Climate Air Heating & Air Conditioning Ltd

Dave came to the house to access out needs. Upon inspection and asking a few key questions he narrowed it down to 3 comparable units. At no time did I ever feel pressured purchase or to make a decision. He handled the consultation more about educating and making sure i understood the differences, functions and benefits.
When i made my decision on the units I wanted to get installed they were very accommodating to my personal schedule and needs. On installation day the technicians arrived on time and rolled out a carpet to keep everything as clean as possible. Upon completion they took their time to explain to me about each item that was installed and asked if there was anything else i needed clarification with before leaving. Great experience, great product screen and great employees.

Had a beautiful Gas Fireplace installed in 2016. Was not happy with the way the gas lines came out of the back of the fireplace. They are coming back to cover them up for me. It will look much better I am sure.

Brian really worked with our budget to help find a system that would work well with our home. His workers came in and worked diligently. They were polite, kind, and did a fantastic and clean job. Everything was installed in one day. I would highly recommend Brian and his company to anyone needing a furnace/AC/humidifer, etc. His company stands by their products, they have excellent customer service, they work with your budget and they update you with the lastest rebates and offers. You will be very happy with Comfort Masters Ltd!

So after years of dealing with a builders grade furnace decided to finally upgrade. I had 5 quotes from various companies and to say the least the customer service was horrible. One company had zero information or brochures from a manufacture. The Rep literally wrote info down on a scrap piece of paper in 15 minutes for a 7000.00 furnace and A/C unit. Dave from comfort masters was educational and not pushy at all. He actually downsized the A/C unit to one that was all we needed for less price. Even with a newborn baby the install day went amazingly well. The guys kept us up to date on what they were doing and were respectful and courteous. In the end I would say the price was on the higher end but honestly it was worth it. I did not feel comfortable with any of the other companies we looked at. From are initial contact with Dave and the rest of the staff at comfort master the whole experience was top notch and I would recommend them to anyone I know.

Jon Harder
Brooklin, ON

Comfort masters delivered us a great product and fantastic service. Everything was explained throughly from the quote, all work was as promised. The whole company did a great job, Dave our salesman walked us through the whole process. The service techs were clean, friendly and professional. My family and I are extremely happy with our new heating and cooling system. Thank you comfort masters!!

Last spring, I approached Comfort Masters to install a ductless (mini-split) air conditioning unit in my home. I had originally talked with Dave at the Home Show, looking for some advice, and I was impressed that he seemed to be giving me honest suggestions, rather than just trying to sell me more than what I actually needed.

The installation of the unit was somewhat difficult, as it involved getting up to the upper part of our third floor bedroom. But the installers were very friendly and considerate (cleaning up any mess), and the job was done without any hiccups.

The unit itself worked quite well over the first summer, as advertised. Overall, I'm a satisfied customer.

We used Comfort Masters to service our furnace and fireplace, which desperately needed some attention. We also used them for duct cleaning. They do have friendly and knowledgeable staff.

There were a couple of hiccups along the way and some gaps in communication, but at the end they did good work and I know they due truly care about their customer's satisfaction.

Comfort Master was amazing. The knowledge of products was outstanding and the customer service can not be beat. They took their time and made sure I understood how everything worked before leaving. You won't be sorry choosing Comfort Masters!!!

I decided to take Brian's advice with a new Lennox energy-efficient furnace after my 10-year-old York stopped working around Christmas. His team removed the old one, installed the Lennox and vacuumed the area. They ensured it worked with my thermostat also and has been working great since that day. I asked them to check out my gas fireplace that wouldn't turn on before they left and they got that going again. They were already here for 6 hours too and courteous from start to finish. If you have an HVAC problem, Comfort Masters is your solution.

These guys are the real deal! they keep our academy WARM on winter days, and COOL on summer days!!! They are super efficient, reliable, friendly, and most importantly trustworthy. When it comes to business, these guys are the ones to trust! Give them a call, you wont be disappointed! Thank you BRIAN and his team!!