Eric was a pleasure to deal with. He helped us with our urgent air conditioner issue and booked a spot for us ASAP. A different HVAC company quoted us incredibly high prices and tried to use scare tactics and sales pitches to try to get us to buy multiple high-tech items at a 5-figure cost. We called Eric right after and he set things straight, telling us the truth about what we actually needed, and offering us a fair and affordable price for the air conditioner unit. Especially considering that the labour was included in the price, it was great to not have any hidden surprises or fees at the end of the job. Eric and his team did a fantastic job in installing the unit, working around the handicaps in our aging house. Very personable and nice to deal with - trustworthy. Warranty on parts and labour provided at no additional cost. Would highly recommend and will come back to him again in the future when it is time to replace our furnace and water heater.