Had water leakage in my basement, so I asked a friend (who is in concrete) to take a look. He was certain the pooling water was coming in through the deteriorating masonry at the bottom of the wondowframe. I called 10 companies and those who would come out to look wanted to trench the whole side of the house and do some massive jobs. They would not entertain the idea that the problem was simply a removal and replacement of the mortar.
Red Robin did the job quickly and professionally. John was quick to respond and was a pleasure to deal with.
I purposely waited a while to write this review... no leakage and I'm not broke like I would've been if I listened to the others