Waterworks Plumbing & Drains

Our hot water tank needed a new mixing valve as well as repair to a leaky valve. Ali arrived on time, explained the work to be done and took great care to update and replace the valves. He was very friendly and knowledgeable, and he took the time to explain how everything worked. While doing the work, he had to power off the furnace. He made sure everything was back in its place before he left. Overnight, the furnace was not blowing heat. We don't know if this was related to the repair or not, but I called Waterworks before placing a service call for the furnace. Ali came back first thing the next morning to check that everything was reconnected properly. He had everything up and running within a few minutes. He is dedicated and clearly takes pride in his work. Liz and Natasha were also very helpful and efficient in returning calls, arranging the visits and making follow-up calls. It's nice to see people passionate about what they do and company that values customer service. I highly recommend Waterworks and would definitely use them again.