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Knight Plumbing, Heating And Air Conditioning Ltd
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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1317 reviews)

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1 review Calgary, AB
3/10

Drain cleaning

First off the tech Derek who came to do the work was great to work with, and was easy to talk to and did get the problem resolved. However, I would not recommend this company for a few reasons. Firstly, they are extremely overpriced!! I pad $1,065 to have 2 drains cleaned from the accessible cleanout. I have renovated and flipped homes for close to a decade and so have had a fair number of plumbing work done over the years and not only do i understand the scope of work involved, but also am familiar with average pricing. They're pricing is about 75%+ higher than other companies. Secondly, the scope of work was only understood or mitigated because I insisted on what needed to be done. If i did not know anything about plumbing and was an average home owner I believe this bill could have been double or even more! I was told the cleanout could not be opened because it's an old building and they would need to b cut open the wall, cut the pipes and replace it, plus they don't know which pipes are connected so they world be doing that to all 3 pipes. So instead of allowing this to happen which I was told would cost $1500, I opened the cleanout myself ( very easily) and asked the tech to first snake from this line before cutting any walls or pipes. He did, and was able to clean it out quickly ( 1 hour of labour) so I was surprised when I still received a bill for over 1k, when no major work was required and only snaking 2 drains, (one hour was the work. When i called the company to discuss my concern, a supervisor gave me the rehearsed statement of this is our pricing based on our guide book and made no effort to satisfy my concern or be willing to work with me to charge a reasonable amount, even knowing my company will need future plumbing work. I called another company that I have used before ( so wasn't available for this job) and he reassured me that this would have cost me around $250. For these reasons I will not use this company in the future or recommend them to anyone.

Approximate cost of services:
$1,065.00
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Company Response

Good day,
We have reviewed the service call, as our vehicles have GPS we seen the service technician was on site for 2 hours, and did 2 drain cleanings. Our pricing is very competitive with other companies here in Calgary. When it comes to pricing, we are not the least expensive option in Calgary and there is a good reason for this. Below are some points to consider when selecting a company to do work for you.
• We are family owned and operated and have been in business for over 50 years. We aren’t going to disappear in a couple weeks or at the end of the job.
• We stand behind our 2-year workmanship warranty and really beyond depending on the circumstances
• We drug test all of technicians because your safety is top priority.
• Our technicians will arrive in a uniform and a marked vehicle.
• Technicians participate in regular training meetings to upgrade their skills and stay current on new products, trends, and city code regulations.
• We are fully licensed and insured so you are protected if mistakes happen.
• We have true 24-7-365 emergency service with a real person answering the phones if there are any problems you will be taken care of.

Tony Franco in Calgary
Tony Franco in Calgary
2 reviews Calgary, AB
10/10

Polly B removal

Chris and Dave from knight plumbing removed all my Polly B piping in the house and replaced it all with high quality piping.
The were not very courteous and friendly. The communicated very well and made sure I was well informed of what they were doing and why.
They cleaned up well after themselves.
They made sure I had running water every night as the job took 4 days to complete. I highly recommend knight plumbing and Chris and Dave.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for sharing and taking the time to post your experience here on HomeStars. We appreciate you putting your trust in Knight for your recent plumbing needs. I will be sure to share your review and comments with Jason and the other Technicians that were in your home. Please do not hesitate to call us anytime we can be of assistance to you. Thanks again and hope you have a wonderful day. Best Regards.

Scott G.
Scott G.
1 review Calgary, AB
10/10

Hot Water Tank + Furnace inspection - Awesome service, even better customer care!

I am truly thankful for a company to exist that cares about its clients. Knight Plumbing and Heating is one such company and I believe their services are invaluable. I pay a monthly fee to receive the benefit of a free yearly inspection of my home's plumbing and heating needs. It amounts to around $300 a year, but for a reduction in service costs it provides peace of mind.

Today, I had my annual furnace and hot water tank inspection - done by Geoff. He was professional, thorough and provided a wealth of knowledge when going over his inspection report. I am grateful that I had the chance to learn from his expertise and will be pursuing a replacement of my furnace due to his recommendation.

Thank you Geoff and Knight Plumbing & Heating for taking care of me and my home!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards.

Philip in Medicine Hat
Philip in Medicine Hat
4 reviews Medicine Hat, AB
10/10

Main furnace malfunction. Analyze and repair.

The technician Tony was excellent. He analyzed the problem and promptly repaired. Very personable, knowledgeable and efficient.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to post your recent Service visit and repair. I will be sure to pass your comments on to Tony and also share with our entire Service Team. We appreciate you trusting and choosing Knight for your home needs. Please call us anytime we can be of assistance to you and your home. Thanks again and hope you have a marvelous day. Best Regards.

Nancy
Nancy
0 reviews Calgary, AB
10/10

Tankless Water Heater Replacement and Soft Water Install

Thank you George for your focused attention and work in replacing an older Navien Tankless Water Heater and installing a water softening system at my house.

All steps required for projected work were reviewed prior to the installation date. George was enthusiastic and cheerful in all our interactions. All questions I had were answered honestly and explanations were thorough.

I would recommend Knight Plumbing to family and friends. Thank you.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much for taking the time to share your recent service visit with one of our "Knights" George. I will be sure to pass your comments on to him and also share them with our entire Service Team. We appreciate you choosing Knight and hope we will be your first call in the future if you ever need assistance. Thanks again and hope you have a marvelous day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing

Our toilet tank fill valve was old and corroded, so tank was not filling properly. Mike fixed the problem efficiently and toilet now working as it should. Very satisfied and would highly recommend.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

Stevo
Stevo
4 reviews Calgary, AB
10/10

Duct & Furnace Cleaning

Had knight come out and clean the duct & furnace for two old homes. They did a great job and even helped patch some holes in the hvac system. Great service!

Approximate cost of services:
$400.00
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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards.

Stephanie in Calgary
Stephanie in Calgary
1 review Calgary, AB
10/10

Replace Hot Water Tank among other things!

Bought a home that was a foreclosure - discovered it had some plumbing issues. It also sat vacant for 4 years. Dave has been a huge help getting everything in the home fixed (including finding a birds nest in one of the exterior pipes) he fixed faucets, pipes, and installed a new hot water tank. Thank you Dave!! You are such a gem!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for taking the time to share your recent service visit with one of our "Knights" Dave. I will be sure to pass your comments on to him and also share them with our entire Service Team. We appreciate you choosing Knight and hope we will be your first call in the future if you ever need assistance. Thanks again and hope you have a marvelous day. Best Regards.

SRaithatha
SRaithatha
0 reviews Calgary, AB
10/10

Emergency call out one day before Christmas Eve!

We lost Hot water one day before Christmas Eve... we desperately called many contractors and Knight Plumbing responded immediately! Skilled technician Dan came out and knew what the problem was - cold weather issue! Thank you Dan and Knight Plumbing for saving our Christmas!

Approximate cost of services:
$300.00
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Company Response

Thank you, for sharing your new install here on HomeStars. We appreciate your feedback and I have passed your comments on to all those involved with your new install. Please call us anytime we can be of assistance in the future. Thanks again and hope you have many winters of warmth in your home. Best Regards.

Jonathan in Dodsland
Jonathan in Dodsland
1 review Okotoks, AB
10/10

In floor heating.

My previous contractor did all the install but never hooked up the system to the in floor heating. Tried to get them back but they were ghosting me. Knight to the rescue! They got me sorted and got my system running. Thanks!

Approximate cost of services:
$1,900.00
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Company Response

Thank you very much for taking the time to share your recent experience with Knight. We strive on every call to exceed our client's expectations. I will be making sure that your comments are shared with our entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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