Waterworks Plumbing & Drains

Plumbing
Toronto ON M8Z 1R8
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HomeStars  >  Appliance Repair in Toronto  >  Waterworks Plumbing & Drains  >  Dishwasher installation
Marlee and Glencairn
Marlee and Glencairn
2 reviews YORK, ON
3/10

Dishwasher installation

WaterWorks were pleasant to deal with but not cost efficient as for them to install a dishwasher they requested me to hire another specialist to removed a cabinet (that was sitting on 4 screws and could just slide out as I found after paying another $280 for the cabinet removal). Instead of installing three-way connector to allow for an extra hook up, Waterworks installed two-way because they didn't have a three way in the truck and now I need to spend more again to get another connector to hook a water filter. Moreover, it's been a month since the dishwasher was hooked up by the Waterworks and my kitchen piping is now leaking. I intend to fix the problem but will not call Waterworks.

Approximate cost of services:
$380.00
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Company Response

Hi Irina at Marlee - We are concerned that you have been given some misinformation. It would be incorrect to use the same connector for your dishwasher and a water filter. The dishwasher accesses hot water and the water filter cold. If you connect the water filter to the hot water, it would immediately destroy your filter. I have left you Michael's personal cell #. Please contact us as we would most definitely want to correct any mistake we may have made.We most certainly stand behind our work. Thank you from Michael and the Team @ Water Works Plumbing and Drains Inc.