Knight Plumbing, Heating And Air Conditioning Ltd

We had a phantom leak that required immediate attention. Knight plumbing were able to come within 24 hours. Mike did a great job finding the leak and repairing it with minimum fuss.

Great work

Karl found concerns with both A/C and Humidifier. Explained I had to look after now husband can't. He explained everything and I took notes so I can check the areas that needed action and ensure I do what is needed every year, or less. Karl was beyond kind and patient with his assistance with the issues. I will be able to check and ensure all is fine with my A/C and humidifier. Karl is an exemplary employee and I would without question refer Knights to friends.

Rob, from Knight heating was on time and knowledgeable. He diagnosed the problem quickly and communicated what needed to be fixed. The blower motor was replaced and we got heat. Great service and professional.

We needed a furnace repair on a Saturday morning. They came within a couple of hours. Josh was knowledgable with our type of furnace and was able to fix the problem. We had a question after he left, and we were able to reach out and speak to him directly..

Derek and Trevor on tankless water heater, and bought service contract from Derek. George and Tudor re wired and serviced furnace. Excellent work done by both crews, on the same day, very efficient and professional. We invite these services from your company for those very reasons. Thank you.

Tony provided excellent maintenance service on all the units. furnace, HEPA and humidifier. Very professional, efficient, timely and personable.

Igor debugged the problem and ordered a new controller / thermostat for our furnace. He also showed me how to bypass the controller while waiting for delivery of the replacement part.

He installed the new controller and tested it. He also hooked in our humidifier so we can control that from our central thermostat as well.

So many thanks for the excellent work Igor.

Punctual, efficient, thorough removal and installation of a new bathroom sink faucet by Chris B. & Catherine. Would use Knight's Plumbing again.

My job was farmed out to a third party plumber which is fine, however they didn't respect the 2 hour service window I was promised by Knight Plumbing, they didn't show up and they didn't call. When I called Knight Plumbing I was told it was a crazy day but I was next on the list, but they couldn't tell me at what time.?
When the plumber finally called I was told it was in my best interest to go and by the faucet myself, single handle faucets are 1 size fits all, call back for an appointment to have it installed. Makes sense except why would you make your customer sit at home and wait for a plumber to call ? Why couldn't your booking agent provide this direction? If you're going to farm out your jobs to a third party make sure they respect your customers assigned timeline. I bought the faucet but based on poor customer service I am looking at having it installed by a reputable competitor.

We had some moisture from the flue collar in our furnace that was causing the cabinet to rust. Tony was friendly, professional and prompt - he is a great communicator with excellent people skills. Tony discussed a few options and never tried to up-sell or instil worry. Knight will be my go-to moving forward - their knowledge, honesty and integrity are appreciated.