) to our kitchen was less than an inch from the drywall ceiling under it - and it appeared to have been soaking up the sweat from the pipe (less than a leak) for some time - but the drywall likely couldn't absorb it anymore and the issue finally revealed itself to us underneath. Recognizing that this was a supply line (under pressure) and that this could have been VERY much worse - with the basement flooding - if it had given way altogether; I felt I couldn't wait and that it would be wise to seek professional assistance rather than trying to fix myself in this tight space up on the joist.

Searching through HomeStars.ca as I have done in past for tradesman that I hope I can trust.... I came upon ANTA Plumbing; its reviews were strong; and its rating with Better Business Bureau were A+ as well; I decided to check out their website. Once I got on to their website; within moments, a popup chat window opened (this being a Sunday morning) and an actual knowledgeable person from ANTA was on the other end! Not some call centre robot...

I explained my findings, and Eugine immediately tried to provide me a solution; being a Sunday, being that I opened up a chat around 11am, he did indicate that all their plumbers working today had full schedules... I told him I'd be flexible; he thanked me for that and said he'd do his best to fit me in.... and then a couple moments later... he indicated that based on my location, he'd try calling one of their plumbers on their day off! To my surprise, Rulin, one of their plumbers on his day off, took the job assignment from Eugine; and within 90min, Rulin was in my basement!

Rulin was very pleasant; covering his shoes each time he entered my home and coming the basement floor and piano in the area with plastic before beginning any work. He confirmed my suspensions and isolated micro pin defect in a copper 90 elbow joint; actually not a solder joint; but a defect in the elbow itself - which Rulin educated me in saying copper, 30+ years old, can develop micro weaknesses over time; that this was not unusual considering the age of the home. He asked if he could repair with PEX versus copper, considering how tight the area was in the joist with an exploratory hole in the drywall under it. In short order, he removed a section of copper and replaced the section with PEX using copper-to-PEX fittings and 'bob's your uncle' the repair was complete.

No surprises on the estimate or the final invoice; Eugine's estimate in the chat was exactly what Rulin estimated before he started and charged after the job was complete. Rulin even telling me that his work with ANTA was warrantied for a year; should I have any further concerns with this issue.

Eugine.... Rulin.... Season's Greetings to you. An impressive 'cold call' on a Sunday morning yielding a fix 2 hours later.

I called Anta Plumbing, a gentleman named Slewa arrived within the hour, help me solve my problem immediately. He was very courteous and professional. I would definitely recommend Anta Plumbing.

Peter

Igor came through again with his handy work to replace the entire control mechanism for my son's basement shower. The job required multiple connections to service the additional 4 sprayers.
Excellent work !

Very quick service. Igor was very curteous during the estimate and during the work itself. Job was done within the time that was quoted.

The emails were not always responded to quickly. Some times I had to wait days to hear a response but that's still better than most companies I have dealt with. They always answered when called.

I initially called AnTa Plumbing to install a backwater valve and battery backup for my sump pump. I ended up having to also replace my sump pump and have my old clay drain pipes replaced with PVC pipes. I was quite nervous about the drain pipe replacement as it was a big job and involved digging up my newly-renovated basement. But Yuriy and his team did an excellent job. They showed up on time, were very polite and clean, and respected our space. At my request, they even managed to salvage the brand new laminate flooring so I did not have to replace the boards, which saved me a lot of money. Thank you AnTa (especially Yuriy) for the excellent service and work.

I have used Anta Plumbing services numerous times to date. They are the best plumbers you can find. However, customer service is not that good especially if you don't want being bounced around. Being a regular customer, I was asking if I can get a discount or some sort but Andrea informs me to talk to the plumber. I spoke to the plumber and was informed by the plumber to speak to the office. I called the office and was told to talk to the plumber. I did not understand this and was upset. If they will not give me a discount as a regular customer, just say so as I pay whatever cost the plumbing service I was asking for, just not give me the round around. Anta plumbers are the best, customer service leaves much to be desired.

I received a prompt response from ANTA Plumbing to my request for service. A plumber came over to assess the repair requirement. He showed me the cause of the leak which was wear damage. He provided a quote for replacement of the worn cartridge. I authorized the repair and the repair was completed to my full satisfaction. I was impressed by the response and courteous service provided by the ANTA Plumbing team. A repair completed at a reasonable price.