SO-CLEAN

This is the second time I have used 416-SO-CLEAN. Everything about my experience with 416-SO-CLEAN the first time around was a pleasure, so my expectations were high this time. Not surprisingly, I was not disappointed. Matthew and his helper showed up on time, explained the cleaning process in detail, were courteous and very professional from start to finish. Obviously there is a great deal of pride taken in a job well done and other companies could take a note in terms of the high level of service that 416-SO-CLEAN offers as a standard part of doing business. I really cannot recommend them highly enough. I probably should also mention that the quality of the carpet and furniture cleaning itself is second to none, we had some ugly pet urine spots in the master bedroom and they are completely gone and the house looks better than ever. Fantastic yet again!!!

Once again, I was so glad I went to Homestars for recommendations on good company for work needed at home. Reviews for 416-so-clean were pretty convincing and their website was great in understanding what to expect and what options to consider. I contacted Adel for several stain cleaning jobs as part of our planned and unplanned spring cleaning (2 yr new cream-colored carpet 'nicely decorated' by our 10 yr old son when he threw up in the middle of the night on the way to the bathroom, light colored sofa and dining room chairs heavily abused by all kinds of food, drinks crayons and other favorite kids 'weapons', an area rug and a mattress ). He sounded very honest (I do put accent on this) and professional and scheduled a visit in just a couple of days, which was a very nice start, given that sometimes, the contractors highly rated on this site, are hard to schedule soon, because of the demand.

The appointment went perfect - Matt called in advance to see if he could even come a bit earlier and he did his work very professionally and explaining in advance what could be done. I liked that he was not pushy to get us to do as much work as possible and was setting expectations properly with what could or could not be done with some of the set stains. We still decided to go for all of the work we were hoping would at least fix some of the damage and be worth his time and our money and were glad we did so, because our expectations were practically exceeded. They even came again when we asked for retrying couple of thoughest and oldest spots we knew could not come out and he really did his best again, even though we had no expectations for those and we are more than happy with what all the items cleaned look like now.

Another thing I liked was that at no time, they tried to suggest that they would appreciate good reviews here, which has happened to me in the past, even though I have not been impressed with the service at that time - Adel's team just did their work the best they could and they did fantastic job and probably thought that if we are really happy, we would probably let others know this or that way. Well, besides our friends, I really wanted to let everyone here know that overall experience with 416-So-Clean was simply fantastic and that I gladly recommend them for any carpet/upholstery cleaning work!

Matthew was professional, courteous, on time and did a great job of cleaning light coloured carpets that we had been trying to get clean for years using various products with no success. From now on we will turn to 416-So-Clean to get those stubborn stains out of our carpets. \highly recommended!

Although I can appreciate customer reviews and base my decision on them, I must admit that I have never written one...until today. After a torrential downpour yesterday, I realized that I had forgotten one of our bedroom windows open. Needless to say, my custom ordered silk roman shade was soaked, and a nice vertical water line settled nicely in the fabric as it dried. I had a feeling it was ruined, but just had to try and salvage it. I called Adel based on customer reviews and he came within hours. He confirmed that it would be difficult, but gave it a shot. He worked the stain for over 3 hours, trying different methods when the first and second didn't give him the result he wanted. Being a perfectionist myself, I can appreciate that characteristic in someone I hire to do a job for me. Adel, thank you so much, I was left speechless at the results! There was no trace of a water mark on it....brand new! Oh and thank you for consulting with me about the care and maintenance of my other drapes, and not just trying to make a sale! I will not hesitate to call in the future. Thank you again!

Excellent service, excellent results. Very professional. Would highly recommend to anyone considering carpet or upholstery cleaning. They moved the furniture and took the time to explain what was being done. What could be put back was.

I don't usually write reviews but I don't usually get service this good. I really appreciate being called the day before and the day of to confirm the time of arrival. The service was impeccable. I could not be happier and had no idea my couches could get so clean!! I would highly recommend these guys - 12 out of 10. I wish all service companies took half as much pride in their service that Rafael and Adel do!!

I called Adel on Friday morning asking him if he could come to my house that day to attend to a stain that had happened the night before. Adel came to my home at 6pm after his full day of appointments and did a fabulous job. His work was efficient and professional. The exemplary ratings he has received on Home Stars are well deserved.

Adel and Matthew did a great job setting up the cleaning appointment, performing the cleaning on my basement carpeting and on an area rug which was taken away for cleaning. Adel was very accommodating about the date/time for the return of the area rug (he went out of his way to accommodate my schedule). The cleaning was done well and the carpets look great. Matthew also gave me some tips for future carpet care. All in all, a positive experience. Due to the great service and good pricing, I will be using 416 SO CLEAN again in the future. I recommend them!

416-so-clean provided courteous, professional and knowledgeable service for my sofa and rug cleaning needs. Both Matt and Adel were very helpful in determining what type of care was necessary for the fabric of my upholstery and to ensure that both items were cleaned thoroughly. Service was friendly, prompt and efficient and I would recommend 416-so-clean to my friends and family!

They came highly recommended from another contractor. 416 So Clean has their pricing options directly on their website, which was fantastic as I knew well beforehand what my cost was going to be. They even have 3 pricing options as well.

Matthew came by and so did Adel as well. The job Matthew did was fantastic for the 4 rooms, and I will be asking them to come by and clean the remaining rooms in our place. One of the rooms we did was a bedroom, and the floor in in that room looks incredibly clean compared to the other bedrooms that we left alone. It's a world of difference. Another room had small paint chips on the floor (from ceiling paint earlier) and a few stains too. These were corrected to the best he could and the room now looks like there wasn't any stains there before at a few glances. I wasn't expecting much initially and I was surprised by how much he did actually correct it.

Matthew used a big machine directly from his van with a very large and long hose. He didn't make a mess anywhere in the house and laid his other tools and equipment that was in the house on his own mats. He was also very polite to answer about the half-dozen questions I had.

I received a follow up call from them a day after, which was appreciated.