We had a backup of smelly water from the drain pipe in the basement. Its an older home but we've only been here for about 5 years and never experienced it before. It had just rained, we had just finished a bathroom reno, and there was construction happening on our street so we really didnt know what the cause was. It wasnt a lot of water so it wasnt urgent but we called 5-Stinky and they were there the next day, at the time we requested. The plumber, Jeff, was incredibly helpful, friendly and explained a lot to us. Being one of the last appointments of the day, he still took the time to explain things and let us watch the camera scope too. The drain is now clear (darn tree roots!) and the service cost didnt break the bank. We highly recommend.