Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (269 reviews)

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Ha in Bathurst
Ha in Bathurst
0 reviews Pabineau Falls, NB
10/10

Unclogging the toilet

I have never written any review before, but the job of Jeff today encourages me to write this review. My toilet had been clogged for one day. I tried but impossible. I called him, and he came after few hours. He checked and solved the problem just 5 minutes, and charged me nothing.
Thank you, Jeff, for your kind help.

Approximate cost of services:
$0.00
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Company Response

Thank you for your feedback. We are glad to hear that Jeff was kind enough to help you out with your toilet. Feel free to give us a call for any future plumbing needs.

Michael
Michael
0 reviews Ottawa, ON
10/10

Excellent customer service orientation

Bruce visited this morning to carry out a preventative maintenance inspection. I found him to be friendly and professional. He was able to explain his observations and findings in a plain-English manner. I was most impressed by Bruce and will happily recommend him to others.

Approximate cost of services:
$25.00
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Company Response

Thank you so much for your feedback. We are glad to know how friendly and professional Bruce as. Feel free to give us a call for any future plumbing needs.

Tamara Enei
Tamara Enei
1 review Ottawa, ON
10/10

Superb Service

Due to a full kitchen renovation we called Mr. Rooter on several occasions for plumbing services. Luca was here on three of those occasions and his work was excellent. He clearly explained the work completed, happily answered any questions and always took care to leave our home as clean as when he arrived.

We appreciate the care and pride in workmanship that the Mr. Rooter staff excel at.

Approximate cost of services:
$1,500.00
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Company Response

Glad to hear how Luca made an excellent work. We really appreciate your feedback. Feel free to give us a call for any future plumbing needs.

LJA1
LJA1
0 reviews Ottawa, ON
10/10

blocked drain

Kevin was excellent. He was thoughtful and thorough. He took all proper precautions and fixed the problem in a professional and timely manner .
I would highly recommend Kevin for all plumbing needs.

Approximate cost of services:
$400.00
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Company Response

Thank you so much for your feedback. We are so glad to know how thoughtful and thorough Kevin was. Feel free to give us a call for any future plumbing needs.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Blocked Sewage Line

On our one year anniversary of isolating we ran into a problem with sewage in the basement.Greg from Mr.Rooter showed up promptly and was understanding of our need to isolate .We stayed upstairs while he analyzed the problem for us on his cellphone from the basement.The problem,solution and cost were all clearly presented.
The next day Greg and Will brought the necessary equipment and solved the problem while clearly communicating details of what was being done.Final cost matched the estimate exactly.A job well done.

Approximate cost of services:
$1,300.00
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Company Response

Thank you so much for your feedback. We are glad to hear how prompt, understanding and thorough Greg was. Feel free to give us a call for any future plumbing needs.

Nanette13
Nanette13
1 review Embrun, ON
10/10

Kitchen faucet and toilet replacement

Plumber Kevin was very courteous, hard working and professional. After his thorough examination of the problems some recommendations were offered. Assessment of parts, labour and price was agreed upon and the work was completed within a few hours. With the present pandemic situation all sanitary precautions were observed and I did not have to leave my home to shop for the new toilet and kitchen faucet and parts because Kevin took care of that for me. I am very happy with the excellent and efficient service received.

Approximate cost of services:
$2,800.00
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Company Response

Thank you so much for your feedback. We are so glad to know that Kevin was very courteous, hard-working and professional. Feel free to give us a call for any future plumbing needs.

Marek in Toronto
Marek in Toronto
2 reviews Ottawa, ON
10/10

Kitchen sink not draining.

Greg arrived on time and provided an excellent and service from the beginning to the end. I highly recommend this company, and if you and up with Greg, you are in safe hands.

Approximate cost of services:
$450.00
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Company Response

Thank you so much for the feedback. We are so glad to know that Greg was able to provide an excellent service all throughout. Feel free to give us a call for any future plumbing needs.

Drew in Toronto
Drew in Toronto
0 reviews Toronto, ON
10/10

Sump Pump Replacement

I called Mr. Rooter to have my sump-pump replaced, and the service was exceptional. The front desk was courteous, informed and responsive. The technicians were professional, competent and thorough; taking the time to explain what needed to be fixed, the associated cost, and working diligently until the job was completed. A special thanks to Kevin Greenwood, for his stellar work-ethic, friendly demeanor and technical expertise. Five stars well deserved.

Approximate cost of services:
$3,600.00
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Company Response

Thank you so much for your feedback. We are so glad to know that Kevin had stellar work-ethic, friendly demeanor and an expert in his field. Thank you also for the feedback regarding the frontdesk. Feel free to give us a call for any future plumbing needs.

Jonathan in Mississauga
Jonathan in Mississauga
0 reviews Ottawa, ON
10/10

Clear blockage and install clean-out under kitchen sink

Paul from Mr. Rooter arrived timely and completed the job efficiently, carefully and well (as far as I can see). He took care to clean-up afterwards to leave the area in the same condition as when he arrived. My sink has never drained so well!

I would definitely recommend Paul and Mr. Rooter to anyone who needs plumbing work done.

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your feedback. We are so glad to know that Paul arrived on time, efficient, careful & well, are took care of tidying the area. Feel free to give us a call for any future plumbing needs.

Mike
Mike
1 review Ottawa, ON
10/10

Clearing Blockage of Sanitary Sewer Line

The technician, Paul, did an excellent job identifying the cause of the blockage and clearing it. He provided a video of the sewer line showing the location of tree roots that contributed to the problem. He was courteous and careful, and explained in detail what the issue was and what the options are to rectify it. We were extremely pleased with the service he provided.

Approximate cost of services:
$825.00
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Company Response

Thank you so much for sharing your feedback! We're happy to hear that Paul was courteous, careful, and detailed. Feel free to give us a call for any future plumbing needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.