Clear View Plumbing And Heating

Heating & Air Conditioning
Calgary AB T2B 2X3
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HomeStars
Heating & Air Conditioning
Clear View Plumbing And Heating
Star Score
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69%

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Reviews by rating (past 12 months)

Reviews for Clear View Plumbing And Heating

Average customer rating:
6.7 10 (459 reviews)

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Joan in Calgary
Joan in Calgary
1 review Calgary, AB
10/10

Clear view Plumbing

Gerry did a great job servicing my air conditioner and checking that all my plumbing was working well! He gave me a great product to deal with hair clogs that is good on pipes and the environment.

Approximate cost of services:
$200.00
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Company Response

Hi Joan! Thank you for taking the time to post about your experience. Every team member at Clearview strives to make a difficult situation, like a A/C repair, as easy as possible. We are so glad to hear you are happy with Gerry’s work. We appreciate your kind words and we look forward to working with you in the future. - The Clearview Team

Jordan in
Jordan in
2 reviews Calgary, AB
10/10

Drain cleaning

Heinz did a great job on our drain, he was super friendly and took time to explain the process before he started and gave a thorough explanation after he was done. very professional, I’d use ClearView again and would recommend without hesitation.

Approximate cost of services:
$280.00
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Company Response

Hi Jordan, Thank you so much for your rave review! We're glad to hear you thought so highly of Heinz, and that he was able to address any and all questions you had, as well as reassure you that you made the right choice when picking Clearview. We are very grateful you gave us the opportunity to help and hope to work with you again in the future! - The Clearview Team

Ping in Calgary
Ping in Calgary
1 review Calgary, AB
10/10

Good service

Good job! The technician Jerry is nice guy and hard work, he was on time and very kindly, very professional. We appreciate what he has done for us today. We will recommend him to our friend.

Regards,

Ping

Approximate cost of services:
$1,298.00
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Company Response

Thank you so much for sharing your feedback with us, Ping! We know our client’s time is valuable and we always strive to be on time and work efficiently so you can get back to your day as quickly as possible. We are here for you anytime you need us! -The Clearview Team.

gerryclearvirw in Calgary
gerryclearvirw in Calgary
1 review Calgary, AB
10/10

Gerry of Clearview worked on service for my Air conditioning, plumbing, furnace, humidifier service

Gerry performed work on my Air conditioner, plumbing, humidifier and furnace. He gave me options for work that needed attention and options of cost for additional work on plumbing and humidifier.
Gerry’s visit at my home was 10/10! :-)

Dale Gatt
Aug.14, 2018

Approximate cost of services:
$934.00
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Company Response

Hello Dale, Thank you so much for the killer review! We're glad to hear you thought so highly of Gerry. We agree - our technicians are highly trained and love helping people. We are grateful you gave us the opportunity to help and hope to work with you again in the future. - The Clearview Team

Rob in Calgary
Rob in Calgary
1 review Calgary, AB
0/10

Rip off

Had a plugged bathtub drain. Needed to be snaked. Our bad for agreeing to be ripped off but needed work done. 45 minutes late arriving. Spent 1.5 hours maximum, most of which was putting the estimate together and getting the snake from the truck. Will never call again.

Approximate cost of services:
$560.00
2 of 2 people found this review helpful.
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Company Response

Dear Rob,

We would like to apologize for your negative experience! Let me be the first to apologize regarding our late arrival - usually we do expect to be 5 minutes early for our customers. We’d like to learn more about your specific situation and make things right. We would greatly appreciate the opportunity to discuss this further with you. Please call me at 403-216-8439 to discuss this further. Thanks and have a great day.

Hilary Amos
Customer Service Representative

Private User
Private User
Private User reviews Calgary, AB
8/10

HVAC Inspection & Testing

The technician completed inspection and testing of two furnaces and one air conditioner. Both the inspection and testing were done very thoroughly and a report was provided with findings and observations.

Approximate cost of services:
$0.00
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Company Response

Good afternoon,

Thank you for taking the time to share your experience with us. We are grateful that you chose us to do the work in your home! We pride ourselves on our technician’s training, experience, and attention to detail. We like to do things the right way. If there is ever anything else we can help you with with please don’t hesitate to give us a call. Thanks again! -The Clearview Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Change outdoor spigot,replace indoor valve

Efficient friendly prompt and knowledgeable. Gave me good advice about replacing vs repairing spigot and valve, replaced ruber hoses on washing machine with metal. Kody was happy to do whatever I wanted even though it was a Sunday!

Approximate cost of services:
$863.00
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Company Response

Thank you so much for leaving this kind review of Kody's recent work in your home! ​We do like to give our client’s different solutions so that they can choose
the solution that suits them best and we believe that it is part of our job to make sure our clients understand the work we are going to be doing. Should you ever need us, please don't hesitate to give us a call!

-The Clearview Team

Laurent from Calgary
Laurent from Calgary
2 reviews Calgary, AB
2/10

Poor attempt to repair shower leak

I'm not normally one to write negative reviews, but while this company can do good work (they have for me before), I had a pretty bad experience. I have a leaking shower faucet - it should be a simple fix, right? Well, despite my giving advanced instruction about the type of shower I had (Price-Pfister), the technician still came by despite knowing he doesn't have parts for it. $70 gone. Thinking that perhaps the problem can be solved by replacing a seal, gasket, o-ring - something - I agree to have him take it apart and look at it. $180 gone. All in all, it was just a scheme to up-sell me to a $2000 shower model. I initially agreed reluctantly, but then had buyers remorse after talking this out with my wife. She thinks a $250 charge to not fix a leak and upsell is a crooked modus operandi. I agreed and cancelled the job. I'm glad I did - I'm sure if something went wrong post-warranty, they would just conveniently "not have the part" again. I'm done with Clearview.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Laurent,

Thank you for reaching out to us with your concerns. We take every customer issue very seriously. It is why we've been in business serving Calgary homeowners for over 20 years! Please contact me at your convenience, I’d like to find out how I can earn back your business.

Sincerely,
Hilary Amos
Customer Service Representative 403-216-8439

Ann in Calgary
Ann in Calgary
2 reviews Calgary, AB
1/10

I should have read the reviews

Needed shower drain augered. Called ClearView in spite of concerns about the automatic service charge. ClearView's on-site estimate gave options from high to ridiculously high and took more time to complete than was spent inside my house. I paid ClearView their fee then hired a reputable company who completed the work for 1/2 of ClearView's lowest estimate.

Approximate cost of services:
$280.00
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Company Response

Hi Ann, I'm sorry we let you down. We have been serving Calgary for 20 years and are here for the long haul, Ann. Price is important to all of us, but we learned a long time ago that we would rather defend our prices than defend sub-standard work. I am glad you were able to find someone to auger your drain for cheap.

Private User
Private User
Private User reviews Calgary, AB
2/10

Tankless Water Heater Repair

Initially impressed with customer service and knowledge of technician but swiftly realized they were a severely overpriced and slippery company. Initial assessment and visit was $400 and quotes for repair options were extremely high. Replacing the tankless system was quoted around double what other companies quoted. We ended up going with the most inexpensive fix and hoping it would hold as the Technician refused to give a straight answer on how extensive the damage was and flip flopped multiple times on what our best option would be. He was clearly just trying to make a sale and take advantage of our lack of experience. Would not recommend, would not use again.

Approximate cost of services:
$1,000.00
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Company Response

I am sorry to hear you are unhappy with your experience with us. Normally our technicians will perform a full diagnostic of the system so they can provide your with multiple options so you can choose the repair that suits you. It sounds like you were not happy with our process and we would like the opportunity to discuss your experience with you. Please give us a call at 403-216-8439. - Jennifer

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clear View Plumbing And Heating

Here at ClearView Plumbing and Heating we have Two Clear Rules: 1. Do whatever it takes to solve every problem right and leave every customer smiling. 2. When in doubt, see rule #1. This is our promise to you, our customer. We view our jobs not as trades-people, or as ...
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