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This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Although we do our best to service all makes and models of other company’s units, there are sometimes when the unit itself can not be fixed due to the age of the unit. In Newmarket the water is hard and has higher iron then other cities. A softener is recommended so that the Reverse Osmosis system can function properly and not clog up the filters. We went out to the house three times and only charged her for 2 of the service calls then refunded the second invoice in full, as the unit was not working. Our service technicians did the best they could within the confines of what the clients allowed them. Although we tried to work things out, no agreement could be met that worked for both parties. We apologize we could not fix this situation and that she was not happy with our service.
Reverse Osmosis System (maintenance/repair)
Thank you for being part of the Aquabon family for 5 years.