Kodiak Heating & Plumbing Ltd.

About a month ago, our hot water tank began to leak. Called Kodiak, Andrea was excellent helping us through the process and giving a quick quote. Rudi did an excellent job installing the tank. The job was on time, and the quoted price was the amount we paid.. We recommend Kodiak Heating & Plumbing!

After suffering one too many damage-causing leaks in my mid-‘80s Burnaby house I recently decided to rid myself of all the problem-plagued polybutylene water pipes and have them replaced with PEX piping. After reviewing the limited number of companies who do whole house re-piping and soliciting quotes I decided upon Kodiak Heating & Plumbing, owned and operated by Rudi & Andrea . Being a small company with minimal overhead their quote was half that of the next highest from a much larger company, as was their expected time to complete the job. I wasn’t disappointed.

Rudi & associate Ralf showed up on time and hit the ground running. Much like an affable Teutonic tag-team they worked tirelessly over the next 5 days without so much as taking breaks. Admittedly, I had made their job a little easier by already removing all the sections of drywall needed to expose the old pipes, but the re-piping was still a complicated job and I’m sure at times an exasperating one with all the twist and turns pipes take in confined spaces. After decades of plumbing experience both here and in Germany Rudi certainly knows his stuff and impressed me by preferring to install only quality products, whether it was the Grohe brand (German, of course) pressure balance valves in the bathtub/showers, or the brand of PEX pipe he uses. Interestingly, he refused to use any brand of pipe other than Heatlink’s Purelink pipe, which he considers superior to other brands (& is a Canadian product, as well, with a 25 year warranty). The job wrapped up exactly when Rudi said it would.

There are a few quibbles but they’re relatively minor (the routing of one section of pipe I would have preferred to be in a more accessible location, and shut-off valves extend a bit further out from the walls for my taste); but, importantly, none of these affect the integrity of the plumbing system.

One thing Rudi made clear was that he is a plumber and neither a carpenter nor a dry-waller. Even though Ralf accompanies him on major jobs and can install wooden backer boards and bracing as required, I was given homework and tasked with acquiring additional lumber and installing some of the backer boards at night, myself; as well as caulking around a new vent pipe in an exterior wall. Replacing all the removed drywall and refinishing the walls and ceilings was not part of the quote and was also left up to me. But, given the substantial cost savings over other plumbing companies these were tasks I was happy to shoulder.

An interesting postscript. I also had Rudi install a Rinnai tankless water heater in conjunction with the re-piping. Two days after the job was finished it started acting up, flashing a condensate drain line error code. I phoned Rudi that evening and he suggested various fixes over the phone but came to the conclusion that it must be the heater, itself, and that I would have to call the manufacturer under warranty. I was mulling over that prospect, not exactly thrilled, when, surprisingly, a few minutes later Andrea called back and said that she & Rudi were on their way from North Vancouver. Within a few minutes of arrival Rudi had ascertained what the unusual issue was and quickly fixed the problem. I can’t think of too many plumbing companies that would have been willing to come out mid-evening for a non-emergency call; and not too many which also give a one year warranty on their labour. I’m already thinking of renovating the master bathroom and relocating some fixtures; and when I do, I’ve got Kodiak’s number.

Whenever I have a home plumbing issue, I call Kodiak Heating and Plumbing. Rudi is great plumber and is punctual, personable and professional. I'm always satisfied with his work and don't hesitate to recommend his services to others.

Rudi arrived promptly and was very pleasant. He accessed the problem correctly and fixed it quickly. I will be using him again if required for our plumbing needs. I would recommend his service.

Andrea has excellent, inventive ideas for older houses and small spaces. She figured out how to create a powder room when other contractors had deemed it impossible. Kodiak is not the cheapest option around but they do lovely work.

Andrea was on time and on budget due to her strong personality. She had great command of colour and attention to detail. The job site was kept clean daily and she prevented problems of sub-trade conflicts.
Would not hesitate to use her services for our next project which is due in a couple of years.

I found the drain at the foundation of my house flowing very slow, then I found John from this website. I gave him a call on Friday, he showed up the next day, looked at the problem, then gave me an estimate over the phone on Monday . I agreed with the price, he said he would come on Wednesday, but due to the heavy snow, he came the next day and got the drain moving. For this job, John deserves 10.

The work was on time and came in on budget. Excellent communication and a fine finished project. Andrea and Rudy are obviously experienced and they are pleasant to deal with.

Kodiak Heating and plumbing was great and I would recommend them to anyone looking to do a kitchen or bathroom overhaul. Service was friendly and knowledgeable and prices were fine. I am very pleased and am looking to start further projects with them in the future!

Kodiak Plumbing helped us with our bathroom renovations. Even though my husband wanted to do the majority of the renovation himself, Rudi and Andrea were wonderful with their help and suggestions. The work was done properly (after all,- why do you buy expensive bathroom fixtures/wallhung toilets, etc. only to hire so called professionals who don't know how to install them?)and Kodiak ALWAYS showed up on time! We had the good fortune to get their number from the Vancouver store CANTU. They sell only quality items (most of them from Europe), so proper installation is critical.
Kodiak also has a vast network of other trade connections, who can be contacted when other help is needed (electricians, tilers, etc.). Anybody who has undergone a renovation will understand the importance of customer service and this is where Kodiak truly shines. Friendly and prompt service is their forte. We have used them since our first renovation numerous times and are more than pleased. Give them a call! No job too small or large!