We needed to have the roof replaced and are glad we decided on TitansRoofworks to do the work.
We had previously unsatisfactory experiences with 2 other roofing companies that had done repairs and saw one other company putting up shingles in the area near our house and we were not impressed with what we saw happening.
After reviewing the Homestars reviews for Titans and doing some independent research into brands of shingles and approximate pricing for what we were looking to have done we gave Titans a call to arrange for an estimate.
Responses to any questions both before and after the estimate was obtained were quick and Shawn and the office staff were always ready and willing to answer any questions we had and there were a number of questions.
Once we had decided to have Titans do the work we met with Shawn and quickly felt that he knew what he was doing and cared about the work and his customers.
What also impressed me was the importance he placed on the safety of the crews he hires. We have a very high and steep roof which presented it's own challenges especially during the hot days the work was scheduled to be done.
The recommended skylight replacement and upgraded venting as well as using the specific brand of shingles recommended all made sense to us after discussing the matter with Shawn so we also had those items done and are glad we did.
The price was fair and worth it for the better quality materials and feeling of trust in the company that did the work, as well as the quality of the work that was done. The roof looks professionally installed including very neat and clean lines.
In short we are pleased with the customer service experience with Titansroofworks, please with the roofing work done by TitansRoofworks and would highly recommend them to anyone else needing to have roofing work done.