Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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93%

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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (421 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

4 new windows and 2 new doors

My entire experience with Supreme was positive from the Sales Representative to the Installers. Art, the sales represtentative was very helpful and patient as I struggled with the best window for my kitchen and also changed my mind on the front door.
Dimitri and Chrystel worked amazingly as a team. One would yell "Up!" and the other knew to lift the window or door up. Or one would yell "Out!" and the other knew to move the door or wondow out more. They also cleaned up when they were done and even hung my outdoor thermometer.

Approximate cost of services:
$6,000.00
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Company Response

Hello - Thanks for the detailed 10/10 Review!
Regards,
Gordon / Sales Manager Supreme Windows

User
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St. John's, Newfoundland and Labrador

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Rebecca in Calgary
Rebecca in Calgary
1 review Calgary, AB
9/10

Replaced 7 windows

The workmanship of our installers Demetri and Crystal was fantastic and done to perfection. They are clearly passionate about their work, as Demetri said that he does the work as if it is for his own home, not just for a living. Even though it was not his job as a sub-contractor, he also went out of his way to address my concerns and explain some things which our salesperson Ed had not explained completely accurately.

My only complaint would be that sometimes it seems a bit difficult to reach them. Ed, for example, did not get back to me on some things after the contract was signed. Also, the installers cleaned up most things but left a few nails, screws, and sharp remnants which I had to pick up afterwards so my dog wouldn't step on them. But this is pretty minor considering that they were very detail-oriented with the windows, which is what matters the most.

Approximate cost of services:
$6,000.00
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Company Response

Hello Rebecca, Thanks for your positive review and feedback.
Regards,
Gordon / Sales Manager Supreme Windows

Sengl from Calgary
Sengl from Calgary
3 reviews Cochrane, AB
10/10

Quality products, quality workmanship

So happy we chose Supreme Windows for our ongoing project of replacing our aging windows – a few each year. They've been fantastic and we love the results. Thank you.

Approximate cost of services:
$13,000.00
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Company Response

Hello Mrs.Sengl, We are pleased to hear that your project is going well and that you love the results. We appreciate your feedback and thanks for the 10 Star Review.
Regards,
Gordon / Sales Manager Supreme Windows

D Murphy in Calgary
D Murphy in Calgary
1 review Calgary, AB
10/10

Window Replacements

Dimitri & Christel replaced my windows and are amazing. I can't say enough about the fantastic job they did, how pleasant and helpful they were. They were quick, respectful and friendly. I'm so happy with my new windows and highly recommend Dimitri and Christel and Supreme for those fantastic new windows.

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello D Murphy, Thanks for the recommendation and 10 star review. We really appreciate it! Enjoy your new windows.
Regards,
Gordon / Supreme Windows Sales Manager

Stan Bernard in Calgary
Stan Bernard in Calgary
1 review Calgary, AB
10/10

Windows

I had very little interest in replacing our windows but agreed to do so because, you know, my wife did.
What an amazing experience, starting with the sales man
Karl Bergen who was a pleasure to visit with, he took time to answer every question we asked & filled us with confidence that our purchase, if we made one, would be a good one.
Next came the instillation which Dave McDonald did all that he could to balance our needs & the weather which by this time was not helping.
The install crew on a cold day, with some snow in the forecast, was a joy to see. Professional, they went about their business in an orderly & quiet way, no "rasta" box blaring, cleaned up behind them & left our new widows gleaming.
Finally the windows were so much more than my expectations I am still trying to convince my wife that it was indeed my idea.

Approximate cost of services:
$5,000.00
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Company Response

Hi Stan - That is quite a story! Thanks for taking the time to share your experience with Supreme Windows. We really strive to provide exception customer service and I am glad to hear that you had such a positive experience. Enjoy your new windows.
Regards,
Gordon / Sales Manager Supreme Windows

Don Stewart in Calgary
Don Stewart in Calgary
1 review Calgary, AB
10/10

Door and Window Replacement

We hired Supreme Windows to replace our front and back doors in 2015. The job was completed and we were completely satisfied with the material and installation. In 2016 we had Supreme do replacement on all 18 windows in our house. Our satisfaction with the material and workmanship once again was awesome. The installers cleaned up after themselves every day and the end result is very impressive. I would definitely recommend Supreme Windows for your door or window projects.

Approximate cost of services:
$26,000.00
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Company Response

Hello Don, Thank-you so much for the 10/10 review and your repeat business! We really appreciate it.
Regards,
Gordon / Sales Manager Supreme Windows

Kassem in Calgary
Kassem in Calgary
1 review Calgary, AB
10/10

Supreme Experience

I ordered 21 windows to replace the old rotting wooden windows in my house. All the windows were made perfectly to fit the opening of the existing window without any changes to existing siding or interior trim. Some windows were very large with many panes and they turned out perfect.

Service team was fast and helpful. I would recommend Supreme Windows to anyone looking for replacement or new windows.

Approximate cost of services:
$1.00
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Company Response

Hi Kassem, Thanks for the 10/10 Review! Team Supreme strives to provide an exceptional customer experience. Enjoy all of your new windows!
Regards,
Gordon / Sales Manager Supreme Windows

Linda F in Calgary
Linda F in Calgary
1 review Calgary, AB
10/10

Excellent Service

I had 4 windows and a new front door installed by Supreme Windows on October 14, 2016. I hadn't expecred the job to start until the beginning of November but they had a cancellation and were able to fit me in earlier. Christel and Dimitri were fantastic. The work they did is top notch and I'm very happy with the results. They answered all of my questions and were very personable and friendly. They completed the job in one day. Les, who estimated tbe job, offered suggestions based on what would work for me and keep me within my budget. I will absolutely recommend Supreme Windows to anyone looking for the services they offer.

Approximate cost of services:
$5,800.00
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Company Response

Hello Linda, Thanks for the 10/10 Review! we really appreciate the feedback. Les is an excellent Renovation Consultant who strives to provide an exceptional customer experience. I am glad to hear that we were able to install the order prior to the date promised.
Regards,
Gordon / Supreme Windows & Doors Sales Manager

Matthew in Kamloops
Matthew in Kamloops
1 review Calgary, AB
10/10

Full home window and door replacement

Once we decided to replace all the exterior door and windows in our home we went through a detailed quote/evaluation process with 7 Calgary area window & door suppliers. This evaluation included mom & pop shops all the way to big box stores.

During the quote process Karl with Supreme stood out as the most experienced and dedicated sales person. He pulled tape providing final dimensions that included a guarantee of reusability of our current window coverings. All were reusable (but they looked old next to our new windows so we replaced them).

As part of our evaluation we requested quotes on comparable units (double & triple pain, steel doors & fiberglass doors) from each supplier. For the level of quality we were looking for Supreme came out on top. They quoted a quality product at a competitive rate.

We are very pleased with Supremes’ product and installation. Karl’s commitment before, during and after the sale is remarkable. He will provided assistance at radicals hours during all phases of the deal.

Approximate cost of services:
$17,000.00
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Company Response

Thanks for the detailed 10/10 Review Matthew, we really appreciate the feedback! Karl is a very dedicated and knowledgeable Renovation Consultant. Enjoy your new windows.
Regards,
Gordon / Sales Manager Supreme Windows

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

From window and door manufacturing, supply, and install to building envelope restorations, Centra Windows does it all. 100% Employee Owned and winner of Canada’s Best Managed Companies and Most Admired Corporate Culture, we offer custom, high-performance products backed by a truly exceptional warranty that are made right here in Alberta. Come and visit us in our Calgary, Kelowna, Victoria, Nanaimo, or Langley showrooms and see what kind of difference our high-performance windows can make.
We have 40 years of experience and our Window Geeks have saved clients millions of dollars on major projects. Our Employee Owners’ giving spirit has also allowed us to raise $2,000,000 for important causes both locally and globally through our Centra Cares Foundation.
If you have an upcoming renovation or new construction project, book your free consultation with Centra today at centra.ca and let’s make it a success together.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Slider Windows, Casement Windows, Awning Windows, Vinyl Windows, Window Accessories, Doors, Patio Doors, French Doors, Garden Doors, Entry Doors, Door Accessories, Energy Efficient, Security Doors, Exterior Siding
SERVICES
Window and Door Manufacturing, Supply, and Install. Building Envelope Restorations.
STYLES
Vinyl Windows. Patio, Garden, and Entry Doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Year Transferable Warranty on Frame, Glass, and Installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.