Mr. Rooter Plumbing Of Ottawa

Drain Services
Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (269 reviews)

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Jacqui from DUNROBIN
Jacqui from DUNROBIN
2 reviews Vanier, ON
5/10

Plumbing repair

Mr. Rooter is great when you have an emergency like a burst pipe, because they usually have someone there very quickly. This is why I give their number to my tenants.
HOWEVER: If you have a job that can wait, do yourself a favour and shop around, because I have found quotes by Mr. Rooter to be more than 4X as much as other companies!
I understand that they have more overhead and administration and therefore would have to be somewhat more expensive, but I have one example where they initially quoted me over $600 for a repair job that was completed by another company for less than $150!!! That's a bit much...

Approximate cost of services:
$600.00
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Rob from Ottawa
Rob from Ottawa
12 reviews Ottawa, ON
8/10

Septic tank plumbing

During the winter our plumbing backed up and Mr Rooter came out on short order. They could not determined the cause from inside and started excavating the septic tank. This was the major expense as they had to chip through frozen ground which took time. We had a frozen pipe and a cluster of small roots at the baffle. I'm new to septic and found the guys were great about explaining the system, the cause and suggesting how to prevent issues in the future.

Approximate cost of services:
$1,500.00
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Carol Ann Steeves from Nepean
Carol Ann Steeves from Nepean
4 reviews Nepean, ON
10/10

Sewer backup

We had a sewer back up just days after we moved into our house. This was so stressful. The gentlemen came and snaked it out almost to the road. Unfortunately some of those heavy Brown paper towels had been flushed down the toilet by the previous owners. This man did an amazing job and even used an industrial javex and cleaned the laundry tubs and floor. He was very professional for a very dirty job.

Approximate cost of services:
$800.00
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Pete from Nepean
Pete from Nepean
1 review Nepean, ON
8/10

Declogging storm sewer drain

We live in Barrhaven, Ottawa.
During an evening of June 2103, our storm sewer drain pipe got clogged, and started to flood near the furnace in the basement. The following morning, we called a number of plumbing companies around, to gather some quotes and book an appointment. All plumbing companies were not available until the afternoon of that day. Mr. Rooter was the first one at our place, and sent a rep. by 9:00 am. Ryan S was very courteous, but the quote was twice as expensive as the other companies. However, we decided to go with Mr. Rooter mainly because Ryan took the time to explain us what was involved (kudos Ryan): he did not exert pressure on us to make a decision, but explained us what we were facing. We negotiated that he would fix a leaky fawcet at no additional charge, which he agreed to.
We were told that unlike other plumbing companies, Mr. Rooter's higher fees incorporate after office hours, and had we contacted them the night the incident occurred, the price would have been the same.
Overall, we are happy with the service. If faced with an emergency, call Mr. Rooter. However, if the issue can wait, may be, you should shop around for more competitive quotes. If you call Mr. Rooter, try to get Ryan S to help you: you will get first class service.

Approximate cost of services:
$500.00
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Marie from Kanata
Marie from Kanata
3 reviews Kanata, ON
10/10

Emergency Plumbing

Fast and effective. We were in desperate need for a quick repair and these guys were the only ones that could accommodate our timeline without taking my kidney!
The pipes were ridiculously damaged and Mr. Rooter barely batted an eyelash. They answered all our questions and got right to work.

Couldn't be happier with the service we received after we thought all hope was lost! I'd definitely recommend them. Their prices can be pretty high but they were fair when we discussed options.

Approximate cost of services:
$500.00
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Frank B in Nepean
Frank B in Nepean
10 reviews Ottawa, ON
9/10

Install sink shut-off valves

I like their approach of no call-out charge, then a fixed price quote on site with no obligation. Curtis came on time, worked conscientiously, explained what he found and was clean and treated my home with respect. 9/10 due to price.

Approximate cost of services:
$1.00
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Jonathan Bourgeois in Ottawa
Jonathan Bourgeois in Ottawa
2 reviews OTTAWA, ON
9/10

De-clogging a toilet and drain

I hired Mr Rooter when our toilet became heavily clogged. They removed the toilet, de-clogged the drain and also inspected the stack and de-clogged the drain to the street. Although their services are pricey I found them to be very professional, reliable and trustworthy.

Approximate cost of services:
$700.00
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sandy in Orleans
sandy in Orleans
6 reviews ORL, ON
6/10

install plumbing for new shower fixtures

We called Mr Rooter to install some pre-purchased shower fixtures when we were renovating our ensuite. The plumber arrived on time and completed the job quickly and cleanly. We felt that, overall, the cost of the work was quite expensive, which has affected our overall satisfaction, but the plumber did a great job and we were satisfied with the work he did. I would recommend this company for the quality of the work, but the cost is possibly higher than you'd pay elsewhere.

Approximate cost of services:
$700.00
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johanna in Ottawa
johanna in Ottawa
2 reviews Ottawa, ON

First Review

10/10

blocked main sewage line

They came in the day of the sewage block and gave us an estimate and an explination of the issue. They than fixed in a quick timely matter and left the work place clean. They were very personable, I felt very comfortable with them they are deffinately a company I would go with again

Approximate cost of services:
$300.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
https://www.mrrooter.ca/ottawa/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
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