Mr. Rooter Plumbing Of Ottawa

The technician (Riley) showed up on time and once he did the initial investigation clearly explained the options and costs up front. The work was performed efficiently, thoroughly and respectfully. Problem solved. Very happy with Mr. Rooter service. Well done.

Great service! Guys were on time; took the necessary steps to evaluate the problem; recommended a solution and had it all done in about an hour and a half. Friendly, personable service that was great. Thanks you!

I had a sewer back up in the basement. Kevin arrived as arranged. After scoping the drain, he discovered the problem and worked diligently to repair it over about 6 hours. An excellent technician, very personable and courteous. I was very pleased with the reslult.

Very professional service Kevin was early on time.
He looked at the problem explained thoroughly to me what are my options with pricing.
He completed the work and resolved the issue in less then an hour.

Very pleant thech and company to deal with

I had a leak in the piping in my kitchen cupboards. I called Mr. Rooter and was given an appointment for the very next morning. The technician showed up (Kevin) and gave me assessment of the situation. He was very professional and was able to fix the problem within an hour. I was extremely satisfied both with the work and the technician. I will absolutely use this company again.

Requested a camera inspection for peace of mind. Timely response and had someone out within a day. The cost estimates were provided up front and a chance to confirm again on site before the work was done. There were no surprises and the results were what we were looking for. Fantastic work by Paul. He was very friendly, polite and thorough. He took time to explain and walk through the layout and expectations for normal operating conditions. He provided the video and picture captures and provided a written summary. Excellent service.

Over the past few years I've used Mr. Rooter and this is the 2nd time in two weeks. I have 2 rentals in my house and there was an issue with the plumbing under the bathroom sink. They arrive on time, repair properly, keep us informed, etc.

We are really satisfied of the work, Kevin the technician was really working with professionalism, he had answered all the questions we had asked him related to the job. The price was right.

An Excellent diagnostic, identification and resolution process followed by plumber William Culleton, in locating access to combined kitchen stack and clearing blockage beneath finished wall. Highly professional work ethic and much appreciated...Thank you

I had an appointment between 8-10 am and Kevin was in my house at 8;45 am ! Very surprised . Ms rooter Kevin had everything, nice personality, punctual and a great plumber,very happy with my service