Red Robin Masonry

Masonry & Bricklaying
Toronto ON M8V 2L7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (542 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Older veranda needed help

This is the second time now we have used Red Robin and once again have been very pleased with their work. John Ambrose came out right away to go over the job with us and gave intelligent input into the repairs as well. The concrete veranda is over a cold cellar and over the years the pointing and the brick surfaces had crumbled in spots, particularly where a railing had been installed on the stairs. Anyways, John came out on schedule and was very pleasant and responsive to my questions and concerns which makes such a difference. He worked right through till the job was done and the veranda looks super. The pointing color is excellent which makes such a difference as then you are not noticing where repairs have been made. I called Red Robin up after the job was finished with a concern and was satisfactorily responded to right away. They stand by their work and would definitely use them and recommend them. Their people know their stuff!

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good morning, thank you for your review - we appreciate the positive feedback. Any further concerns or questions you have, do not hesitate to contact us. Will definitely pass along the praise to John! Take care and all the best, Anna

Amy Agur
Amy Agur
11 reviews Toronto, ON
10/10

Re-Parging Front Steps

The front facing was falling off of our concrete front steps. I called Red Robin Masonry for a quote and a representitive had provided a written quote within 3 business days. The repair was completed in 2 days (there was more damange than suspected to the concrete) and the end result is beautiful. As always, I will be calling Red Robin Masonry with my next project.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Amy, thank you for taking the time in writing us a review. It was a pleasure working for you and tending to your home's needs. Hopefully your home doesn't require further work, but in case it does, we look forward in hearing from you again. All the best, Anna

Frank in Toronto
Frank in Toronto
6 reviews Toronto, ON
10/10

Brick Replacement and Tuck-pointing

Grateful to Homestars! After acquiring several quotes, I decided to go with Red Robin Masonry. From dealing with John for the initial quote to Anna for straightforward correspondence, the entire process was seamless. Clarence and his co-worker did a great job and would highly recommend them!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Good morning Frank. So happy to hear you acquired other quotes and decided to choose Red Robin Masonry! Thank you so much for the kind review and I will pass along the praise to John, Clarence and his co-worker. Have an incredible summer! - Anna

Private User
Private User
Private User reviews Hamilton, ON
10/10

Tuck pointing and parging

The job I had done was very well done. I was very satisfied.
The guys were clean neat and orderly and pleasant to deal with.
I would hire this company and recommend this company again.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good morning, thank you for your kind review. We appreciate the positive feedback and future recommendations! Best, Anna

santoned from Toronto
santoned from Toronto
6 reviews Toronto, ON
10/10

Retaining Wall Repair

From the start these guys were great. From a detailed quote that gave me options to choose the level of repair I wanted. They worked around a very time sensitive schedule. When they showed up they kept the yard clean and worked to use as much material that I already had. This alone saved me a bundle!

I dealt with Dave and he was personable, up-front and delivered on his commitments. I would not hesitate to recommend Red Robin Masonry to anyone.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good morning - thank you for your kind review. We always strive to ensure the customer has a great experience with us which includes tending to their needs. I will pass along the praise to Dave. Have a wonderful summer. -Kind regards, Anna

Private User
Private User
Private User reviews Pickering, ON
10/10

Chimney redone, Re-bricking wall, tuckpointing and parging

Great company to work with. Did a great job in a good timeframe and were professionals. Good crew (personality) who took time to walk me through the process and the steps they'd take. Explained everything before they did it and made sure I was happy with job before packing up.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Good afternoon, thank you for your kind review. One of our favourite jobs is to walk around with the customers before hand, and answering any and all questions regarding each necessary step. Very happy to hear you are pleased with Red Robin Masonry. Have a great summer! - Anna

BlueJays75 in Toronto
BlueJays75 in Toronto
1 review Toronto, ON
10/10

Masonry repairs and tuck pointing

I found Red Robin Masonry on Homestars and I was glad I did. Speaking to Anna to get information and schedule an appt was effortless. John came to give me a quote and he was so professional and nice! The work was completed perfectly! Thanks Red Robin Masonry!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi there, thank you so much for taking the time in writing us a review. I'm really happy to hear you are pleased with our services and if you ever need me to book you in for another appointment with John, you let me know and I'll book you in urgently! Have a wonderful summer! -Most kind regards, Anna

luminawindows.com
luminawindows.com
1 review Toronto, ON
10/10

Spot Tuck Pointing

It was a great pleasure to deal with this company. All the individuals I dealt with from the get go were very friendly and professional. The job was done above my expectations(quality wise), also the price was just right. Special thanks to Jessy and his helpers and sales manager, John Ambrose for being so helpful. John personally came to the site to check if the job was done properly. I felt no pressure dealing with this company, and I am totally satisfied.
Thank you very much, guys. Alex from 11 Love Crescent, Toronto

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hi Alex - thank you so much for your kind review, we really appreciate it! I will personally send along the praise to John, Jesse and the rest of the workers that were on site. Hope you are pleased with the final product. Talk soon, Anna.

suzi.kim.edwards
suzi.kim.edwards
4 reviews Toronto, ON
10/10

Parking pad

As always this company is stellar. This is my second job with Red Robin and their quote is always what they say it will be. They are timely, reliable, responsible, communicate information and always do what they say they will do. Contracting companies could learn from them.

Approximate cost of services:
$2,825.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Suzi, thank you for your kind words. We strive to make a difference in the contracting world and are very happy to hear you appreciate our hard work! Thank you for choosing us and hope you have a wonderful summer. Kind regards, Anna

susan edgar in Waterloo
susan edgar in Waterloo
3 reviews Waterloo, ON
10/10

Fireplace and foundation work

Red Robin has done two jobs for me. They were efficient, knowledgeable and very tidy. I was pleased with both jobs. Our fireplace turned out beautiful. Thank you to the team at Red Robin! This is a fantastic company!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good morning Susan, Thank you for taking the time in writing a review for us. We absolutely love our returning customers and it was a pleasure working for you both times. If you need anything else, you know how to contact us. All the best, Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, and Concrete Contractors
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
https://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.