Carleton Pumping Service

Excellent and prompt service . Valuable for an upcoming sale. Would provide an unqualified recommendation to anyone

I was extremely disappointed with the terrible attitude of the employee who came to pump my septic. He was so rude and disrespectful I called the company to speak with the manager. This was the first time I have used Carleton environmental services and I never will again.

Had Barry from Carleton Pumping Services out to our place here in Carp today to pump out our septic tanks x2 tanks as well as an inspection on the system. Barry was very professional and knew his stuff, hard working guy out in this heat. Barry did an awesome job cleaning out both tanks and making sure everything was in excellent working order.

Big thanks out to Barry!!
I learned a few things from you today!!

Cheers
Ed

I arranged a pumping of my buried septic system and Carleton Environmental Service/Carleton Pumping came to dig up the tank and pump it out. Arranging the work was easy through email and I appreciated the checklist reporting the condition of the various components of the system. I would recommend Carleton for those who need a septic pumping.

Only company that would help us out over a weekend. We have two toddlers and having the septic back up on a Saturday morning wasn't ideal. We called probably 15-20 companies and Carleton Environmental was the only one that was able/willing, otherwise we would have been euchred until Monday at the earliest. Highly recommend this honest company!

On my recent home purchase an issue arose during the septic inspection, which it was agreed the seller would fix. Carleton Environmental Services was contracted to perform the work: replacement of the pump in the submerged chamber located between the septic tank and the field. The pump, wiring and conduit running to the house were all replaced and a new septic alarm was installed in the basement. I met Randy on site before the work was performed and he explained everything that would be done thoroughly. I also inspected immediately after the work was performed and saw that the system was functioning properly.

The day after my move-in (Thanksgiving Day) the alarm triggered and I was able to inspect the pump chamber to verify there was no outflow. I texted Randy and he was quick to respond. It took three separate visits to correct the problem, as it appeared to be a combination of electrical (a switch issue at the tie-in to the house which was unconnected to the work performed) and parts (floater assembly on pump). However, on all three alarms CES’ response time was prompt and there was no relenting until the problem was completely solved and I was fully satisfied. Would that all contractors took their warranty obligations this seriously!

A relative of mine recommended Carleton Environmental Services as company that would be able to inspect the sceptic system on a house that I was intending to purchase. They were on-time and they were able to identify some issues with the system (two of the “four” runs were blocked with roots and the tank itself had eroded down to the water line) but otherwise gave the septic system a passing grade.
I have now purchased the house and I have hired a company to fix what the inspector recommended as the water was barely flowing out of the toilets when flushed. The company has found that all six runs are blocked full of roots need to be replaced which has tripled the cost of the repair.
Carleton Environmental Services has completely absolved themselves of any responsibility for the issues that have now been found. I am disappointed with the situation.

This is the second time we used Carleton Pumping Service for a septic home inspection. I have to say Justin explains everything in detail and what to expect and to look out for. We will definitely use them to have our septic pumped now too.