SO-CLEAN

Once again, I was so glad I went to Homestars for recommendations on good company for work needed at home. Reviews for 416-so-clean were pretty convincing and their website was great in understanding what to expect and what options to consider. I contacted Adel for several stain cleaning jobs as part of our planned and unplanned spring cleaning (2 yr new cream-colored carpet 'nicely decorated' by our 10 yr old son when he threw up in the middle of the night on the way to the bathroom, light colored sofa and dining room chairs heavily abused by all kinds of food, drinks crayons and other favorite kids 'weapons', an area rug and a mattress ). He sounded very honest (I do put accent on this) and professional and scheduled a visit in just a couple of days, which was a very nice start, given that sometimes, the contractors highly rated on this site, are hard to schedule soon, because of the demand.

The appointment went perfect - Matt called in advance to see if he could even come a bit earlier and he did his work very professionally and explaining in advance what could be done. I liked that he was not pushy to get us to do as much work as possible and was setting expectations properly with what could or could not be done with some of the set stains. We still decided to go for all of the work we were hoping would at least fix some of the damage and be worth his time and our money and were glad we did so, because our expectations were practically exceeded. They even came again when we asked for retrying couple of thoughest and oldest spots we knew could not come out and he really did his best again, even though we had no expectations for those and we are more than happy with what all the items cleaned look like now.

Another thing I liked was that at no time, they tried to suggest that they would appreciate good reviews here, which has happened to me in the past, even though I have not been impressed with the service at that time - Adel's team just did their work the best they could and they did fantastic job and probably thought that if we are really happy, we would probably let others know this or that way. Well, besides our friends, I really wanted to let everyone here know that overall experience with 416-So-Clean was simply fantastic and that I gladly recommend them for any carpet/upholstery cleaning work!