Mr. Rooter Plumbing of Edmonton

Drain Services
Edmonton AB T5M 1W3
Write a Review
Write a Review


HomeStars
Drain Services
Mr. Rooter Plumbing of Edmonton
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Rooter Plumbing of Edmonton

Average customer rating:
9.2 10 (318 reviews)

Sort by

angietreas
angietreas
1 review Calgary, AB
10/10

Plumbing and Hot Water Tank

Great Company backed up with Great People.
Prompt response, Courteous, and Quality work.
Thank you Quinton, appreciate all your work and professionalism

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

We are so glad that your experience with Mr. Rooter was great! We will be sure to pass along your kind words to Quinton!

damcgreg
damcgreg
1 review Edmonton, AB
8/10

Repipe

Unit in condominium had blocked bathroom sink - needed repipe of stack. Technician was knowledgeable, courteous and had the job done quickly. Price was high.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you for your feedback, we are glad the service was done efficiently and quickly! We also appreciate your feedback on cost, I am happy to share that feedback with our management staff.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Kitchen and bathroom sinks

Kelsey, Tim and Mike came out and did an excellent job !! Very professional and courteous..we couldnt be happier with the service, will use again !!

Approximate cost of services:
$2,100.00
Was this review helpful?
Company Response

Thank you kindly for the feedback on the team that was in your home! We are glad to hear that you had a fabulous experience!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Sewer back up

Kyle was awesome! He called a senior plumber Christian too for advice, as the problem turned out to be bigger than anticipated. Both were super awesome! Mr. Rooter managed to squeeze us in earlier and get the job done quickly and efficiently. Both Kyle & Christian were polite and kind! Thank you!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for your feedback on Kyle and Christian! We are happy they were able to get you back up and running!

Joanne in Edmonton
Joanne in Edmonton
4 reviews Edmonton, AB
10/10

Great WORK During bad weather

Kyle Boddy was professional on time, worked until work was completed. Gave me options. Thanks

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you kindly Joanne for letting us know about your experience with Kyle :)

Private User
Private User
Private User reviews Edmonton, AB
10/10

Service Call

We had a problem with our kitchen sink in the evening. We called Mr. Rooter as they advertised 24 hour service and we had used their service tin the past to clean out plugged drains.
The company was helpful in setting up an appointment for the next day in the afternoon to fit our schedule. We got a call in the morning to tell us they could come earlier when we were available.
Brendan arrived right on time. He detected the problem immediately and was able to fix the situation quickly. He was professional, friendly, knowledgeable and skilled.
We are very happy with the service provided and will continue to use this company in the future.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for taking the time to let us know that the booking process went smoothly, and you had a lovely experience with Brenden! We are glad we were able to assist!

Vioh
Vioh
1 review Edmonton, AB
8/10

Slow draining sink

Last week I had a tech come look at my slow-draining kitchen sinks and wet bar sink. He did a cleaning of the lines and told me everything was draining well. I took his word for it but figured that night I would test them anyway (only a few hours after he left). One kitchen sink and bar sink drained in seconds. However, my other kitchen sink took over 10 minutes to fully drain.

***Edit: Spoke to the office to discuss this job. Apparently a communication issue resulted in the tech understanding I didnt need the basement kitchen sink branch cleaned out and therefore it didnt get done.

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Vioh, thanks for your feedback and thanks for taking the time to speak with us. I'm glad we were able to resolve the matter, thanks Vioh and have a great day!

Private User
Private User
Private User reviews Edmonton, AB
2/10

Blocked sewer line very high quote

We hired Mr. Rooter for $450 to scope the sewer line and provide recommendations for a root problem. I did appreciate the technician including me in the scoping and explaining what he was seeing and I did receive a copy of the video. They recommended a sewer lining and quoted us more than $12K and said they would deduct the cost of the scoping if we went with them.
Decided to shop around and we were immediately able to find another company to come in, scope the line (at no cost) clear the existing roots to prevent further backup in the two weeks before they could do the job AND do the job for a total of $6K. Does pay to shop around.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your feedback, all feedback is appreciated. We are happy to your found someone that was able to assist with your sewer issues. There are a few different lining products on the market and they vary widely in quality and durability and installation method. We have opted to sell the product that we know will stand the test of time, but it does come with a cost. Again thanks for your feedback, have a great day!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Shutoff valves for exterior spigots.

The service I received from Mr. Rooter and Ryan was accommodating and professional. Ryan was very courteous, knowledgeable and efficient. He was more than willing to address other plumbing concerns, and to provide options and estimates. He was careful to explain the steps he would take to make the repair, and to answer questions. Ryan demonstrated enthusiasm for his work, and a commitment to completing the task with excellence. He provided for maintenance, and he was very careful to tidy the work area.

Thank you!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you kindly for your feedback! Ryan is pretty amazing!

Cathie
Cathie
2 reviews Edmonton, AB
10/10

Basement sewer back up

Ryan came in and was professional and very respectful of our house and ourselves. He got right to work and within the hour our issue was fixed. Can't sing his praises loud enough. Highly recommend Mr. Rooter!!!!!!

Approximate cost of services:
$430.00
Was this review helpful?
Company Response

Thank you for your feedback on Ryan!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing of Edmonton

Mr Rooter Plumbing Edmonton strives to be the best plumbing company Edmonton has to offer! Our technicians are also drain repair specialists in the main drain, floor drain, & sewer drain services. Mr. Rooter Plumbing Edmonton provides 24/7 emergency Edmonton plumbing & drain cleaning service. Your plumbing and drain repairs are done right, the first time! Our local Edmonton plumbers will arrive on time, consult with you before starting anything, work rapidly and efficiently on the exact issues discussed while respecting you and your Edmonton home. For prompt quality workmanship and professional plumbers call Mr. Rooter Plumbing Edmonton at 780-429-3600 today!

Providing Fast Repairs & Maintenance in Sherwood Park & Beyond

Want a plumbing company that provides outstanding customer service paired with skilled results? Look no further than Mr. Rooter® Plumbing of Edmonton! We proudly serve residential and commercial customers throughout Sherwood Park and the surrounding areas, tackling everything from pipe leaks to new fixture installation. We are your top choice for professional plumbing services in Edmonton, so do not hesitate to call us around-the-clock for trusted service.

We deliver professional and knowledgeable service here at Mr. Rooter Plumbing.
Reach out to (780) 429-3600 for an appointment.

CATEGORIES
Drain Services, Drainage Contractors, and Plumbing
WEBSITE
https://www.mrrooter.ca/edmonton/
PAYMENT METHOD
Cash, Cheques, Interact, Visa, MasterCard
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.