Skylights Unlimited Inc

Skylight Installation & Repair
Markham ON L3R 5J6
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Reviews for Skylights Unlimited Inc

Average customer rating:
9.8 10 (805 reviews)

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Jacques in Runnymede
Jacques in Runnymede
1 review Toronto, ON
10/10

Installation of Venting Skylight & Solar Black Out Blind

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very pleased with my skylight. I am sure to save on energy costs as the top floor is now cooler. The service was excellent, on time and courteous.

Approximate cost of services:
$2,200.00
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Company Response

Hi Jacques, thanks for the review. We’re happy to hear that you’re pleased with our service and that your home is cooler. You certainly will save on the energy bill now! Take care, Sarah

Sunita in Bedford Park
Sunita in Bedford Park
3 reviews TORONTO, ON
10/10

Replacement of 2 skylights & repair of damaged interior

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We asked Skylights Unlimited to give us a quote to replace two damaged/leaky skylights. We had seen the company working on a neighbour's skylights, and the neighbour was happy with their services. Owner Denis Charron came promptly to give a quote. His explanation of the work required was remarkably clear and detailed. The work itself was done in a timely manner, workers were unobtrusive, cleaned up at the end.
Denis Charron had told me that the new skylights would reduce the heat gain on the top floor of the house. Indeed, he is correct, we are pleasantly surprised at how much cooler the top floor of the house is even on a hot day. Denis' prediction about our AC working better after the new skylights now has come true!

Approximate cost of services:
$3,600.00
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Company Response

Thanks for your feedback, Sunita. We know that it can sometimes be confusing/overwhelming for someone to decide on which skylight to get and which company to go with. That’s why we like to be as clear and concise as possible when giving a quote and explaining a job. Our clients say time and time again “now my AC works upstairs,” but hearing this never gets old! With this great information, now other homeowners will have some help in making the right choice for their skylight needs. All the best, Sarah

Linda in Greek Town
Linda in Greek Town
1 review Toronto, ON
10/10

Installation of one fixed and one venting skylight & solar black out blinds

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It's been about a year since we had our new skylights installed by Skylights Unlimited, and my only regret is that we did not do it sooner! Instead of two leaky old "bubble"-style skylights that acted as a magnifying glass on the third floor of our townhouse, making it uninhabitable all summer, we now have two good-looking, watertight insulated skylights with blinds that make our upstairs room usable all year round. The difference in temperature is amazing. Even better, one of the skylights opens to let in fresh air. And I just love the remote-control blind. It's a joy to sit and read under the skylights now, rain or shine.
The Skylights Unlimited team made the whole experience painless from start to finish, from the initial estimate through to the installation and cleanup. They were friendly, efficient and their work was immaculate. They know their product and make it clear why it's an excellent value. I highly recommend them as the go-to choice for skylights.

Approximate cost of services:
$3,700.00
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Company Response

Good Morning Linda, It’s so great to hear how much you’re enjoying your skylights after having them for a year. You are the perfect example of someone being able to really feel the difference in their homes after getting Velux energy efficient skylights installed. We always say there will be a noticeable difference in temperature in both the summer and the winter, but seeing is believing! You’re also proof that while it might be more expensive to go with a venting skylight and blinds, it’s well worth it in the end. Glad to hear that the whole experience was painless for you. We do our best to make it that way for each client, but it’s always nice to hear. Enjoy the rest of the summer! Sarah

jennifer in the gta
jennifer in the gta
26 reviews Whitchurch Stouffville, ON
3/10

Replacement Skylights

We had skylights installed just when the company started and they were great although when we had the roof done shortly after they leaked. The roofers blamed the Skylights and the Skylight company blamed the roofers therefore they leaked for awhile.

Eventually we had them replaced by the same company. It was obvious circumstances had changed with the company as work was outsourced the skylights were basically placed where the existing ones had been without bothering to make it look nice. Also none of the differences in the product were explained as they are now glass the look dirty all the time, the rain is loud and because they are flat the quality of light is inferior. If you have a bubble skylights don't get rid of them..in my opinion they are superior to the glass flat skylights. BUT they don't leak..that was truly horrible.

All in all there was minimal attention to detail and no personal service only weeks after installation they called us to find out if we wanted to replace our skylights. I think they were drumming up business from old lists of customers. We have cracks appearing and when we called they said to just fill it in with a little crack filler. Nice.

Approximate cost of services:
$6,000.00
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Company Response

Hi Jennifer, thanks for your feedback. Yes, we installed your dome skylights back in ’88. Unfortunately there are cases when a roof gets redone by another company and care isn’t taken around the skylights, which results in a leak. You said yourself that you didn’t have a leak until the skylight was touched by the roofers, so that’s an indication to me that it wasn’t our installation issue. We’re not sure why you think that we use subcontractors. We have never used subcontractors in the 23 years that we’ve been in business. All of our crews are highly experienced in skylight installation and repair and they work for us- no one else. As for how you feel about the look of the Low E3 glass skylights vs. the acrylic domed skylights is your opinion. You are honestly the only person we have ever had complain about the glass skylights! We have many reviews which attest to the superior quality of the glass skylights. Not only do people like the look of them, but they always comment on how cooler their house is in the summer and warmer it is in the winter because of the energy efficient glass. We’re sorry that you don’t feel the same way. Denis always goes into great detail to explain the differences of the two kinds of skylights to insure that the client understands and has all of their questions answered, so we find your comment about this surprising. Again, there are numerous reviews by other clients on here raving about Denis and his attention to detail, taking the time to discuss every aspect of the product, installation procedures, care that we take in cleaning up and providing superior service. As you said yourself, the skylights don’t leak, so perhaps you can admit that it must have been the reroofing that disrupted the first installation, causing the leak. In the rare case that a client of ours has a leak, we will repair it because it is under warranty. As far as cold calling to drum-up business, we don’t do that. In fact- you called us! There must be some confusion with the crack issue, as this would be under warranty by the manufacturer so we would never tell you to put crack filler or anything over the glass. We have tried to contact you to get his product issue sorted out, but haven't heard back from you. Please give us a call to discuss. Warm Regards, Sarah

Alan In Leslieville
Alan In Leslieville
1 review Toronto, ON
10/10

New Skylight

No leaks, great energy savings, and cleaned up very well. Wish I had used them for the first installation. Neighbors have used them too and are very satisfied. Job well done.

Approximate cost of services:
$1,800.00
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Company Response

Hi Alan, thanks for writing this review of us. It’s so great when a neighbour is pleased with our work and can tell others so they get the job done right too! We’re happy to have done the job for you. All the best, Sarah

Ruth in Thornhill
Ruth in Thornhill
1 review THORNHILL, ON
10/10

Replacement of Skylight & Re-do of Valley

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been extremely pleased with the job that Skylights Unlimited did of replacing my skylight and redoing the valley below it. The workers were very professional and the follow up with pictures kept me informed.

Approximate cost of services:
$2,500.00
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Company Response

Good Afternoon Ruth, we’re happy that you’re pleased with the work we did on your home. We know how important it is for the client to be informed and that photos often help the visualization process. Take care and have a great long weekend! Sarah

Izabella in Toronto
Izabella in Toronto
6 reviews Toronto, ON
10/10

Replace skylight with energy-efficient one

We had an acrylic dome skylight that was acting like a magnifying glass in our 3-storey townhouse. We wanted to replace the skylight with an energy-efficient, low-e, glass skylight with an integrated shade.

With other companies, we received one quote by phone, and then an inflated quote when the representative came out to see us. I guess they sized us up as being able to "afford" a premium for the install. Not so with Skylights Unlimited. Their quote was competitive, consistent, and when we added extras (solar-powered shade, venting) the cost only went up marginally (only by the amount that Velux charged for the extra -- not a special, nice-home premium).

To top it off, the team was professional, efficient and (we could hear them on our roof) took extra steps to do the job well. We needed an extension rod for our cathedral ceiling (we opted for the manual venting skylight, not electronic) and someone from Skylights Unlimited drove it over to our place the next week. No extra charge.

Approximate cost of services:
$2,200.00
Any advice to offer fellow homeowners facing a similar project?
If you have multi-levels, definitely consider a venting skylight. It makes a huge difference at releasing the trapped heat on hot summer days.
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Company Response

Thanks for the nice review, Izabella. We’re sorry to hear that other companies would inflate their prices since they thought you could afford it! We always price our jobs based on what work needs to be done and the time it will take, not on the looks of the home. We strive to be fair and honest in each step of the job, no matter who it’s for. It’s not just Denis, the owner, but our crews also truly care about doing each job as if it were their own home. Oh, and thanks for referring us to others! Have a great summer, Sarah

Davey in Toronto
Davey in Toronto
1 review SCARBOROUGH, ON
10/10

Skylight Replacement & Interior Work

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would recommend to anyone who would like to install a skylight to go with Skylights Unlimited. The pre-installation interview with Denis provided me with the honest advice of using good Velux products, as well as the suggestion of a complete service which included not only the installation of the skylight, but also repairing the damaged stucco ceiling due to water leakage. The price was also reasonable. The technicians who did the installation and repair services are experienced, skillful and courteous. Now I have a no leak skylight and my stucco ceiling is restored back into shape. The job was well done.

Thanks,

Davey

Approximate cost of services:
$2,000.00
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Company Response

Hi Davey, We appreciate you taking the time to write a nice recommendation for us. It’s nice to hear when a client was pleased with each aspect of our company. We know that there can be extra details which need to be done when replacing a skylight. So often leaky skylights damage the interior of the home and we’re happy to fix that part of our client’s place as well as the skylight! All the best, Sarah

Annette in Markham
Annette in Markham
3 reviews Markham, ON
10/10

New skylight

I found Skylights Unlimited by googling on the internet. After reading their online reviews and meeting with Denis, I have decided to use Skylights Unlimited for our new skylight installation. Denis was very helpful and quick to respond to any of my questions. He also provided great referrals for ceiling work that needs to be done at my house. He was very accomodating and allowed their scaffold (built by his team) to be re-used by another contractor to finish off the ceiling work. His team of men, Ed, Gord and Darko were very professional, clean and provided great advice for any question that I have related to my house. I would definitely use them again and refer them to friends/relatives. Great job!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the great recommendation, Annette. We’re glad to hear that the reviews given on here were helpful in your decision making process and now you’ve done the same for others in search of the best skylight installer! We’re always happy to refer others in the trades that we trust and know well. Glad the refinishing of your ceiling went well-it looks beautiful! Also, thanks for adding the pictures. It’s nice to be able to see some of the process of a new installation. Have a wonderful summer, Sarah

Marguerite Roberts in Oakville
Marguerite Roberts in Oakville
6 reviews Oakville, ON
10/10

Repair one leaking skylight previously installed by Skylights Unlimited

In 2001, Denis and his crew installed a large ( 4 ft x 4 ft) skylight and a smaller for us. Both were Velux. We have been very happy with them for the past 10 years. The job was well done and they kept the area clean. Recently, the large one leaked a tiny bit. The leak was so minor that we debated whether it was actually a leak or condensation, and should we call in Denis to fix it at all? It did not leak for the following month while we decided, although there had been heavy rains and storms. It had not leaked all winter or ever before. When there's a 4 foot hole in your roof, you do fix it. With the rainy spring, scheduling the repair was tricky, but eventually, there was a good day to go ahead. Denis sent two polite young men and a repair kit. They spent 3 hours removing the glass, cleaning the channels, installing the kit and glass, and carefully caulked it all. It is now guaranteed for another ten years. We're happy with the work and would not hesitate to recommend Denis and his crew. They are very knowledgeable and do not rush the job to get to the next one.

Approximate cost of services:
$900.00
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Company Response

Thanks for taking the time to review us, Marguerite. Sometimes leaks do occur after many years and even if they are small, it’s always best to get them looked at before it causes any damage to the interior of your home. Yes, this spring was very difficult for scheduling with all the rain we had, so we were very appreciative of your patience and understanding! We’re glad to hear that you were happy with our crew and the good job they did. Have a wonderful summer! Sarah

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Skylights Unlimited Inc

Skylights Unlimited is a premium renovation, skylight installation and repair group serving the Greater Toronto Area (GTA) since 1988. Over 30 years experience designing and building Attic and loft conversions, cathedral (sloping) ceilings and installing/ repairing skylights - Residential and Commercial. Our expert staff can create a spectacular lighting and renovation solution for you …

CATEGORIES
Skylight Installation & Repair and Sunrooms, Solariums & Greenhouses
PRODUCTS
- Skylights (all types) - Sun Tunnel (Pitched Rigid Tunnel, Low Profile Rigid, Flat Glass Sun Tunnel) - Skylight Blinds (Blackout Blinds, Light Filtering Blinds, Exterior Heatblock Awning, Venetian Blinds) - Roof Windows (Pivoting Roof Window, Top Hinged Roof Window, Balcony Roof Window)
SERVICES
- Repair - Installation (residential/commercial) - Replacement
BRANDS
Velux Slimlite Columbia
SPECIALITIES
Attic and loft conversions. Cathedral (sloping) ceilings. Custom lighting solutions, commercial installs & repairs with skylights.
WEBSITE
http://www.skylightsunlimited.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
10
RETURN POLICY
We have one of the highest gurantees in the industry. 10 year guarantee on materials and labour. 10
PAYMENT METHOD
Cheque, Visa, Master Card
LICENSES
Renovator business licence. WSIB Coverage. $2 million liability insurance.
MEMBERSHIPS
BILD, Renomark, BBB, Markham Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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