I called reliable, Dave the owner came and met me the next evening, we walked through the project, I explained that I wanted to do some of the work (electrical) myself to save some cost and he was fine with that.
He brought a demo A/C unit and discussed the product and it's advantages, shook my hand and left, not a high-pressure sell, very nice straight-forward guy.
I called back and confirmed the work, Jamie and Rob A arrived the next week, did good, clean work, and I asked for a few minor changes, they were happy to accommodate me even though it took a little longer. Their work was fast and efficient but not rushed. Great guys.
I would totally recommend this company to my friends and family.