This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Wow, thank you Stacey! I'm so happy to hear that our tech was able to help you out and I'm thrilled that you had a 'perfect' plumbing experience. We pride ourselves on customer service and communication; there's nothing worse than a tech having issues with the job and taking it out on the customer. It's a common horror story in this business and we certainly make sure that the technicians we hire aren't those kind of guys. Only the best for our customers! Thanks Stacey!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thanks for the great review Penny! We love to keep you informed throughout the job, whether it's our upfront pricing, reccomendations for future work, or just letting you know how the job at hand is going! Glad we were able to provide some solutions!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thank you so much Anastasia! Very happy to hear that your hot water tank installation was a decent experience! It's amazing just how heavy the sediment can make a tank! Make sure you give us a call the next time you need a furnace tune up and ask about our hot water tank maintenance, quite often we have specials combining the two! Yearly, preventative, maintenance will prevent that kind of sediment buildup and keep the tank operational for many more years to come! Thanks again for the referrals Anastasia and thanks for choosing us!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thanks for your kind words Tom! Glad to hear Emmerik was able to keep you on the same page, without talking down to you. There's nothing worse than asking a simple question to a contractor whos helping you with a problem, only for them to talk circles around you, or baffle you with tech-speak. We want our customers to be informed! We love it when our customers are able to learn something from our technicians and we always want to make sure you know exactly what we're fixing. We also make sure you've got a firm price - IN WRITING - before we even start. No, we don't do phone quotes (I like to call them guesses. . . unless a tech sees the job, until you have a price in writing, a best guess is all it can be! Expect phone quotes from many companies to rise dramatically by the end of most calls) but we do offer 100% accurate, firm, upfront pricing. Thanks again Tom!
Thanks Brent! Our honesty and quality of work is what we pride ourselves on: Honesty, in that we'll never have any hidden charges- you know EXACTLY what you're going to pay, in writing (and that's the big difference) BEFORE we start. How else can you make an informed decision about what work to have done? And of course, the quality of work is important. Of course, to err is human and on a rare occasion we do need to return if the job hasn't been done right - but we keep coming back on OUR dime, not yours! That being said, you know you've picked a company that has stood the test of time (13 years... We're getting old!) and stuck around to honor the warranty's we guarantee! Keep the longevity of the company in mind the next time you're offered a decade's worth of warranty by one of the other guys!
Enjoy the jacuzzi!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
One of our happy Furnace customers! Great to hear it's working well and that you're satisfied! Most of the time, people refer to us as Clearview Plumbing... but that only tells a third of the story! Some companies specialize in a single area, we cover all of our customers issues - Plumbing, HVAC (heating, ventilation and air conditioning), as well as Drain Cleaning and inspection. I'd also like to note, for any of our potential consumers reading the comments, it says the approximate cost of services is $5.20, obviously not the case, closer to the $5,200 range for that high efficiency furnace and the rest of the factors in the installation - I only note that because we like to be up front and honest with our prices! No inflated quotes after the job is done, or an hourly rate with who knows how many hours the job will take. Just one flat price that our customer knows before we start, and THAT'S where we differ from the "other guys"!
Thanks for your kind words, enjoy your furnace!!
-Kyle
Thanks for your kind words Chris! We love it when customers acknowledge not just the price, but the service they received! They say "You get what you pay for" and it certainly applies to plumbing and heating companies too! No, we won't be the cheapest. We wouldn't want to be! There are a few different mindsets on "cheap" companies, they're cheap in one of two ways: 1. Cheap phone quotes that will be grossly inflated after the technician sees the job (we like to call them guesses... you won't get any guesses with us, only written quotes that will tell you down to the penny how much the job will be BEFORE we start! Guaranteed!) or 2. Companies that will under-quote jobs - and be out of business before the year is done! We accurately quote the job, which is why we've been able to give you amazing service at great prices for over 13 years!!!
Thanks again for your business, and helping make us Calgary's Consumer Choice for Plumbing in '09!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Isn't that always the case? No problems until the worst possible moment (usually when you have company over)! Well I'm glad we were able to get out there and help you with your problem, and that everything's working great! Thanks again for your business, and for helping us win the Homestars Consumer Choice Award for Plumbing in '09! We couldn't have done it without customers like you!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I can't think of anything worse than having a technician over to help you with a problem, only to listen to twenty minutes of upselling before the problem is solved! We like the way we conduct business - come to the jobsite, give you a firm written quote with OPTIONS to choose from - something not a lot of those other guys will do for you! We want YOU to make the decision about what repairs you have us do, as opposed to a Technician TELLING you what needs to be done, and how many extras need to be added in as well. Very happy we were able to help you out!