Reviews

7/10

The actual work to repair a broken cartridge on my shower faucet was excellent. The expert who completed the repair, Ethan, did very good work and finished the job efficiently and with professionalism. I would happily recommend Ethan and the work he did. However, the resulting repair on the tap and faucet meant that eight shower tiles were removed, so the next step was repairing those tiles. Waterworks gave me an estimate for more than $6,500 to repair eight tiles. I went with another company that did an exceptional job for less than $1000. And that's the problem with Waterworks. It's totally disrespectful to the customer to attempt to rip them off with an outrageous cost to repair eight tiles. The whole thing left a bad taste in my mouth. So, I can't recommend this company because I find their business ethics are questionable. Waterworks has since responded to my review with additional information, so I've updated my rating and my review. I'd advise anyone hiring any contractor for any service to check carefully to see that the estimate matches the actual work required. It avoids misunderstandings like this!

Approximate cost of services:
$3,500.00
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Company Response

Hi Aaron , thank you so much for your business. Our tech actually priced the wrong item . He priced out a shower base replacement, which is not what you needed. That’s totally our mistake and we would have corrected that in the office. Thank you for bringing that to our attention. We have now let our technician know .
We hope to be of service to you in the future if you so need. Once again Thank from all of us at Michael Yuffa and team Water Works Plumbing

10/10

This service was easy to book, the expert (Danny) arrived on time and completed the tile work exactly as required. The total cost was higher than the estimate ($650) because extra materials were required, but this was generally expected and still reasonable. Payment was easy (through e-transfer) and paperwork was minimal. Great experience.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your review! It was a pleasure working with you and we appreciate your business. We are very lucky to have Danny and everyone we have on our team. Danny and our team work hard and take pride in their work. The Me and My Van team.

9/10

This company did a spectacular job getting rid of my outdated 1970's popcorn ceilings and replacing them with beautiful, new plaster. The job became more complicated when it turned out a previous owner had used oil-based paint on the old stucco, but Louie's crew worked hard to complete the task and the workmanship is flawless. The end result is a much brighter, open space -- totally worth it. The crew also repainted the walls, and it seems that work was rushed. I've had to touch up a few areas and one wall only had a single coat of paint. Maybe the extra complications with the ceilings caused them to run short on time. But overall, I'm very happy with the new look of my home.

Approximate cost of services:
$8,000.00
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Company Response

thank you aron...
indeed there was so much extra work added that wasnt anticipated for ...and that you weren't charged for...lol
due to the oil underneath... overall I'm glad you are happy , as that's the most important thing...

take care of yourself