Reliance Holmes Heating And Cooling Ottawa

Heating & Air Conditioning
Ottawa ON K2C 3P1
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Heating & Air Conditioning
Reliance Holmes Heating And Cooling Ottawa
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79%

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Reviews by rating (past 12 months)

Reviews for Reliance Holmes Heating And Cooling Ottawa

Average customer rating:
9.1 10 (790 reviews)

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Judith O'Grady from Ottawa
Judith O'Grady from Ottawa
1 review Ottawa, ON
10/10

Replace furnace

Our furnace was red-tagged by another company on a routine inspection. Holmes had the best quote for a replacement. Not only that, Vaughn (the person who quoted and supervised) was knowledgable and informative as well as being very responsive to our needs. Derek and Steve (the installers) were pleasant and very neat. They did a speedy and impressive job-- 24 hours after our old furnace was shut off our new one was operational and we completely understood the bits of maintenance that were necessary and how it worked. Very relieved at how this came out and perfectly satisfied with the company.

Approximate cost of services:
$4,600.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

jatinder from Nepean
jatinder from Nepean
1 review Nepean, ON
10/10

furnace motor

Neil During just completed the work order and put my furnace back to function. He is very pleasant and efficient. He reached on time and focused on getting the furnace up and running. He convinced me to buy the insurance and answered al the questions professionally. I will recommended his services highly and will spread the word about your company to my friends and colleagues.

Approximate cost of services:
$600.00
What could this company do to improve their services?
May be have technicians during emergency times.
Any advice to offer fellow homeowners facing a similar project?
If I knew this company and insurance that they provide, I would have bought it 10 years ago. Happy that I know now.
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

karen sim from Nepean
karen sim from Nepean
1 review Nepean, ON
10/10

New Furnace

Trinden and Jon installed our new furnace in a thoroughly professional manner. They went the extra mile to improve the condition of our entire hvac system. We are so pleased with the final result and would certainly recommend Holmes heating to others.

Approximate cost of services:
$5,000.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Blair Powell from Ottawa
Blair Powell from Ottawa
3 reviews Ottawa, ON
10/10

Fixed furnace that was not working properly

Dave Mackie of Holmes Heating did an outstanding job on Saturday morning troubleshooting and fixing a furnace that was malfunctioning. Instead of just replacing an electronic component, he took the time to diagnose and fix the problem, all the time explaining what he was doing. First class work. His excellent service means his company is in a great position to generate more revenue.

Approximate cost of services:
$300.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

phil cragg from Ottawa
phil cragg from Ottawa
1 review Ottawa, ON
10/10

New Furnace

Just wanted to thank Jamie and Triden with Holmes Heating for installing our brand new furnace. These guys were in and out within a few hours and did a great job. Highly recommend using this company.

Approximate cost of services:
$6,000.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Bela10 from Ottawa
Bela10 from Ottawa
1 review Ottawa, ON
10/10

New furnace and air conditioner

Having trained staff in providing service I was blown away by the knowledge and the level of service that I have received by the salesman (Feddie), the tech (Neil) and the installers (Chris). Being a single woman I have to admit that I am somewhat cautious and suspicious when dealing with purchases outside of my comfort zone. I was treated with respect and concern when my furnace died on me this past week. These individuals went over and above to assist me with heating my home until the new furnace was installed. I highly recommend Holmes as this company clearly knows what it means to provide excellent customer service. Thank you.

Approximate cost of services:
$8,300.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Lloyd Latreille from Nepean
Lloyd Latreille from Nepean
1 review Nepean, ON
10/10

No heat in the house!

We had Neil Durling come over for an emergency call. We had no heat in the house. Neil was great he was professional and explained in clear terms what the problem was and gave us some tips. I would recommend Neil and ask for him any time. He was great! Thank you Neil!

Approximate cost of services:
$0.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Brian from Carp
Brian from Carp
1 review Stittsville - Basswood, ON
10/10

Furnace purchase

On the coldest day of the winter our furnace quit. Holmes heating were fantastic from start to finish. From the repairman Sean, to the salesman Vaughan, and the installers, Derek and Steve, every step of the way they were all professional and courtious.They were able to replace the 18 year old furance the next day, and with minus 25 outside that was very much appreciated! I will recommend to anyone that has furnace trouble to give Reliance Holmes heating and cooling a call. They are great!

Approximate cost of services:
$6,000.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Ray from Kanata
Ray from Kanata
2 reviews Kanata, ON
10/10

Furnace

We called Holmes Heating after our old furnace died in the middle of January. They intalled a brand new one the same day. They were very courteous and professional. Top notch service.

Approximate cost of services:
$5,000.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Mary from Ottawa
Mary from Ottawa
1 review Ottawa, ON
10/10

No Heat Furnace

Excellent Service. We called at 8am and had someone out to the house the same day before 2pm. Remo was awesome. Polite, efficient and fast. We had the furnace up and running by 3pm. Huge relief given the outdoor temps of -26. Thanks Remo

Approximate cost of services:
$1,000.00
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating And Cooling Ottawa

At Reliance Holmes Heating & Air Conditioning, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols ...
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