Swat Wildlife and Insulation

We have a fire shutter on a window which is essentially three floors off the ground. We have seen birds flying in and out of a very small gap between the fire shutter and stucco. Visibility of the gap and area is very limited (and very high off the ground) but somehow Randy managed to clean out a bunch of gunk that was jamming up the shutters and patiently explain to me what was going on and give me options of what to do. As there were still baby birds in the nest, we decided that we would just seal of one side of the entrance and let the baby birds mature and fly off on their own, and Randy would come back in a month to seal off the other access point. Randy’s patience with all my questions was much appreciated. His calm and competent demeanor really calmed my nerves- thanks again Randy!