Skylights Unlimited Inc

Denis and the Skylights Unlimited team were excellent to work with - they helped us figure-out the right solution to replace our abnormally large skylights with custom Vellux units. Prep was a breeze, the work was completed quickly and cleanly, and the new units are a drastic improvement in all respects. They were also cheaper than buying traditional 'bubble' skylights that would have offered a great deal less durability and insulation value. I'd recommend them without reservation.

Skylights Unlimited installed a new Velux 4’ x 4’ skylight in our stairway. We are so pleased with the outcome of the work they did. The once dark stairway, is now bright and sunny – what a difference! The knowledgeable crew did an excellent and professional job. We couldn’t be happier.

We are so pleased with our skylight. Our front room faces east and the porch roof blocks much of the light coming in. Denis (owner) came in for a quote and came up with a brilliant plan of creating a skylight "tunnel" through the porch roof. I am positive other companies wouldn't even have attempted this job.....love that Skylights Unlimited was up for the challenge and love the completed project.

Great staff (company and installers). Yes, you can probably get skylight for cheaper but I think you'd be calling these guys anyway to fix the crappy work. You get what you pay for.

I am very pleased with the work that Skylights Unlimited did for me, it is excellent workmanship and a real surprise. People told me that skylights always generate some problems but this one is perfect. A plus review!
Thank you for keeping a good business ethic and an excellent product.

Our old skylight was leaking and caused some damage inside our home. The quality and the skill of the workmanship was apparent from the first meeting with the owner Denis to the final stages of the work of the installation. It was a quality installation (caulking and painting , insulation, new fan, greater energy efficiency). The work was carried out with care, in a timely manner and respectful of our home and schedules.

We are happy customers!

Marilyn and Marty

We had Skylights Unlimited fix our leaking Skylights earlier this month, and it was a great pleasure to have their services. They were prompt, reasonable, and did a superb job - using the best of materials - on all of our needed repairs. What impressed us the most was their flexibility and their willingness to make other smaller repairs that also needed to be done, without ever pushing the matter - being only interested in doing what had to be done to finish the job properly. In particular, they included plastering damaged walls(at small extra cost) , which many roofing/skylight companies do not bother to do.
I would give them the highest rating.

Marcia from Casa Loma

Very impressed with Skylights Unlimited - they were quick, gave my a reasonable quote and scheduled the work in a short window of time. Even when there were problems found with the previous skylight install (they hadn't properly framed it), they were able to repair the (pretty serious) problem at only a small extra cost.

I had a six year old 4x4 acrylic skylight from Artistic Domes that developed a four foot crack. After talking to the company and getting nowhere, since it was past the five year warranty, I decided to replace it with a Velux . I called Skylights Unlimited after finding their name on the Velux.ca website and Denis came by my house a few days later to give me a quote. He was a great to deal with, I felt he answered questions honestly and the quote was reasonable.

I decided to go ahead and the install was done by the next week. The final result looked great and the install was clean. Their crew was courteous and showed up on time. Over all I was very pleased and will be calling them when my other acrylic skylight eventually fails.

Had an extremely low quality skylight installed by the original builder that let in great light, but did nothing to prevent the heat from coming in as well. So we went with an electric open energy efficient Velux and we couldn't be happier with the impact it has had on the heat coming into the house. Plus with the rain sensor, there are no worries about making sure we close it before leaving for the day.

However, after having the skylight installed and electric hookup completed in early June, it was discovered that the integrated shade was not functioning / installed incorrectly. I'm not sure why Skylights Unlimited didn't come out themselves to investigate / resolve the problem, but instead I was directed to contact Velux customer service.
After 5 weeks of having to call customer support each week, the issue has still had no action taken to resolve it. Being told 'We will be out there next week for sure' is just adding to the frustration and disappointed.

If this issue had been handled with a minimum of professionalism 5 weeks ago, it would have been an easy 10 ranking. But instead I have to provide a very dissatisfied ranking until someone actually addresses this problem.

UPDATE
Seems that after posting this message, I received a few calls from Velux and Skylights Unlimited to address my problem. Had representatives from Velux come to the house, and in 15 minutes that had re-aligned the shade so it was installed and working correctly. Have everything working as it should have and am enjoying the ability to block out that bright early morning sunlight.
Upgraded my ranking score as originally said, I was very happy with the skylight, it was the customer service experience issue to address the shade that was unacceptable (Shouldn't take over 5 weeks to finally get someone to come to the house to fix a problem that ultimately only needed 15mins to address)

So far, I am pleased with the skylight that Skylights Unlimited installed. Despite the heavy rainfalls last spring season, I don't see any leakage. It does give me peace of mind, whenever a storm comes.