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Knight Plumbing, Heating And Air Conditioning Ltd
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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1318 reviews)

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amb40 in Calgary
amb40 in Calgary
2 reviews Calgary, AB
0/10

Bait and Switch

Bait and switch! I decided to wait extra days without any hot water because Knight had offered a 10 year tank/part/labour warranty on a 50gal Bradford White tank. I had even confirmed multiple times with Alex on the phone in more than one phone call (because they messed up on time and had to bump me another 1.5 days) that this was indeed accurate and that would be reflected on my paper invoice as most other places were stating only 6yr warranty on Bradford White tanks. I assured it was correct and would be on the invoice, received the invoice via email and no warranty info was noted so followed up over email to ask them to add that warranty info on. In the meantime the technician shows up and tells me its 6 yr warranty on the tank. Check my email and somebody else has responded that it's 10 years parts and labour but only 6 on the tank. NOT what I was told at all and why would you have 4 more years parts and labour warranty than the tank itself. This extra warranty was also not without extra cost, their price was about $500 more for the same tank than from another quote I had that could have installed same day. Pete the plumber offers 12 year warranty on the an AO Smith tank for $300 less. The tech Dan I believe that came out was very understanding and called his office. They said their sales staff misquoted. In that case the right management decision would be to honor the misquote and educate your staff going forward. I'm not paying extra for the same tank to a company that does not stand behind what they have told the customer. I'm now back at square one on a friday afternoon going back to the other companies hoping for hot water again. Shame on you Knight plumbing for this horrible first and last experience with your company.

Approximate cost of services:
$2,100.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Calgary, AB
10/10

HVAC Service Tune-Up

Kumail was great - he was communicative, thorough, helpful and knowledgeable. He went above and beyond to provide great service. I would definitely book a service appointment with Kumail again.

Approximate cost of services:
$200.00
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Adam
Adam
1 review Calgary, AB
10/10

Broken water heater

Company was able to quickly fit us in for a broken water heater. Our tech, Dan, was great arrived on time, clearly explained what happened, repaired the issue and left the area cleaner than he found it. Thanks Dan!

Approximate cost of services:
$875.00
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Lori
Lori
1 review Calgary, AB
10/10

Garage electrical work

We had some detailed requests to bring our garage up to code and install some new electrical outlets in our garage. After a call out and quote Aaron came right on time and completed all the work quickly, efficiently and within budget. More than happy with the work and his friendly disposition. Absolutely would ask for Aaron again if we need more work.

Approximate cost of services:
$1,600.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Upgraded/fixed bath fans and attic ventilation issues

Karl and David were great to deal with, did a professional job taking time to explained what they found, what they fixed and why. They left me feeling confident with the work that was done and at ease that it was done right! Thank you both Karl and David for your amazing service today. Catherine

Approximate cost of services:
$2,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Calgary, AB
4/10

Clear Drain Clog or Blockage

We do appreciate technicians were sent to our place to get the problem solved. But the price is extremely expensive. We were charged over $500 for a straightforward job of clearing sink drain clog or blockage, which took about 20 minutes to complete. We were told this kind of relatively simple task would cost so much only after people came. And we do not receive the receipt via email as promised.

Approximate cost of services:
$530.00
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Company Response

Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name?

Feel free to contact our Operations Manager at (587) 317-5797. We're here to help and look forward to resolving this matter promptly.

Thank you for your understanding.

Jordan
Jordan
3 reviews Calgary, AB
10/10

Air Conditioner Installation

Had an Air Conditioner installed by Trent and his assistant. They were great and discussed all of my location options, especially with a finished basement. Sadly they had to cut a couple access holes in the finished ceiling, however they did a great job of cleaning it up and looks good. So happy with the work that they both did.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

C Robbins from Calgary
C Robbins from Calgary
3 reviews Calgary, AB
10/10

Leaking pipe

We had a leak in our basement ceiling. I called Knight Plumbing and they were able to send Mike out within a few hours. He found the source of the leak within 30 min (the cold water supply line for the bathroom 2 floors up) and fixed it promply. Mike was very professional, explained the problem in detail as well as the breakdown in cost. Mike also gave me quotes for some future plumbing work I inquired about. I be using Knight Plumbing for all my future issues.

Approximate cost of services:
$350.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

C. Ripley in Calgary
C. Ripley in Calgary
8 reviews Calgary, AB
10/10

Issue with a/c

Noticed an issue with my a/c technician came out to check and found there was a leak and after testing realized the compressor was gone. Since warranty was expired and the cost of repairs decided to replace with a new unit.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Peter C
Peter C
1 review Calgary, AB
10/10

200A upgrade

The team upgraded my main power and meter base today, on time, great workmanship, professional service!

Approximate cost of services:
$2,400.00
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Company Response

Thank you for taking the time to leave a review, it was our pleasure to help you, and we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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